Guest User
January 16, 2025
Lightning avoidance, lightning avoidance, it's really a very bad experience!!!
1. From the front desk to the room, you have to go around and around and walk a very long way.
2. The takeaway is not delivered to the room, but only to the front desk, so you have to walk a long way to pick up the takeaway.
3. When checking in, the front desk informed that a deposit of 500 yuan is required.
4. The hotel's disposable toilet mat is charged at 3 yuan each, which is very inconspicuous, so I didn't see it at all, and only found out that the deposit was deducted.
5. The service attitude of the hotel staff is poor. The security guard at the door will not help you open the door when you see you carrying a box. There is no one to guide you from the door to the check-in place. The front desk is not active and the attitude is quite arrogant.
6. The air conditioning problem, this problem is also the most devastating. Their rooms are unified central air-conditioning, and the temperature cannot be adjusted. The Basongcuo King Room is a windowless room type, which cannot dissipate heat, and the temperature in the room continues to rise.
At the same time, the hotel's ability to deal with emergencies is also very poor. I felt very hot when I entered the room. I saw that the room had an air conditioner, and the air conditioner showed cold air, so I turned on the air conditioner, but the temperature continued to rise until the indoor temperature reached 31 degrees. I contacted the front desk, and the front desk sent a technician to repair it. As a result, the technician said that the central air conditioner was now turned on, but it was actually hot air, although I turned on the cold air, and he couldn't give any solution.
So I took the initiative to upgrade to a room with windows.
7. When checking out, the hotel told me that since I booked on Ctrip, I could not directly issue a full invoice, but needed to issue the original room invoice on Ctrip, and then upgrade the room fee before issuing the hotel fee. This matter was also not informed in advance.
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