Stayed here for two nights in September 2022. The staff are very friendly. The hotel is on the edge of Clifton, which appears to be a very affluent area. A twenty minute walk will take to to the Clifton suspension bridge to take in some lovely views. The bridge visitor centre and observation tower are well worth visiting. The number 8 bus which you get around the corner takes you into Bristol city centre in around 15/20 minutes, so all in all, a good location. The hotel offers a substantial free cooked and buffet breakfast which is why I am awarding it three stars. You will need to book a time slot. Now the not so good…………… Our room was on the ground floor and needs a refurb. A rotten window frame, mould in the shower and on the bathroom ceiling, a hole in the net curtain, an uneven wobbly floor and cobwebs hanging from the ceiling were not a great look. The bed and towels were clean, but despite the fact I was there for two nights and a couple of small towels were left on the floor, they weren’t changed, even though someone had clearly been into our room to provide biscuits for our tea and coffee (which i add, was a lovely gesture). Neither was our bed made. Now I realise the management will say if we had complained, we may have been moved, but that’s not the point. That room (room 11), would have been provided to another guest or guests if we had been moved. It just needs a refurb and then perhaps the next guest would give the hotel four stars. Really enjoyed Bristol. First time I have visited, but found it really interesting. Lots to see and do and the people are very friendly.
128 Reviews