With a stay at The Ascot Hotel Köln, you'll be centrally located in Cologne, within a 5-minute drive of Cologne Cathedral and Musical Dome. This boutique hotel is 16.7 mi (26.8 km) from Phantasialand and 1.9 mi (3.1 km) from Chocolate Museum.
Take advantage of recreation opportunities including a health club and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy a satisfying meal at Restaurant serving guests of The Ascot Hotel Köln. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Limited parking is available onsite.
Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Kkriden2020.08.09
We made a reservation for this hotel somewhere in April but due to corona we where not allowed to visit Köln. So we rebooked this hotel for August (instead of 3 nights now 2 nights, but we allready paid it for three nights). The communication via email is great!! Quick response. A couple of days in front of our arrival we received an email about the breakfast (which was included). The did not serve a regular breakfast due to corona but instead of this coffee and tea and a croisoint was provided for free in the bar. About our room we had a upgrade and the room was big. And we had a balcony 😍😍. But to be honoust for a 4 star hotel we missed some things. Booking promised us slippers,bathrope etc. But it wasn’t there. No bath only. Shower. No fridge.... What i said. Breakfast was a coffee and croisant served at the bar but we had to wait a while for this 😞. Also due to corona the rooms will not be cleaned. If you wants new coffee capsules, towels, etc, you have to ask at the reception. We asked for new coffee capsules en hot the answer that it was only offered as welcoming.......after saying it was mentioned in the elevator we got some new ones. By the wat the location of the hotel is great. And as last. The lady of the reception asked us to pay an amount of money for the change of rate for the room. Although it was some euro’s we allready payed enough. Normally this weekend we should have payed about 150 euro......we payed 285 euro’s. So why should we pay the difference rate of the room. I give this hotel 3 out of five but it should have been 2,5. I don’t think i will visit this hotel again....
Centrally located in Cologne, Courtyard by Marriott Cologne is within a 15-minute walk of Cologne Cathedral and Old Market. This hotel is 1.4 mi (2.3 km) from Neumarkt and 1.5 mi (2.4 km) from Chocolate Museum. Take advantage of recreation opportunities such as a fitness center, or other amenities. For lunch or dinner, stop by the Kitchen & Bar, a restaurant that specializes in international cuisine. You can also grab snacks at the market. Wrap up your day with a drink at the Kitchen & Bar. Buffet breakfast is available from 06:30 AM to 10:30 AM on weekdays and from 07:00 AM to 11:30 AM on weekends. Breakfast fee applies.
Featured amenities include a business corner and express check-out. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 236 guestrooms. Complimentary wireless internet access keeps you connected, and a 50'' TV with Chromcast function is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2023.03.24
The Courtyard Marriott of Cologne was clean, beautiful and a great location. It was a short walk to the Central train Station and near all the sights of Cologne. I was only there for one night and did not get to experience the breakfast as we checked out before it was served, but they did provide me with a lunch box which included a ham and cheese sandwich, a banana and a water. There is coffee and boxed water 24 hours a day in the lobby. The beds were super comfortable and the temperature of the room was ideal, as we had control over the air conditioner, whereas other hotels we stayed in the same week, did not allow us control and we were very warm. The room we had was a nice size and the view was of the empty courtyard which was extrememly quiet and definitely highly desirable. Front staff upon checking in, was not friendly, however after check in everyone else we came in contact with was very friendly. I didn't get the ladies name at the front desk, but she definitely didn't give us a positive welcome. Glad her shift ended and everyone else we dealt with, and passed was extremely friendly and that is what the experience should be like.
Enjoy the comfort of the recently renovated 4-star Novotel City Köln. Just a 15-minute walk from the Old Town, the hotel on the Rhine river is the ideal starting point to explore Cologne. Enjoy free WIFI in bright, non-smoking rooms and recharge your batteries in the fitness room.
GGuest User2022.08.25
Booked this hotel for our family of four (2 adults 2 teens) for a 3 night city break in cologne.First impressions after an €8 taxi journey from the train station was , very clean , modern and friendly desk staff.The location is great , short walk to the chocolate museum and even the city centre if you are relatively fit.All down the promenade at the side of the Rhine.Rooms bright and modern with excellent TV and air con.Rewe supermarket a short walk If you want essentials or cheap continental grab and go breakfast. Only slight negative was the blonde lady working the bar seemed to get slightly frustrated when I was going to the bar to keep ordering drinks for our party (yes I drink a lot 😀) but that is her job.She wasn’t too bad the day after though and the rest of the staff were great.I wouldn’t hesitate booking this hotel again.Thank you Novotel for helping make a great trip.
Excellent
134 review
4.3/5
Price from
VND 3,273,150
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
With a stay at Best Western Plus Hotel Köln City in Cologne (Ehrenfeld), you'll be within a 5-minute drive of Cologne Cathedral and Musical Dome. This spa hotel is 17.7 mi (28.5 km) from Phantasialand and 2.4 mi (3.8 km) from Chocolate Museum.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
Enjoy a meal at Tri Forum, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 205 guestrooms featuring tablet computers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
JJulesMM2023.10.03
Location good, everything clean, rooms maintained and attractively furnished. It would be nice if you don't have to try to fail to connect your iPhone to the TV for 2 hours. Breakfast is rich and pleasant long, please don't come here every 2 minutes to clean, that's a little nervous. The reception is unfortunately over-required with the smallest problem (unfortunately, it would also be appropriate to believe the guest again and again when he reports where he booked something. He usually knows it better than any funny “system”). Otherwise, and yet a successful stay with improvement potential.
With a stay at AMERON Köln Hotel Regent, you'll be centrally located in Cologne, within a 10-minute drive of Cologne Cathedral and RheinEnergieStadion. This hotel is 17.8 mi (28.6 km) from Phantasialand and 3.1 mi (5 km) from Chocolate Museum.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy Italian cuisine at Cantinetta Trattoria Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 178 guestrooms featuring refrigerators and LED televisions. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2023.01.30
We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean
With a stay at B&B Hotel Köln-City in Cologne (Ehrenfeld), you'll be within a 10-minute drive of Cologne Cathedral and Musical Dome. This hotel is 17.9 mi (28.9 km) from Phantasialand and 3 mi (4.9 km) from RheinEnergieStadion.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and an elevator. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 221 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.
GGuest User2023.09.09
We booked a last minute trip to Köln and booked a 2 double room. We had to pay €200,00 deposit in cash. There was no other way to pay cash. After we got the money we only get the money back when we don’t smoke in one the rooms. After we arrived we went straight to a rave party and came back to sleep 4hours and check out before 12:00. So we did everything as they asked but the receptionist said that we smoked in our room because they allegedly found ashes on the balcony of the window. We didn’t even openend a window and we ran out of cigarettes. I smoked the last one in front of their hotel. They took pictures of the balcony and showed some ashes. The picture could have been from any other room cause they all look each other. So we didn’t get our money back they called the police on us. Police says they can’t do anything about it and that we have to file a complaint. When we asked to see the previous pictures of the room from the previous guests they say they don’t check it every time. So how can they be sure it wasn’t someone’s else previously.
Located in Cologne (Ehrenfeld), B&B Hotel Köln-Ehrenfeld is within a 10-minute drive of Cologne Cathedral and RheinEnergieStadion. This hotel is 20.6 mi (33.2 km) from Phantasialand and 3.5 mi (5.6 km) from Musical Dome.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 160 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.
GGuest User2022.08.27
This hotel should only be used as a bed to sleep in, and expect absolutely nothing more. I was here on business with 2 colleagues and everything was just ok. The people in the reception looked very bored and uninspired. The room was alright, the housekeeping a joke. To be fair, with 3 people living in a very small room the space to clean was minimal as we had to spread quite a bit, but I expected the trash bin to be emptied. The beds were alright and the AC excellent, which was good as the area around the hotel tend to be noisy as it is in the industrial part of town. There was a brief 10 minute walk to the s-bahn. Very few choices of food around the area. The breakfast, that they priced up from €7.50 to €10.50 from our booking to arrival is not worth the money, with a very bad selection and slow refill when there is a lot of people. The Frau managing the breakfast area was very agressive in asking for room number and barely understood any English making it very awkward. If you are a smoker, then the smoking area outside does not have any place to sit. Unless there is no other available places to stay, I will not come back to this hotel.
With a stay at V8 Hotel Köln in Cologne (Ehrenfeld), you'll be within a 10-minute drive of Cologne Cathedral and Musical Dome. This hotel is 5.3 mi (8.6 km) from Chocolate Museum and 6 mi (9.6 km) from RheinEnergieStadion.
Be sure to enjoy recreational amenities including a health club and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite at one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 112 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.03.02
We booked this hotel for our first night in Cologne as my husband wanted to see the cars / Formula 1 memorabilia at Motorworld. As we were in Cologne without a car, we decided to book this car-themed hotel for one night. The room was huge - very comfortable bed and pillows. The location was good; we were able to easily navigate from the Central station to this hotel. The hotel has a car theme, and the designers really put a lot into it. From the hotel room ceiling to the elevator (we loved the vroom vroom as the elevator ascended to the floors), it was very cool. The Sunday breakfast was very expensive at 24 Euros per person, however it was incredibly plentiful and included sparkling wine to make Mimosas. There are several restaurants but they were all very busy on a Saturday night; if you plan to eat there, make a reservation. We were lucky to get a table, and if we had not, not having a car would have been an issue. We were happy to stay for a night.
Enjoy your stay at our B&B HOTEL Köln-Marsdorf and discover the diversity of this impressive city. A visit to the world-famous Cologne Cathedral is an absolute must. But Cologne has much more to offer: With over 2000 years of history, countless and diverse treasures are waiting to be discovered by you.
GGuest User2022.12.21
400e for 2 nights for 2 rooms is a crazy amount of money for an ibis Budget. Just paid 100e less for a Lovely house in Bruges! However, hotel prices in Koln were incredibly high family of 5 we had little choice . Did the job but certainly not worth that amount of money. It was clean, comfy beds and powerful showers as a positive. Let's be honest thank goodness it was at that price. Good location outside of the LEZ zone and a quick hop onto the tram 8 mins walk away.
With a stay at Leonardo Hotel Köln Bonn Airport in Cologne (Porz), you'll be within a 15-minute drive of Cologne Cathedral and LANXESS Arena. This eco-certified hotel is 20.8 mi (33.5 km) from Phantasialand and 8.6 mi (13.9 km) from Cologne Trade Fair Grounds.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Vivaldi, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cologne? This hotel has 4209 square feet (391 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 177 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
TTom Erik Skjønsberg2023.02.26
Nice hotel close to the Köln/Bonn airport. Big plus for the 24/7 free airport shuttle that gets you to and from the airport in less than 10 minutes.
The staff is friendly and the amenities are good, with vending machines if you arrive too late for their nice restaurant. Definitely worth a visit.
Very Good
89 review
4.1/5
Price from
VND 2,284,166
per night
Check Availability
See all Hotels near Sesame
Top Pick Hotels near Sesame
See all
Check out our most booked hotels near Sesame from the past 30 days!
No.1
3.8/5
77 review
Centro Hotel Arde Koln, Trademark Collection by Wyndham
Cologne City Center, Cologne | 0.39KM from Sesame
"Good Location"
Select dates to view prices
No.2
4.1/5
56 review
Pullman Cologne
Cologne City Center, Cologne | 0.44KM from Sesame
"Great stay!""Great location"
Select dates to view prices
No.3
3.8/5
111 review
Trip Inn Hotel Ariane
Altstadt-Süd, Cologne | 0.62KM from Sesame
"Good Location"
Select dates to view prices
No.4
3.4/5
61 review
Hotel Leonet
Altstadt-Süd, Cologne | 0.59KM from Sesame
"Good Location"
Select dates to view prices
No.5
4.7/5
64 review
Lindner Hotel Cologne City Plaza
Cologne City Center, Cologne | 0.6KM from Sesame
"Great stay!""Delicious breakfast"
Select dates to view prices
No.6
3.9/5
107 review
Opera Hotel Köln
Cologne City Center, Cologne | 0.41KM from Sesame
"Good Location"
Select dates to view prices
No.7
3.1/5
20 review
Hotel Königshof the Arthouse
Cologne City Center, Cologne | 0.6KM from Sesame
"Good Location"
Select dates to view prices
No.8
4.4/5
66 review
Hotel Flandrischer Hof
Cologne | 0.73KM from Sesame
"Great stay!""Delicious breakfast"
Select dates to view prices
No.9
4.0/5
100 review
a&o Köln Neumarkt
Altstadt-Süd, Cologne | 0.65KM from Sesame
"Good Location"
Select dates to view prices
No.10
4.5/5
46 review
Steigenberger Hotel Köln
Neustadt Süd, Cologne | 0.78KM from Sesame
"Great stay!""Delicious breakfast"
Select dates to view prices
Latest Reviews for Cologne hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
GGuest UserIt was a very modern and clean stay. The room was nice and soundproof when the windows were closed. The bed was not the most comfortable bed for a hotel and a little noisy as if there was a plastic wrapping. So every time there was movement it would wake the other person up. But overall would recommend giving it a try! We are light sleepers and it might have been just the mattress in our room.
FfirstbignoseThe best hotel in Germany. The western restaurant on the second floor is especially amazing. You need to make reservations in advance at night. The details of the service are great. The hotel is the official designated accommodation hotel for the European Cup. I was lucky enough to see the England and Belgium players.
GGuest UserWe had to check in very late (about 02:30), but that was not a problem at all. The service was very friendly and helpful. We had booked a room for 3 people over Booking.com that was unfortunately no longer available on site. We were fully unproblematic and without additional costs ”distributed” to two Comfort double rooms and received another drink from the house bar for free as an excuse. The rooms themselves are very well equipped and comfortable. The included breakfast was the “hammer” and very rich and varied. Of us absolutely recommended. A parking house is right next to and has not cost us anything.
GGradoThe Hotel shows five stars! The room had no wifi whatsoever, although they showed three different wifi lans. Attempts to bridge this gap with mobile hotspots were not helpful. Noises from other rooms were audible, which means a bad noise insulation. Worst of all was that there was first only boiling hot water in the bathroom. This was due to the fact that all cold water supplies were closed. Still after opening them ourselves, one of the two lavatories cold water regulator was not functional. Shocking was that the shower was switching from regulated 38 degrees Celsius to suddenly boiling hot water and then to ice cold water. This made showering an unpleasant not to say dangerous encounter! You judge if this Hotel deserves the five star rating. Our attempt to communicate the shortcomings was prompted with the statement that the maintenance technicians had left! (???)
GGuest UserJust an absolute great experience staying there easy to find from central station. The staff are very welcome in. Everything we requested before we arrived. Was there just the overall great day and a great great location. Definitely want to stay there again. Would recommend this to anybody.
GGuest UserThe hotel is located near the Dom and the central station in a quiet street and has a private parking garage (for payment) which has quite narrow entrances and narrow parking sites. We arrived at midday; our business comfort with 2 separate bedrooms was already ready. Check-in is quickly and effectively in the small reception. The room has a bathroom with shower and toilet. There is a window that can open. The room is quiet, although on the 1st floor, there is coffee tea available. The hotel offers a lot of restaurants in the area, no restaurant for lunch or dinner.
Jjerry=chenI saw that there is a Wyndham five-star hotel in Beijing before, so I thought it was good and booked it. The location is really good, just next to Cologne Station Square, just across the road. The service of the front desk girl is also very good and very enthusiastic. The room is pitifully small, and the bed is almost impossible to turn over. The hotel has been decorated for a long time, and the hygiene is average but not dirty. It may be because of the old facilities. The elevator is very small, and the elevator can only accommodate one person with a slightly larger suitcase. The hotel is next to the Cologne Cathedral, and next to the commercial area, which is convenient for shopping and dining. I didn't pay attention to not choosing breakfast when booking the room, so I bought it separately later. The breakfast category is okay.
JjazpopsThe hotel is an easy walk (just a few minutes) from the railway station. It is about two minutes walk to the cathedral which you can see (and hear) from the hotel: the bells chime quite loudly at about 08:00 am and other times. Rooms are a decent size and the beds are very comfortable. It is clean and in the room there is a safe, tv, bathroom with a shower (that oddly has no shower curtain or screen - the floor gets quite wet). Breakfast is good and includes the normal range of hot and cold foods from croissants, toast, bacon, egg, sausage, buns, cereals, hams, salamis, cheeses, coffee, tea, hot water and some really very nice fruit juices (some of the nicest I have tasted in a hotel). The staff in the dining area were really pleasant and friendly. The reception staff were a little more varied but polite and efficient enough. Outside the hotel doesn't look that much but it is generally pleasant and a great base inside. Next door are some convenience store types of shops and a kebab house that I tried and it was exactly the same as back home. McDonalds is just across the road, if that is your thing. We walked to all of the Christmas markets (where we did most of our eating) and around the city centre and down to the Rhine. All are in easy walking distance. There is a bag room where you can leave your bags upon checkout and come back for them later. The security of that was a little lax as people just walked in from the street and took their bags. I went to the reception and told them I was taking mine and the lady looked as if to say, ”ok fine.” No checks. There is also little checking of people walking in from the street and just going upstairs but the doors on the rooms were pretty secure. The lighting is not great in the room and the lights around the hotel are seemingly hanging from their connections. Overall it was a great base from which to explore the city and get to and from. good night's sleep - despite the bells and a good breakfast. I would stay again for a short break in the city.
FFlawedI stayed here for 4 nights while attending an International Expo nearby. I chose it due to ts excellent location to the old town square (5 mins walk) and nearby transit options. Check in was painful and laborious having to give all same information again despite booking online and handed an old fashioned key with a giant key ring (a door knob) The gothic decor is initially quite charming with darkened wood and portraits of dead people everywhere. The single room was cramped, tired and dated and boiling hot. With no air conditioning or the ability to open the window more than an inch I was left to roast away while trying to sleep. No sleep was managed. PIllows are thin, mattress is thin, uncomfortable bed. Shower is rubbish and a curtain so short its impossible to not cover the floor in water. No glass in room so had to get one from reception. Breakfast is ok, fairly basic cold options - meat, cheese, bread, boiled egg, cereal and juices. Dining room has some appeal and was tidy with tables cleared quickly. The main advantage of this hotel is the location, there is nothing else.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.