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The décor of the rooms were excellent and the small touches - such as the music that plays when you walk into the room, and the small bar area, the art work, and the welcome book - were really special. The beds were comfortable, the rooms were quite, and the size of the room was prefect for two people. There is a sauna available to use by in-house guests, which is excellent after a long hike. Overall, the quality of the room was value for money. There is also a restaurant, but sadly it was not open the day that we stayed (Monday). We were quite upset about that as we had read very good reviews about the chef and food quality! Whilst the staff were nice at check in, they did not give much information about the premises (i.e. they didn't give us a tour or anything), and we had to ask a lot of questions. The location is outside of town, but a short drive if you have a car, or a short bus ride (the bus stop is right outside the hotel). Overall, I would highly recommend to stay here!

Going out from the side door is the downtown area of Queenstown, which is very convenient. And the location is at the entrance to Queenstown, so you don't have to go through the urban traffic jam to go to the airport or Arrow town. There is nothing to say about the location. The disadvantage is that there are kitchen and tableware but no pepper, salt and salad oil. I asked the counter and the reply was to go to the supermarket to buy it by myself. Also the oven in the room was malfunctioning and couldn't be used. The service attitude is good. It was very hot on the day we arrived, but the hotels and apartments in Queenstown have no air-conditioning, only electric fans (super noisy), and there is only one, so I asked by phone to borrow another fan, and I was very polite. Look inside the counter (the counter is closed). Considering the overall location and cp value is very good, but it would be better if the equipment can be strengthened.

The location is very good, the real lake view room. From the outside, the building looks a bit dated, but the rooms are typical motels with clean beds. That is, the bathroom window of our room is connected to the corridor, if someone in the corridor can hear it better. There is a door between the other two standard rooms, so the sound insulation effect is average.

Charming hotel in the middle of everything in Queenstown. Exceptional customer service from checkin to dining. While it’s a busy area, the room was quiet at night. We had a lake view suite and it was well worth it. Spacious, cozy and comfortable. I was able to use a gym nearby using a hotel voucher which was convenient. We booked massages through the hotel. Mine was wonderful but unfortunately my husband’s therapist seemed to be inexperienced and he felt like it was a waste of time and money. I did specify experienced therapists in advance so unsure I would recommend unless you know you’ll get Michelle (mine). Would absolutely return and refer everyone there.

We booked this apartment late as our existing booking was on the main road and there were major roadworks being carried out during our stay. Wasn't sure what to expect, but we were more than impressed with our room. We stayed in Apartment 16 (2nd floor) which is a two bedroom tourist flat. The view from our balcony was truly extraordinary. We had a view of the Remarkables and some of the lake. The room itself was quiet comfortable and we were able to park very close to our apartment. The complex is very quiet as there is a rule for quietness from a certain time and it seems to be adhered to.

Friendly family owned business. Rooms aren't huge but have good sized beds as well as being clean and comfortable. Plenty of lounge space if you want to stretch out and relax. Nice views out to the lake and less than a 10 minute walk into town. Free cooked breakfast was delicious and made a great start to our day. Highly recommended.

Stayed for 4 nights, it was close to town, very walkable, requires a brief uphill walk coming back. We had a car, we only used it going to Frankston for bigger grocery shop and the gym we preferred. Staff were lovely, we requested housekeeping once, they did a very good job, refilled things, and noticed the things we needed for our stay based on kitchen use (all the essentials supplied). Parking was onsite and easy (enter closest to reception, exit other side). Onsite laundry was very useful. Apartment size spacious, we would stay here again. Thankyou

The location of the hotel was originally good, but the road construction in front of the hotel is currently making it dirty and inconvenient. The room is generally good. It is enough for a family of three. It is relatively clean and tidy. It has a small balcony and can be used for cooking. We made a hot pot, 👍

What a beautiful location, we had a large family trip to Queenstown for the weekend & had the entire lodge to ourselves and it was absolutely perfect!! We didn’t want to leave, the owners were friendly & accomodating, it was so lovely and warm, fantastic spa, comfortable beds & the grounds were just stunning!! The main house was awesome for all of our family gatherings over the weekend with the pool table & roaring fire it was so lovely! The only small thing I would change would be an update of some of the furniture, we stayed in the large studio & the couches were a bit out of place looking in such a stunning location! With a little bit of an update here and there it would be PERFECT! But it was such a fantastic stay that, that was such a minor detail. Thank you so much couldn’t recommend this place enough!

My wife and I stayed at The Spire for a celebration weekend, in one of the Deluxe Suites (Level 2, facing the lake). Others have commented on noise issues. For us, it was noticeable but certainly not disruptive, and we loved the mountain view so were glad to be on that side. The staff at The Spire were all wonderful, and we felt like they created a very welcoming and friendly atmosphere. The suite itself was awesome, and everything we'd hoped. The onsite bar and restaurant was very good (definitely make the most of the included breakfasts) and our only regret was not having an evening meal there (though we did try one of their crayfish toasties with our complimentary cocktails - both the toastie and cocktails were superb). We had asked for the staff to arrange a few things for our stay, and everything was amazing; from the airport transfers, to the private sight-seeing tour, and the incredible massage therapists who set up in our suite for a couple's massage. It was all fantastic. Thank you team, for helping us to create some wonderful memories. I hope we can be back sometime (we promised to come an dine at No. 5!)