Hotels Near Die Photographische Sammlung/SK Stiftung Kultur in Cologne

The hotel is located near the Dom and the central station in a quiet street and has a private parking garage (for payment) which has quite narrow entrances and narrow parking sites. We arrived at midday; our business comfort with 2 separate bedrooms was already ready. Check-in is quickly and effectively in the small reception. The room has a bathroom with shower and toilet. There is a window that can open. The room is quiet, although on the 1st floor, there is coffee tea available. The hotel offers a lot of restaurants in the area, no restaurant for lunch or dinner.

The hotel is located beside the train station. There are many restaurants nearby and the cathedral is not too far away. The staffs were a little weird. They tried to be funny but maybe something was lost in translation and made us feeling uncomfortable. One of the staffs didn’t understand our question in English, but instead of trying to understand our question, she insisted her answer which left us more confused. Another staff completely ignored us when we were trying to talk to him because he was “busy” doing something else behind the desk although he made a lot of uncomfortable jokes at the beginning.

I’ve had a wonderful stay at the Rescidence Hotel. Staff was very friendly and kind, the room was clean and there was enoough space for 2 persons. The bed was a bit hard for my preference but we stayed for just two nights so it was ok. The location of the Hotel was perfect, between the bars/pubs and the centre. Allthough the busy environment, we were not bothered by noise. I would definitely visit this Hotel if i’m going back to Köln.

Location good, everything clean, rooms maintained and attractively furnished. It would be nice if you don't have to try to fail to connect your iPhone to the TV for 2 hours. Breakfast is rich and pleasant long, please don't come here every 2 minutes to clean, that's a little nervous. The reception is unfortunately over-required with the smallest problem (unfortunately, it would also be appropriate to believe the guest again and again when he reports where he booked something. He usually knows it better than any funny “system”). Otherwise, and yet a successful stay with improvement potential.

We stayed in the hotel as a family with 7 years old child without any problem. We didn't eat breakfast at the hotel so we have no idea about restaurant. Employees are kind and doing their best. Very good location. You can walk all the touristic places. We went to Cologne on December and it was cold. Whenever we felt cold, we turned to hotel for rest in 5-10 minutes. The best christmas market (Heumarkt) is near the hotel and you can use public transport in front of the hotel (if you need). Walk distance to the Dom Cathedral, Love Bridge, Chocolate Museum, Shildergrasse and all the christmas markets.

The best hotel in Germany. The western restaurant on the second floor is especially amazing. You need to make reservations in advance at night. The details of the service are great. The hotel is the official designated accommodation hotel for the European Cup. I was lucky enough to see the England and Belgium players.

I have stayed in mercure hotels in over 5 countries and many cities. They are the best. Beds were comfortable and huge rooms. Great service. Location was great with many great local restaurants nearby. Just next to the metro. Super stay! Danke Schone!

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean

The hotel is ok, getting older and that is started to show. However, the hotel staff at reception and cleaning is good. The hotel is located a bit off the Strassebahn stops so there is a few minutes walk to the hotel if you don't have a car. There is missing a walking lane from the street to the hotel, so guests have to walk across a badly illuminated car entrance and a parking lot, it is hazardous. Gas station in front of the hotel is another thing making the arrival site of the hotel environment not so attractive. The other side of the hotel is however nice turning towards the Stadtwald. The really bad experience was the restaurant in the hotel. I like to mention that I very seldom complain at a restaurant, in fact I haven't for years. I ordered a burger and that was the worst service I have experienced for many years. The burger was badly cooked but the worst thing was the buns were so hard that I couldn't cut thru them with a knife. Like they had been frozen in a bag with a hole in it so the bun was exposed to dry cold for long time. I am not joking when I say I couldn't cut through them, it was so literally. I asked the waiter to take it back and he said he would bring a new one. He however did not, and did not approach me to tell me. My wife had her chicken and she finished her meal but not a work from the waiter to me. When I asked for the bill I asked him why and he said the cook had said that nothing was wrong with the burger. I would just stay away from that restaurant, it is a shame for this hotel. Price of hotel was 407 E a double room for 3 nights without breakfast. I travel frequently to Cologne and have stayed in this hotel few times, but I will do my best to stay away from this hotel in the future.