Guest User
June 3, 2024
Great location right in the heart of Canterbury, but I had to park off-site (they have a small car park which was full when I arrived), so expensive and an extra hassle on arrival after 7 hour drive. Lovely dinner - tapas style - very interesting and plentiful and great waiting staff who really looked after us. So, full marks to them. Didn’t have breakfasts, but others in our group did and it looked good (if included in the room price - otherwise £18 which I can’t justify). With the parking being a bit far away (6 min walk - but frazzled after a 7hr drive and not being able to find it) and having to unload my luggage on my own at the rear door, I feel the people on Reception could have done more to help with the unloading, offered a hand, etc. it was quite a struggle and I then had to go and find the car park, walk back and then take my bags to my room (2 trips in the lift) before joining my group who had already started dinner. I feel they could have helped me to make this easier. The same when leaving. Otherwise, a comfortable room, TV worked OK, nice to have a bath-tub. No noise.