Extended Stay America Suites - Los Angeles - Chino Valley Reviews

Hotel with kichen suits our needs for long term stay. We enioyed this 20 days trip a lot. And we will certainly cone back again!

I enjoyed the full size fridge and the laundry room, those amenities helped make the trip much easier for my family.

I've stayed here many times. I prefer this hotel over the others

First of all, the waiters are very nice, polite and cooperative, and the room hygiene is also very good. but! The hotel itself is in very poor condition!!! 1The hotel is next to the road, and there are cars whizzing by all the time, which is very noisy! 2 The hotel room has wooden floors, and the whole room shakes when someone steps on the floor! 3 The underground water pump in the room on the second floor vibrated from time to time. The waiter helped to move to the room on the third floor. As a result, the exhaust fan in the bathroom on the third floor roared! 4. When booking a room on Ctrip, I specifically chose a room rate that included two breakfasts, but it turned out there was no breakfast in the hotel!!! There was no restaurant, so where was the breakfast??? Ctrip was obviously suspected of deceptive sales!!! All in all, a very bad stay experience. If the nearby Ayres Hotel was not full and I drank late at night and didn’t want to drive to a hotel far away, I would never have chosen to stay, and I recommend that you don’t stay there.

高速路邊，很吵，不乾淨

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My family and I have transitioned to a place to call home for a while ,It’s been so pleasant staying here, Christine has made our stay more than comfortable it’s been wonderful & assisted me and my loved ones with more than just a stay ,clean & homey feeling as requested all of our needs have been met from clean sheets to essentials and fresh breeze well maintained I appreciate all your effort and love put into making the guest feel at home Thank you so much CHRISTINE ☺️

Hotel Mgr and Front desk staff friendly, patient and courteous responding quickly to concerns. Rooms clean with kitchens and comfortable with affordable rates. Friendly dogs allowed. Grounds walkable and eating and stores in a walkable distance.

This hotel is wonderful and the staff is great. Everyone is very welcoming, friendly and accommodating. Everything we need is here: breakfast, amenities, laundry, parking...and if we need anything else the staff is just a phone call away. What more could you ask for? 5 stars

Quiet, clean, and comfortable rooms. Convenient location yet still feels private. Fast check-in/check-out; the front desk is happy to provide anything needed. Seydi, Torrie, and Evan are incredibly friendly and accommodating - they are the best part of the hotel.

I stay at the extended stay America in Chino Valley I’m here on business I work through the week and every time I go check in Angie is the best the quickest check-in I’ve ever experienced in my life. Definitely the best hotel that I have ever been to and I also love the breakfast table in the morning

The staff of ESA are accomodating, pleasant and friendly especially Angie. She never fails to greet us and my kids. They can improve on the cleanliness most expecially the elevator. It has an awful smell. Overall, this place is great for long term stay.

Angie is a pleasure, she is always so helpful, smiley, efficient and knowledgeable. No matter if its early in her shift or almost the end of it, she's always ready to tend to your needs/requests. A great associate and represents ESA with great professionalism. Thank you, Angie!

Excellent service from the hotel for customer service job during my stay in April 2022. The housekeeping staff & Vandalina has demonstrated exceptional customer service by providing a full knowledge of the cleaning & sanitizing of my room. Vandalina has been friendly, cheerful, a true professional in the housekeeping of my room. Each time in passing she greets with my name & wishes my stay a pleasant one. This is a beautiful example of how to make my stay a pleasant experience.