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9.5/10
Amazing
HHarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
MMAKE.TIANThe location is very good, the balcony directly overlooks the Matterhorn, as does the restaurant. Although the facilities are a bit old and dated, the accommodation is still very comfortable, and the bed is very comfortable. In addition, there is a cemetery next to the hotel, which is fine for those who mind, but it seems that Westerners don't care, and it is in the center of the town.
Ddreamstone****This was the first hotel I stayed at in Switzerland, for two nights. I'd say it's a four-star hotel? But I had a very good experience. First, the location is absolutely fantastic, incredibly close to the train station. There's a sign across the street pointing to a small alley next to a restaurant; the hotel is just a minute's walk away. It's so convenient for getting luggage and catching the train. Although you can't see the Matterhorn, the view from the small terrace is quite nice. The two ladies at the front desk were very welcoming and greeted me when I arrived. Breakfast was fairly standard, just a typical European breakfast; you can order complimentary fried eggs or omelets. The downside is that the rooms are quite small, and the bathroom is tiny; you have to stand in the bathtub to shower (so there's no bathing option). Oh, and they were very kind to give me tea when I checked out.
型型英帥靚正!The reception staff members are very friendly.
The breakfast is superb!
The room is spacious with a balcony overlooking the mountains.
There is a well-equipped open kitchen in the room.
However some waitresses at the restaurant always carry a poker face.
Our room is on the 4th floor but the lift only reaches the 3rd floor, and so we had to climb some stairs with our luggages.
HHuangshanhelv1. This hotel is halfway up the mountain. There is a shuttle bus, but it closes at 7pm. The hotel check-in instructions did not mention this at all. It only said that the shuttle bus is free. We thought there was always a shuttle bus, but after we arrived by train that day It was 9.30, and the hotel said there was no shuttle bus, and the bus was also closed. The navigation showed that it took about 17 minutes to walk, but it turned out that it was all uphill, and I was exhausted. It was difficult to take a taxi halfway, and I vomited from exhaustion. The whole family had to push it in the middle of the night. Luggage, exhausted, sweating profusely, feeling hot and in a bad mood
2. The hotel reservation was obviously successful, but when check-in was due in two days, there was no notice, and it was said that the credit card charge failed and the room was full. Fortunately, Ctrip did a very good job in this regard, and it took several communications to let the hotel go again. The agent released a room, and Ctrip must be praised here.
3. The hotel front desk staff is quite good. On the day we went paragliding, they offered to take our luggage to the train station without us having to go back to pick up the luggage.
邓邓I came to Zermatt during an in-depth tour of Switzerland, which is the best hotel in this line!
The location is very easy to find. As soon as you get out of the train station, you can see a public bus with a battery. After getting off the bus, you can walk tens of meters through the supermarket. I love the layout of the garden lawn at first sight!
The grandmother at the front desk is very nice and tells you clearly about the hotel. The rooms are large and furnished very comfortably, with a wide view from the window. The room also has a kitchen, most of the cooking tools are complete.
Rich breakfast and comfortable environment! Stayed here for two nights, and friends of all sizes are unanimously praised!
In particular, the host family of the hotel is very nice and friendly!
I will definitely stay here again next time I have the opportunity!
ZZHENGThe best hotel in Zermatt, there are fruit nuts, chocolate, red wine, etc. You can have an extra bed, breakfast is great, there are swimming pool, billiards and table tennis. Going to the train station is also specially called a carriage, very good, at checkout The price is 100 Swiss francs more than Ctrip. After watching Ctrip’s order, I immediately refunded 100 Swiss francs. A very good hotel.
AAndreClose to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter.
Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.
GGuest UserI had no expectations because the reviews said the view of the Matterhorn was not that good, but it was in a perfect location. I was able to see the Matterhorn at sunrise from my room, and I have fond memories of eating breakfast I bought on the balcony. The bathroom was very clean, and I was able to watch Netflix on the hotel TV by connecting a Chromecast. I forgot my charger adapter, but they lent me one right away, and they also helped me store my luggage before check-in. The hotel's customer service was also great.
NNYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.