Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 14, 2026
Anonymous UserThis has to be the coziest and most delightful hotel I've stayed at in Europe so far! The room was warm, clean, and fully equipped. Plus, the minibar was free! Our Matterhorn-view room offered stunning views of the Matterhorn right from our balcony – no need to even step outside. Zermatt is a small town, so the hotel's location meant we could get anywhere within 10 minutes. The owner and staff were incredibly warm and lovely people. Breakfast was amazing, with a great variety and beautifully presented. The hotel also offers a shuttle service to the station; we just told the owner and a staff member took us there with a walkie-talkie! Highly recommend!
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Price per night from:THB 6,560
Posted on Jul 29, 2025
Yan Jai YOLO
The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient
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Price per night from:THB 9,249
Posted on Sep 10, 2025|Garden View One-Bedroom-Twin Room
SaripandaThe location is excellent, very close to Zermatt station, and having a supermarket nearby was incredibly convenient. The hotel was spotlessly clean, and our room was well-equipped with a fridge and a hairdryer, with ample space to spread out our luggage. Breakfast was delicious, setting us up for a great start to the day. They even have a jacuzzi – I really regretted not bringing a swimsuit! As it was raining, we made good use of their transfer service to the station, and we were so pleased with their friendly and accommodating welcome.
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Price per night from:THB 5,610
Posted on May 30, 2026
Angeline SN NgOverall great experience. The hotel location is good near train station and lots of restaurant and shop around the area. Hotel staff is extremely friendly and helpful. Hotel cleanliness is perfect. Easy to get to marathon and Gornergrat.
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Price per night from:THB 5,117
Posted on Oct 18, 2025
M231965****
Nice and clean room, warm atmosphere with wood texture deco. Best position in Zermatt and a great viewpoint right in front of the hotel. You can easily take photos for the nice dawn light on the Matterhorn just with a few step walking. The hotel provides nice breakfast and also a warm restaurant within. Staff are super friendly, You can ask for some viewpoint recommendations that is really helpful for photographers. Big thanks for bring me the luck to see the nice view, this would be my best memory of my First impression in Europe.
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Price per night from:THB 6,580
Posted on Dec 1, 2025
Guest UserWe booked a mountain view room, but there was absolutely no view of the Matterhorn. The hotel terrace opened onto another hotel, completely blocking the mountain view. It seems only the room on the right has a view of the Matterhorn. We felt cheated; the mountain view room was quite expensive. The room was large, but the location was really inconvenient. Getting to the town center involved going up and down hills. If the room didn't have a view of the Matterhorn, there was absolutely no point in staying here! Also, the breakfast selection was limited, and they didn't replenish it promptly after it ran out.
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Price per night from:THB 4,680
Posted on Jul 7, 2026|Double Room North
Tzyy0The location is excellent and conveniently within walking distance of the main street, the Bahnhof, and several scenic viewpoints. The lovely ladies at the front desk kindly helped us prepare the sofa bed as a separate bed, so my friend and I didn’t have to share one.
We stayed on the fifth floor, and the view from our windows was beautiful, you can even watch the sunrise over the Matterhorn. Breakfast was simple but sufficient, and we also appreciated being allowed a late check-out.
The only downside was the shower, as the water temperature would suddenly become very hot without warning, which was quite shocking and uncomfortable.
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Price per night from:THB 6,610
Posted on Jul 17, 2025
zhaoqiangnm
The room was completely unexpected and a complete surprise. It was incredibly large, much larger than most hotels in China. While most European hotels are like little pigeon coops, this one had a large bathroom, a spacious living room, and even enough space for an L-shaped leather sofa. Best of all, there was a huge balcony with a view of the Matterhorn. No need to wake up early or stay up late to see the golden mountain at sunrise.
The facilities were complete, the breakfast was plentiful, the front desk was friendly, and they even offered luggage storage.
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Price per night from:THB 6,218
Posted on Aug 25, 2024|Superior Double Room
NYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
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Price per night from:THB 6,741
Posted on Jul 30, 2026|Double Room with Mountain View
Guest UserThey were kind enough to upgrade my room to a mountain view room and it was absolutely amazing, thanks to the weather being perfect. Breakfast buffet had a variety of selections and the food was fresh and yummy. They also provide you with a shuttle service to and from (i only used it for going to the train station because i was not aware this was an option) the train station which was really helpful. Rooms are pretty up to date and clean, I would def come back.
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Price per night from:THB 5,771