Hotels in Zermatt

"The room is small and cozy for two people but if there are three people then there is hardly any space to move around after unfolding the sofa bed. So, it’s okay if you plan to stay for 2 nights. It was interesting that they offered free beverage coupons if you don’t avail housekeeping services. The receptionist in the evening was very cheerful and jolly for a good conversation to hear about local news."

"This is one of the only affordable options available in Zermatt but I’d recommend avoiding it. The property is at 45meter high which became a challenge to go up with luggage. Then when you reach there sadly i had opted for a 8 bed room which was on the 4th floor which didn’t have lift 🥲. Then when i reached my room it turned out to a common tiny attic again entryway via another stairs with laid out communal style attached beds. It was so bad that if i extended both my arms i’d cover other people. You can imagine homeless people sleeping together. The amenities are available outside and it has good breakfast and WiFi was my savior. If you are really on a budget choose something not the cheapest option here."

"The reception was supposed to close at 10:00 pm. I called the hotel that I am running late and the lady kindly waited for me. The room was tiny but clean and cosy. We didn’t have neighbors on the floor, so having the shared bathroom wasn’t a problem. It is value for money"

"The room was spacious and relatively clean. The only downside was having to check in and out at the hotel across the street. The location was very convenient, close to the train station, and about a 15-minute walk to the viewpoint."

"The hotel's exterior is quite unique! While the rooms aren't spacious, the hotel's thoughtful touches made for a very comfortable stay. The vintage telephone was a charming detail! The front desk staff were incredibly thoughtful, attentive, and enthusiastic in providing information, which was greatly appreciated. My only regret was the restaurant's food. The selection wasn't very varied, and you only got one egg at a time even when specifically ordered. What's more, there were flies, which definitely needs addressing! However, on the plus side, the Matterhorn was directly visible from the restaurant windows!"

"I had an amazing stay at this place! The location was perfect—close to the city center, public transportation, local shops, and restaurants. The apartment was clean, well-decorated, and equipped with everything we needed for a comfortable stay. The bed was very comfortable, and we appreciated the thoughtful touches like complimentary coffee, luxury toiletries, and a guidebook with local tips. The host was an excellent host, providing clear communication and quick responses to any questions we had. They even left a welcome basket and gave us great restaurant recommendations. Overall, this Airbnb exceeded our expectations, and we would highly recommend it to anyone visiting the area. We hope to return soon!"

"The location was excellent, just near Zermatt Bahnhof and easily accessible from most places. The room came with a balcony overlooking the mountains, offering a stunning view — we even watched black neck sheep while enjoying our dinner and coffee. The stay was comfortable overall, though note that no amenities like toothbrushes or shavers were provided. Breakfast offered a decent spread of continental options with limited hot food, but the croissants were especially commendable."

"Initially I was a bit apprehensive about this hotel based on reviews but it was a good stay!! Great value for Zermatt! Walking distance about 10 mins from Zermatt station, on shopping street. Toilets and stairway up a bit small but ok for us. Luckily we were located on first floor so didn’t have to climb up too many stairs with our luggage. There’s a pizzeria below. Things to note: didn’t see a bin ( only a small one in toilet) so maybe bring your own plastic bag for a bin as well as room slippers. Place was clean! However there’s some loud music that played even in the wee hours of the night like 3am, so if you are a light sleeper, you might need to put on some ear plugs to muffle the noise out. Nonetheless, A huge thank you for the stay. Convenient, Breakfast was awesome, simple spread but very heartwarming and the coffee was the most delicious I’ve had. It was the Easter weekend so there’s pretty Easter eggs for breakfast too! The lady owner was lovely and check in and check out was very easy and seamless. We stayed for a night and would recommend this place."

"I stayed for one night on my honeymoon, but what in the world I was so embarrassed by how they decorated it🫣 I was so touched! The weather was good, so the Matterhorn view was really good, just like in the picture I saw the night view and the Golden Horn, so I had a fulfilling day! The room facilities were spacious and clean, so it was good, (I think the bathroom is important, so the bathroom is in good condition) I recommend it if you want to see the Horn view (the downside is that it's uphill while dragging a carrier.. You have to work hard for the view)"

"The hotel is about a 10-minute walk from Zermatt train station. The front desk of the hotel was not enthusiastic at all. They just checked in according to the rules. The front desk arranged for us to have a room on the attic. The roof of the attic room was very low, which made people feel depressed. , the room facilities and equipment are very basic, and the breakfast is basic Western bread and some bacon. Overall, I can't talk about cost performance. I just stayed in a hotel on a trip to Cermatt. There is nothing special about it."