Crown Harbor Hotel Busan

Crown Harbor Hotel Busan Reviews

Crown Harbor Hotel Busan

114 Jungang-daero, Jung-gu, Busan, 48938, South KoreaView Hotel Details
Crown Harbor Hotel Busan
Crown Harbor Hotel BusanCrown Harbor Hotel BusanCrown Harbor Hotel Busan
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Crown Harbor Hotel Busan Guest Reviews

4.4/5
Very Good
571 review
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(571)
Positive reviews(550)
Reviews with photos/video(120)
Large rooms(45)
Close to metro(35)
Average sound insulation(24)
Convenient for shopping(22)
Loved the view(18)
Delicious breakfast(17)
Convenient public transportation(12)
Friendly front desk staff(9)
Negative reviews(21)
Guest User
Deluxe Twin Room with Harbor View
Stayed in Jun 2024
Family
2 review
2.0/5
Posted on Jun 8, 2024
The counter staff were rude when I asked them to help me write a Korean address to the taxi driver. A male staff member was very rude, dropped the card on the counter and asked for help calling a taxi. They didn't help and just asked us to pick up a taxi outside. Asked how to get to and from the airport, they didn't know anything and couldn't help. Won't stay again next time
Response from Property: Thank you very much for taking the time to write your review of Busan Crown Harbor Hotel. We would like to apologize for any inconvenience caused during your stay at the hotel. Accordingly, we will reflect your opinion and take corrective action after quick confirmation to prevent the same problem from occurring in the future. Thank you for your valuable review and stay, and we will become a Busan Crown Harbor Hotel that always recognizes and develops improvements from the customer's perspective. thank you
CC30c
Superior Twin City - Mini kitchen + tableware rental free
Stayed in Aug 2024
Couples
8 review
3.5/5
Posted on Aug 9, 2024
not have good experience in 2nd day stay, have to wait the check-in time to change to room type.
Response from Property: Hello, customer! Thank you very much for staying with us at Busan Crown Harbor Hotel. Thank you for your valuable feedback, and we will strive to be a Crown Harbor Hotel that will provide you with a more satisfactory stay on your next visit. Thank you.
Evelyn
Deluxe Family Twin (Double Bed 1 + Extra Bed 1)
Stayed in Jul 2024
Travel with friends
4 review
4.5/5
Great
Posted on Aug 4, 2024
Clean and big room for three people. The bathroom floor is tilting and the water retaining strip is too low, causing water to flow outside of the transparent door when taking shower! It is located at old city district, and there is nothing to do after 8:00pm.
Response from Property: Hello, customer! Thank you very much for staying with us at Busan Crown Harbor Hotel. Thank you for your valuable feedback, and we will strive to be a Crown Harbor Hotel that will provide you with a more satisfactory stay on your next visit. Thank you.
Anonymous User
Superior Connecting Family Room - Mini kitchen + tableware rental free
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Room is clean. Hotel staff are friendly and helpful, and attended to my enquiries and requests promptly.
Response from Property: Hello, customer. Thank you very much for sharing your valuable itinerary with Busan Crown Harbor Hotel and for taking the time to write a customer review. We believe that your detailed experience will be of great help to others who plan to use our Busan Crown Harbor Hotel. It's always nice to receive positive reviews from customers. Your opinions will be shared with all team members, and thanks to your words of praise, we will continue to make Crown Harbor a hotel that you will always be excited about and want to visit. Thank you again for your valuable words, and we hope to provide better service in the future. thank you
Anonymous User
Run Of House
Stayed in Oct 2024
Solo travelers
35 review
4.5/5
Great
Posted on Oct 11, 2024
Good hotel with a nice location. Rooms are clean and standard.
Response from Property: Hello, customer! Thank you very much for staying with us at Busan Crown Harbor Hotel. Thank you for your valuable feedback, and we will strive to be a Crown Harbor Hotel that will provide you with a more satisfactory stay on your next visit. Thank you.
Jonathan Low
Superior Double City - Mini kitchen + tableware rental free
Stayed in May 2024
Couples
5 review
4.7/5
Amazing
Posted on May 21, 2024
This is an apartment style hotel with an equipped kitchenette, about 10 mins walk from Busan KTX, and near Jung-Ang metro station. Hotel has pretty complete facilities with a cafe and convenience store in the ground floor. The room was minimalist but comfortable, with a view of the Busan harbour. The front desk staff is friendly and conversant in English. As compared to areas such as Seomyeon or Haeundae, you will find that this is a quieter side of town, but if you look closely can find nice gukbap and Milmyeon as well as the "40-Steps" attraction.
Guest User
Deluxe Twin Room with City View
Stayed in Apr 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on May 3, 2024
The hotel is very close to the metro station (approx 5 minutes walk) as well as bus stops. It take 15 minutes to walk to Busan rail station. Location wise is very convenient. The hotel room itself is spacious but the lighting was a little dim. Under local regulations, no amenities such as toothbrush, tooth paste are available.
Response from Property: Hello, this is Busan Crown Harbor Hotel. First of all, thank you very much for using our hotel and leaving a valuable review! Busan Crown Harbor Hotel will always do its best to develop. thank you
Krissyy
Superior Ondol City View - Mini kitchen + tableware rental free
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Reception staff were super kind and helpful. Was able to help us with weighing our bags and arranging taxis. Excellent room cleaning each day 👌 with complimentary bottled water. Solid wifi too and sound proofed well, didn’t hear anyone else the whole 5 days I stayed. Location wise, a bus stop is right outside and short walk to subway, making Gamcheon village, Jalgachi market, Busan tower, Nampo, all super accessible. Airport only 30 minutes away via taxi for around 20,000 won. Cafe and convenience store on the first floor and amazing bbq chicken and beer on 2nd. Also some good cafes and restaurants walking distance near by. Would I stay here again? Yes if wanting to stay in the area. If I want to focus on Haeundae more I would perhaps choose somewhere closer to there. I think for first time visit, you can go wrong!
Response from Property: Hello, customer. Thank you very much for spending your precious time with Busan Crown Harbor Hotel and for taking the time to write a review. We believe that your detailed experience will be of great help to others who plan to use our Busan Crown Harbor Hotel. It is always a pleasure to receive positive reviews from customers. Your opinions will be shared with all team members, and thanks to your words of praise, we will continue to make Crown Harbor a hotel that you will always be excited about and want to visit. Thank you again for your valuable words. We hope to see you with better service in the future. thank you
Travel Cat
Deluxe Family Triple
Stayed in Sep 2023
Family
44 review
4.2/5
Very Good
Posted on Sep 11, 2023
Our hotel room was nice and big enough for three people. The fitness center was great and had lots of machines. The location is about a 15 minute walk from Busan station and 10 minutes walk from a large Lotte Department store. Busan is a nice city to spend some relaxing time and if you can, go to the beach. The Haeundae beach is a 10-15 minutes taxi ride away from the hotel but the bus is convenient to use too. If you want to swim there is one small building for showering (500 won for one minute) and a bathroom for changing.
Response from Property: Hello, customer. Thank you very much for sharing your valuable itinerary with Busan Crown Harbor Hotel and for taking the time to write a customer review. We believe that your detailed experience will be of great help to others who plan to use our Busan Crown Harbor Hotel. It's always nice to receive positive reviews from customers. Your opinions will be shared with all team members, and thanks to your compliments, we will continue to make Crown Harbor a hotel that you will always be excited about and want to visit. Thank you again for your valuable words, and we hope to provide better service in the future. thank you
Laura Angelica
Superior Twin City - Mini kitchen + tableware rental free
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The service was excellent. We forgot something and realized it a few hours later. The hotel responded very quickly and sent it by post to Seoul. Fast check-in and check-out. Highly recommended.
Aloysious
Executive Twin Room with City View
Stayed in Aug 2023
Family
5 review
4.5/5
Great
Posted on Aug 28, 2023
Very near Busan Station, quiet neighbourhood but a little distance to Gwangbok-Ro where the main shopping is, but not too far off by multiple bus services. Overall pleasant stay, clean and good hotel!
Response from Property: Hello customer! Thank you very much for staying with Busan Crown Harbor Hotel. Thank you for your valuable comments, and we will be a Crown Harbor Hotel that strives to make your stay more satisfying on your next visit. thank you
Merissa
Superior Ondol City View - Mini kitchen + tableware rental free
Stayed in Apr 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Apr 15, 2024
The hotel is in a good location and the staff are extremely friendly and helpful.
Jeffongy
Superior Twin City - Mini kitchen + tableware rental free
Stayed in Dec 2023
Family
15 review
4.0/5
Very Good
Posted on Dec 16, 2023
Nothing to complain about.
Chun
Deluxe Family Triple
Stayed in Jul 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 27, 2023
Good hotel, easy to walk to nearby town centre/ market, good for shopping/ daily.:)
Response from Property: Hello customer! Thank you very much for staying with Busan Crown Harbor Hotel. Thank you for your valuable comments, and we will be a Crown Harbor Hotel that strives to make your stay more satisfying on your next visit. thank you
Guest User
Superior Double City - Mini kitchen + tableware rental free
Stayed in Dec 2023
Couples
1 review
3.2/5
Posted on Dec 18, 2023
It is hard to charge the electronic items as all the socket in the room cannot be connected properly, you think you are charging but actually it is not
Response from Property: Hello, thank you very much for using our Busan Crown Harbor Hotel and for your feedback. First of all, we would like to apologize for any inconvenience caused while using the hotel. We will forward your comments to the department in charge and do our best to improve them further. thank you