Hotels Near Decathlon in Brussels

The environment is ok, but there is no shuttle bus in the afternoon. You need to take a bus from the airport. There is a train station within a 15-minute walk from the hotel and you can quickly reach the city. It is convenient and the service is good. There is no comment in the area. Unbearable

I stayed here with colleagues 3 times in 8 days. The first visit I was greeted by a most friendly, understanding, humorous and friendly man who could not have made the process any better. The second visit the man hadn't a smile or any warmth in his greeting. The third time possibly due to my colleague and I trying to discuss that we didn't like having to run the gauntlet of smokers outside the only entrance and it being enclosed on 3 sides we were met with distain, sarcasm, sideways looks between colleagues and frank rudeness. There was no attempt to even try to apologise, quiet the opposite in fact being told that ”it's outside so doesn't matter!” Customer service needs attention. Rooms clean, needs comfy, breakfast adequate. Restaurant available in the next door Ibis standard hotel. Staff here very pleasant. Food below average. Position was great for our needs. Plenty of car parking. Pay at reception for parking of you require a receipt otherwise the barrier doesn't give you one and you have to go back to reception to request one to be emailed to you.

In my experience hotels such as the Holiday Inn Airport Brussels are few and far between. They were prompt, efficient, had answers to all our questions, and catered to our whims. The lobby/main floor caters to the comforts of their guests with a lounge area, bar area, restaurant area, and an outdoor area. The breakfast and dinner was superb (I had the salmon for dinner). Perhaps an improvement could be made to the three slight level differences in the room as it would be safer for those who are a bit wobbly on their feet.

I was there only one night to catch my next flight the following day. Room was clean and comfortable. Service was good. Nothing else accessible in the area. So, you go the in the same situation I was.

We had been on a coach trip all around Europe, and stayed at this ”hotel” on our way back to Calais. I can honestly say it was the worst place I have ever stayed in. It was dark, and dingy, no decent lighting. We arrived about 8pm, all hungry, and we had a choice of 2 stews or pizza. The room was so tiny, we could not put 2 cases anywhere, I ended up putting mine by the door, which, really, would have been a fire hazard, as you couldn't get to the door in an emergency. The curtains were hanging off the rail, the pictures were all crooked, walls were thin, and we could hear everything our neighbours were saying. No tea or coffee in the room. One of our group, their room wasn't even ready, it was disgusting. Breakfast was awful, just ”continental”. The ”hot” water for tea, was luke warm. Could not use. The toaster didn't work properly and the staff ended up taking it away! As said before, the lighting was practically non-existent, could not see what you were eating. Coach companies - DO NOT USE THIS PLACE. It put a really damper on our otherwise great holiday. In the morning, our drivers ended up collecting all the cases from the rooms because ”the porterage person” hadn't turned up that day!!

The hotel is about 5-6 minutes drive from Brussels Airport. The hotel environment is general, but free parking is available at the door. Next to the hotel is the train track, the noise is relatively loud, and the sound of the plane taking off and landing is relatively loud. The hot water is OK, and the sleep is OK.

The hotel breakfast is good, the dinner is average, not recommended, there is no lunch, and there is no restaurant nearby, it is recommended to come back after eating in the city. About shuttle bus. Go down to the 1st floor, zone E, wait for the shuttle bus, and the timetable will be attached. I didn't wait, I took a taxi directly, and it was in the early 10 euros, which was acceptable. It's not easy to take a taxi nearby, there is 272 when you go out, swipe your credit card when you get on the bus, and transfer to the subway after 272 when you get to the city, you can go to many places. There are 471 and 282 nearby. Use Google Maps to look at the time. The traffic is convenient, but it is troublesome. I can go to big supermarkets such as Carrefour after reloading the car twice, and I can also buy something back to the hotel to eat by myself.

The hotel was rooms were clean and the beds were comfortable. The staff was courteous and professional. Check-in and check-out was efficient and quick. The airport shuttle ran frequently and was reliable.

Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have *****ped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.

The hotel is very good and very good quality when it comes to a novel. The very modern room, the litter is perfect, a beautiful and modern bathroom, only a small bemol, the rest of the old occupants soap. Very large television with a lot of French-speaking chain. Heating nothing to signal, a little too noisy yet.