Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 11, 2023|Junior Double Room, Balcony, Mountain View
Anonymous UserLovely stay! Got the matterhorn view suite and it was so beautiful! The receptionist was also very helpful with guiding us with what we can do at Zermatt!
However, need to take note that their reception will only be there till 10pm. It’s actually stated but I didn’t read it so when I arrived Zermatt train station at 11pm, I panicked a little. We flag down the taxi at my own cost, 18chf for 3 people and luggages, they dont provide free taxi after 10pm. Also, the entrance door will be closed/locked after 10pm, we rang the bell and the door opened and they left the key with a letter on the counter for the check in.
The breakfast place is also overlooking the Matterhorn and it’s so pretty. Stayed for only 1 night but really enjoyed my stay there!
Show more
Price per night from:KRW 320,557
Posted on Sep 10, 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
Show more
Price per night from:KRW 690,549
Posted on Nov 27, 2025
LJ56
The location is super convenient, 10 minutes walk to the downtown business district, it is also very convenient to go to the train station, too friendly to passengers traveling across countries ~ The room is clean and tidy, the bedding is soft and comfortable, the sound insulation effect is excellent, and it is too important to sleep well after a long flight. The staff is warm and professional, the English communication is smooth, and the local travel tips are also intimate. The breakfast is rich in variety, taking into account Chinese and Western tastes, and even the light meals that the baby can eat. The price is super high, I will choose next time, recommend it to friends who have travel or bring baby needs!
Show more
Price per night from:KRW 473,650
Posted on Jul 29, 2025
Yan Jai YOLO
The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient
Show more
Price per night from:KRW 411,585
Posted on May 10, 2025
Sunyiqing
This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
Show more
Price per night from:KRW 392,422
Posted on Jul 9, 2025|One-Bedroom Family Room
Guest User
The hotel boasts an excellent location and a unique, tasteful decor with wooden elements throughout, which I really loved. Breakfast offered a wide variety of choices, changing daily. You can even see the Matterhorn from the balcony, though my view from the second floor was unfortunately somewhat limited. The rooms are spacious and comfortable, although the single rooms are a bit on the smaller side. It's very convenient for the train station and exploring the town, with a Coop supermarket, shops, and restaurants all conveniently located nearby. After a 2-night stay, it was overall a very pleasant experience!
Show more
Price per night from:KRW 337,108
Posted on Apr 28, 2026
Guest User
The hotel is literally a stone’s throw away from the train station. Super convenient! The breakfast buffet was absolutely delicious and worth it!
Show more
Price per night from:KRW 347,997
Posted on Apr 30, 2025|Double Room with Balcony
AgnesAngA perfect boutique hotel in the heart of Zermatt, centrally located on the main shopping street and just a few minutes’ walk from the train station. Friendly staff, clean and comfortable rooms, thoughtful pre-arrival WhatsApp messages from the front desk, and even a partial Matterhorn view from the balcony upon request. Only minor flaw was the pillow being a bit too flat, but everything else was truly perfect!
Show more
Price per night from:KRW 200,784
Posted on Oct 30, 2024
Geraldine
Booked a family room for 3 adults and 1 child.
Service at front counter is excellent! Courteous, friendly and informative. Also we got upgraded! Room is clean and spacious and has a balcony. On going renovation next door during our stay in Oct 2024.
Resort has 2 restaurant at the hotel but one apparently requires reservation and has seating time. We were famished when arrived at the restaurant at 8pm, but were told to come back at 830pm for second seating. Such a disappointment when the front counter service was excellent. Had dinner at the pub instead, food wasn’t too bad.
Spa facilities was great. Would stay at the same Ola e again. Value for money
Show more
Price per night from:KRW 347,125
Posted on Aug 17, 2024
Guest User
I had no expectations because the reviews said the view of the Matterhorn was not that good, but it was in a perfect location. I was able to see the Matterhorn at sunrise from my room, and I have fond memories of eating breakfast I bought on the balcony. The bathroom was very clean, and I was able to watch Netflix on the hotel TV by connecting a Chromecast. I forgot my charger adapter, but they lent me one right away, and they also helped me store my luggage before check-in. The hotel's customer service was also great.
Show more
Price per night from:KRW 249,347