Featured facilities: Hiking, Rock Climbing, Skiing
Very Good
116 reviews
8.9/10
1 night
From DKK 988
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9.7/10
Amazing
SStellakwansyStaying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for.
The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences.
I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!
HHarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
IIzzaPizzaThoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
AAnonymous UserThe view is amazing. The service is really great. Someone was very enthusiastic to show me the room. This is the first time I've encountered this in Europe. Although the hotel upgraded the room and there is a large terrace, the building is too low and the view in front is blocked. I don't know if this price is for the first floor. I'm also speechless. But the hotel has three swimming pools and the facilities are great. But the first floor room has a smell. It feels big. It's like the smell of wooden furniture. It's very smelly. Although they helped to deal with it, I didn't want to be sprayed with air freshener again. I didn't feel very comfortable staying for one night. There is a shuttle bus to and from the hotel. When I went there, I forgot that I had walked there. I took a detour and walked for a long time.
JJane TeoWe had an absolutely wonderful stay.
Room was clean, spacious and very comfortable.
Very near the zermatt train station, just opposite of Macdonald’s.
Breakfast had a good selection.
Housekeeping would check in on you and offer free chocolates.
The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.
GGuest UserHands down, this was one of my absolute favorite places during my trip to Switzerland. Highly recommend if you're visiting Zermatt! Definitely make sure to book a room with a Matterhorn view. The breakfast was generally good, though it could have used a bit more fresh fruit. Plus, having a microwave and water dispenser in the basement was a great perk that helped us save money on bottled water.
AAudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
TtomomeowLocation is at the far end of the town from the train station but there's free E bus around.
Check in is seamless as instruction is clear
No air-conditioning in the room as you can only open the windows to rely the cold wind
LLyanne92The hotel is only about a 5 minute walk from the train station, which is very convenient. However, check-in needs to be done at another hotel located behind this one, which can be a bit confusing at first. The front desk staff were friendly and helpful.
Please note that the hotel entrance is accessed via a long and slippery staircase. Guests traveling with large or heavy luggage, elderly travelers, or those with mobility issues should take extra care.
The room is very small and the soundproofing is quite poor, especially in the bathroom,even turning around can be a challenge.As the hotel faces the road, there is no view of the Matterhorn.
Overall, the stay was acceptable and reasonable for a short stay.
GGuest UserThe location was near to the bus station.Just take bus from Zermatt Bahnof,572 and go down at Lucre.And walk few minutes to the hostel on the left,This route no stairs :). No staff available if u go after 10am and check in time is 3pm.U can store the luggage in the luggage room and come back and check in.The staff at reception was like checking me into military hostel lol.Get ur pillowcase,bedsheet n blanket cover and make it ur own.No curtains in between and its just sleep like side by side.No lift so i left my luggage below and just go up to sleep.Breakfast served at 1st floor. The breakfast was good.
The staff reception can at least smile when check in(especially the guy).This is a hostel i guest its a hospitality. The luggage room should have an instruction to pay the locker and its refunded once the key is returned. I paid to make my own bed and get treated like into military service lol. I bet in future there will be millennial opening new hostel and better service than this.Coz the money we pay is not cheap.
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