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9.6/10
Amazing
KKenisibulunchengyuThis hotel is a treasure hotel I recently found in Switzerland!! The location of the hotel is super good. We didn't book a balcony room originally, but we paid extra to book one, but it feels super worth the price! With a balcony room, you can directly see the Matterhorn in the sun. The hotel staff is also very good and enthusiastic! The hotel's supporting facilities are great, with indoor/outdoor hot springs that can be used after 1pm. The hotel car picks up and drops off! You can make an appointment to be dropped off at the train station
HHarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
JJoeyyynggLocation was really convenient and was just a 5-8 min walk from the main train station with a supermarket just 3 min away. The staff at the hotel were friendly and helpful too! The hotel provides free laundry and dryer for all guests and that was really helpful as it was the last few days of our holiday and we had a bunch of clothes to wash 😮💨
AAnonymous UserThe hotel is located directly in the small town, which I personally found more convenient for exploring and dining. The room was just right, offering views of the Matterhorn. It's about a 7-8 minute walk from the train station, though the walk takes you in the opposite direction from the main Matterhorn viewpoints. There was no air conditioning, only heating available, which was perfectly fine during summer as we didn't feel the need for AC.
邓邓I came to Zermatt during an in-depth tour of Switzerland, which is the best hotel in this line!
The location is very easy to find. As soon as you get out of the train station, you can see a public bus with a battery. After getting off the bus, you can walk tens of meters through the supermarket. I love the layout of the garden lawn at first sight!
The grandmother at the front desk is very nice and tells you clearly about the hotel. The rooms are large and furnished very comfortably, with a wide view from the window. The room also has a kitchen, most of the cooking tools are complete.
Rich breakfast and comfortable environment! Stayed here for two nights, and friends of all sizes are unanimously praised!
In particular, the host family of the hotel is very nice and friendly!
I will definitely stay here again next time I have the opportunity!
GGenesis.MYThe stay would be ideal if the room included a fan, as it can feel a bit stuffy while sleeping during the summer. The location is convenient, and the kids' club, spa, and pool offer plenty of fun for the children.
GGeraldineBooked a family room for 3 adults and 1 child.
Service at front counter is excellent! Courteous, friendly and informative. Also we got upgraded! Room is clean and spacious and has a balcony. On going renovation next door during our stay in Oct 2024.
Resort has 2 restaurant at the hotel but one apparently requires reservation and has seating time. We were famished when arrived at the restaurant at 8pm, but were told to come back at 830pm for second seating. Such a disappointment when the front counter service was excellent. Had dinner at the pub instead, food wasn’t too bad.
Spa facilities was great. Would stay at the same Ola e again. Value for money
ZZHENGThe best hotel in Zermatt, there are fruit nuts, chocolate, red wine, etc. You can have an extra bed, breakfast is great, there are swimming pool, billiards and table tennis. Going to the train station is also specially called a carriage, very good, at checkout The price is 100 Swiss francs more than Ctrip. After watching Ctrip’s order, I immediately refunded 100 Swiss francs. A very good hotel.
GGuest UserI had no expectations because the reviews said the view of the Matterhorn was not that good, but it was in a perfect location. I was able to see the Matterhorn at sunrise from my room, and I have fond memories of eating breakfast I bought on the balcony. The bathroom was very clean, and I was able to watch Netflix on the hotel TV by connecting a Chromecast. I forgot my charger adapter, but they lent me one right away, and they also helped me store my luggage before check-in. The hotel's customer service was also great.
BBingxuOverall, it is very convenient to be separated from the train station by a road. Go to the lively area to eat. The subway is three to four stops away. 🏨 I chose a triple room, just stayed in 😂 and gave us a barrier-free room (and the feeling of a domestic nursing home, the wall has yellow liquid rolling down, the bedside has a red block decisively contacted the front desk to change the room, and the room was slightly smaller!