JATO HOTEL Reviews

Response from Property: Dear guest, we are sorry for your bad experience during your stay at the hotel. Regarding the poor sound insulation of the room you reported, the hotel provides free earplugs for this problem, and will also strengthen night inspections to keep the room quiet at night. There is a problem with the sound of flushing water. The showers in the hotel rooms and the sewer pipes in the toilets are connected upstairs and downstairs. The hotel has also done sound insulation and waterproof treatment, but it will still affect people with light sleep. We have reported the problem of expired tea bags to the room manager. This kind of problem must be prevented from happening. The guest items in the room must be inspected before they can be put into use. I am very sorry that I did not bring you a comfortable stay. We will attach great importance to your suggestion I hope you will give us the opportunity to work hard and improve, and look forward to meeting you again.