Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
CCalitosWe just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness.
Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left.
I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese.
Hope everything well to the hotel family and staffs.
We really have enjoyed to staying there.
AAngelaYauThere is air conditioning! There is air conditioning! There is air conditioning!
haha summer is very important, finally do not wash open the window have bugs into the room
The room is very large, although living on 1/F, the terrace can see the top of Matterhorn 😛
The hotel has a free shuttle bus transfer station, remember to email the hotel, otherwise uphill and downhill even 8 minutes of road is exhausting
There is a coffee machine and refrigerator in the room Quite convenient
There was very little food to choose from for breakfast, there were two restaurants on the side, I booked the one at the bottom (-1st floor) for lamb, not so yum yum tho
For some reason at night d wood (the whole room is made of wood) sound, I was fine, my fiancé (heehee I was proposed to Zermatt!!!💍) easily woke up
YYan Jai YOLOThe waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient
GGenesis.MYIt's within walking distance of Zermatt station and comes highly recommended for families with kids. The kids' club is very entertaining, and children can also enjoy the spa and pool. We will definitely return for a stay in a different season, as summer can be a bit too warm for staying in the room.
GGuest UserKristiane checked us in, and out of the hotel. She's the most attentive person so far that I've met, among the hotels that I have stayed in. Not only that, she got our issues fixed within the day, with a good sense of humour. The hotel breakfast was above average, some selection of cheeses, ham, salami, yoghurt, and drinks dispensed from the machine. I chose this hotel as it was close to Zermatt Bahnhof, and I did not regret it. A relatively new hotel, with a faint smell of wood in the room. The heating in the room can be a wee bit stronger, it means the insulation is good while we tuned down the central heating throughout our stay when the external temp is subzero. It's a gorgeous hotel, I have a narrow window view of the Matterhorn. Not to mention that the hotel is right next to McDonald's and two coffee shops. Overall, it was a splendid experience for us staying at Derby. If you were guessing, this isn't a sponsored review. We were just very happy travellers.
GGuest UserHands down, this was one of my absolute favorite places during my trip to Switzerland. Highly recommend if you're visiting Zermatt! Definitely make sure to book a room with a Matterhorn view. The breakfast was generally good, though it could have used a bit more fresh fruit. Plus, having a microwave and water dispenser in the basement was a great perk that helped us save money on bottled water.
GGuest UserThe hotel boasts incredible views and a perfect location! It was truly special to witness the Matterhorn's sunrise and sunset without any other tourists around, making it an incredibly rewarding and enjoyable experience. However, the dinner wasn't particularly good, though breakfast was quite decent. Service was just average.
GGuest UserThe hotel is a short distance from Zermatt Railway Station. It takes more than ten minutes to walk. It takes a slope and climb the stairs. A total of 5 floors, we lived in a mountain view room, the room was clean and spacious, the facilities were perfect, and the decoration was very Swiss mountain style. The balcony is quite big, and there is no partition from the adjacent room. If the weather is good, you can directly see the top of Matterhorn, and you can also see the train up the mountain passing by the side of the hillside. It is a great experience. There are bread, cakes, yogurt, sausages, fruits, coffee and other Western breakfasts, and the restaurant is very cute. The front desk and restaurant waiters of the hotel are very warm and the wifi is very smooth. It is not far from the Matterhorn shooting check-in point and the black-faced sheep restaurant. It is recommended.
IInFiNiTy BenZThe staff were consistently friendly and helpful throughout the stay, always willing to assist when needed.
Upon arriving in Zermatt and taking the Gornergrat Bahn, it is highly recommended to call the hotel in advance so they can arrange luggage pickup at Riffelberg station. Pulling luggage by yourself can be quite challenging, as the path involves walking through snow and crossing ski areas.
One of the highlights of this hotel is the breathtaking and unobstructed view of the Matterhorn. The mountain is clearly visible from the hotel area, and there is truly no need to go elsewhere just to enjoy this iconic view.
The outdoor jacuzzi is a wonderful feature; however, on some days the water temperature was not warm enough, making it comfortable to use only on certain occasions.
Dinner is served as a set course menu. Each evening, there are two main dish options: one meat dish (which changes daily, such as beef, pork, or fish) and one vegetarian option. The food quality is very good and tasty, but the service is relatively slow — completing the full course takes around two hours.
The hotel is well equipped with an elevator that provides access to all floors, which is very convenient, especially when carrying belongings.
HHui Kin LimEnjoyed the stay at the hotel, highly recommended.
Hotel staffs were friendly and made a little hotel tour to let us know the facilities.
Room arranged by the hotel was great with fantastic Mountain View. Breakfast spread was better than expected.
Do note that hotel room does not come with aircondlting. It was alright as we kept the balcony door opened with natural cool airflow.
There are multiple promotions and discounts all year round for Trip.com users . Please check the promotions page to see what promotions are available now on Trip.com.
Which hotels with fitness facilities in Zermatt are popular?