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9.5/10
Amazing
IIzzaPizzaThoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
AAnonymous UserThe view is amazing. The service is really great. Someone was very enthusiastic to show me the room. This is the first time I've encountered this in Europe. Although the hotel upgraded the room and there is a large terrace, the building is too low and the view in front is blocked. I don't know if this price is for the first floor. I'm also speechless. But the hotel has three swimming pools and the facilities are great. But the first floor room has a smell. It feels big. It's like the smell of wooden furniture. It's very smelly. Although they helped to deal with it, I didn't want to be sprayed with air freshener again. I didn't feel very comfortable staying for one night. There is a shuttle bus to and from the hotel. When I went there, I forgot that I had walked there. I took a detour and walked for a long time.
HHarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
YYan Jai YOLOThe waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient
SSunyiqingThis hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
邓邓I came to Zermatt during an in-depth tour of Switzerland, which is the best hotel in this line!
The location is very easy to find. As soon as you get out of the train station, you can see a public bus with a battery. After getting off the bus, you can walk tens of meters through the supermarket. I love the layout of the garden lawn at first sight!
The grandmother at the front desk is very nice and tells you clearly about the hotel. The rooms are large and furnished very comfortably, with a wide view from the window. The room also has a kitchen, most of the cooking tools are complete.
Rich breakfast and comfortable environment! Stayed here for two nights, and friends of all sizes are unanimously praised!
In particular, the host family of the hotel is very nice and friendly!
I will definitely stay here again next time I have the opportunity!
TTraveljuThe hotel is perfect. At first when I look at the photos, I thought it would be a cozy small wooden room which is a little bit worn out. But no! Everything is so new and clean. The location is perfect! Center of everything! Breakfast got a wide range of choices too. Staff are nice. One downside of the hotel is that for me, the pillow is wayyy too flat. I have to put the towels from the bathroom under the pillow. Other than that, perfect!
GGenesis.MYThe stay would be ideal if the room included a fan, as it can feel a bit stuffy while sleeping during the summer. The location is convenient, and the kids' club, spa, and pool offer plenty of fun for the children.
GGuest UserHands down, this was one of my absolute favorite places during my trip to Switzerland. Highly recommend if you're visiting Zermatt! Definitely make sure to book a room with a Matterhorn view. The breakfast was generally good, though it could have used a bit more fresh fruit. Plus, having a microwave and water dispenser in the basement was a great perk that helped us save money on bottled water.
NNYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.