To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(29)
Positive reviews(15)
Reviews with photos/video(5)
Great service(6)
Ductrungtin
Superior Twin Room With City View
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Very good
Response from Property: Dear Mr/Ms. DuctrungtinWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Van Phat Riverside Hotel
Guest User
Superior Twin Room With City View
Stayed in Dec 2023
Business travelers
41 review
4.0/5
Very Good
Posted on Jan 1, 2024
The hotel is close to the river and not in the city center. The front desk staff has a good service attitude and the room is relatively clean and tidy. The sound insulation effect is not very good. The breakfast is okay and it is worth staying.
Original TextTranslated by Google
Response from Property: Dear Mr/Ms.We extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Van Phat Riverside Hotel
Anonymous User
Deluxe Twin Room With River View
Stayed in Nov 2023
Business travelers
19 review
4.0/5
Very Good
Posted on Feb 17, 2024
Environment: Comfortable environment, easy access, near the subway entrance, worth staying
Hygiene: Hygiene is very good and there are no sanitary blind spots.
More enthusiastic
Reasonable prices for business trips. .
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. Anonymous,We extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Van Phat Riverside Hotel
Guest User
Superior Twin Room With City View
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 28, 2024
The room is big and bright. Breakfast was delicious. Very recommended. Come and see if Kent can stay
Original TextTranslated by Google
Response from Property: Dear Mr/Ms.Thank you for choosing Van Phat Riverside Hotel for your recent stay! We are absolutely thrilled to receive your wonderful review. Your kind words about our and the overall experience mean a lot to our team. Providing exceptional hospitality is at the core of our mission, and we are delighted to know that we succeeded in making your stay memorable.We hope to welcome you back soon, and please feel free to reach out to us if there's anything we can do to make your next stay even better.Warm regards,Van Phat Riverside Hotel
Jui ming
Superior Twin Room With City View
Stayed in Mar 2024
Couples
59 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Consecutive stays. Great hotel. Excellent value for money. Worth staying again. Kent city area. A hotel with excellent reviews. fully equipped. The service is cordial. Rich and delicious breakfast
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. Jui mingThank you for choosing Van Phat Riverside Hotel for your recent stay! We are absolutely thrilled to receive your wonderful review. Your kind words about our and the overall experience mean a lot to our team. Providing exceptional hospitality is at the core of our mission, and we are delighted to know that we succeeded in making your stay memorable.We hope to welcome you back soon, and please feel free to reach out to us if there's anything we can do to make your next stay even better.Warm regards,Van Phat Riverside Hotel
Guest User
Junior Suite With City And River View
Stayed in Nov 2023
Business travelers
39 review
5.0/5
Outstanding
Posted on Nov 25, 2023
I booked this place because the Sheraton was fully booked. Personally, I think it's pretty good. The facilities are relatively new and clean, and the breakfast is pretty good.
Original TextTranslated by Google
Response from Property: Dear Mr, MsThank you for taking the time to share your experience with us. We appreciate your feedback and the insights you provided. We strive to continuously improve our services, and your comments will be instrumental in helping us do so. If there is anything specific you feel we could enhance, please let us know, as we value your input. We hope to have the opportunity to welcome you again and provide you with an even better stay.Warm regardsVan Phat Riverside Hotel
Trúc Tiên
Superior Double Room with City View
Stayed in Aug 2023
Couples
2 review
4.0/5
Very Good
Posted on Aug 11, 2023
Good, but the location is a bit far from the center so it's a bit inconvenient, but the staff is cheerful and enthusiastic
Original TextTranslated by Google
Response from Property: Dear Ms. Truc Tien, We sincerely thank you for taking the time to share your experience at our hotel. Your comments are very important to us, and the information you provide will help us continuously improve our services. If you have any specific requests or comments on where we can improve, please let us know. We appreciate your comments. We hope to have the opportunity to welcome you again and bring you a better experience. Best regards, Van Phat Riverside Hotel
SecretAngel
Superior Double Room with City View
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 14, 2023
The hotel has a very good environment, right on the Mekong River. The room is clean and the front desk service is very good.
Original TextTranslated by Google
Response from Property: Dear SecretAngel We extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.SincerelyVan Phat Riverside Hotel
Guest User
Superior Double Room with City View
Stayed in Apr 2022
Family
3 review
5.0/5
Outstanding
Posted on May 24, 2022
Nice room completely satisfied. Cute and friendly Professional everyone, hurry to book for the whole family to go on a spring trip
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, We sincerely thank you for your valuable review. The compliments from our customers are a testament to the dedication and efforts of our team. We are proud of your positive comments and committed to maintaining the highest standards of service. It is an honor for us to host you, and we look forward to the opportunity to host you for another wonderful stay. Best regards, Van Phat Riverside Hotel
Guest User
Superior Double Room with City View
Stayed in Apr 2023
Family
23 review
4.0/5
Very Good
Posted on Apr 16, 2023
Pretty Good
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, We sincerely thank you for your valuable review. The compliments from our customers are a testament to the dedication and efforts of our team. We are proud of your positive comments and committed to maintaining the highest standards of service. It is an honor for us to host you, and we look forward to the opportunity to welcome you for another wonderful stay. Best regards, Van Phat Riverside Hotel
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 9, 2024
The most amazing service from the second I arrived, The most amazing steak I have ever tasted(could cut with a spoon(literally))… Clean and up to date rooms Gorgeous venue, amazing pool, restaurant and gym. Stayed for 3 weeks and never wanted to leave! The area is not overly touristish so you feel that you get to see a true authentic Vietnamese city with the kindest citizens and I did not feel I was being overcharged as an Australian tourist like I did in other areas of the country. (Even at the markets I didn’t feel targeted as a white tourist) Extremely affordable and professional dentistry in the area too! 1/10th the price of Australia
Guest User
Stayed in Apr 2024
Solo travelers
4.0/5
Very Good
Posted on Apr 18, 2024
Friendly welcome with a welcome drink. Very nice and spacious room. Superb breakfast. On the other hand, poor evening catering. Terrace at the water's edge but also bordered by the hotel car park. Bar that doesn't tempt you. Outlying hotel. Damage
Original TextTranslated by Google
Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 16, 2024
Very pleasant hotel, generous breakfast with lots of choice (even fries 🍟) but swimming pool outside overlooking a non-private area where the scooters are parked 😤. It should also be noted that the hotel is too far from the center of Cantho and its entertainment.