Guest User
December 13, 2024
We're throwing a Christmas party at Nick and Sam's, so we booked the Marriott Uptown to be close. I have 55 people staying here at least 2 nights each, so I got upgraded to their "presidential suite". Well, it's not fit for any president or anyone that wants a clean, functioning room. Heat in the living area does not work. Called hotel engineering who did nothing and promised to return with space heaters. He didn't. Stopped at the front desk where they promised to address it. Again, nothing. I have a 9 month old who has to stay in the bedroom where the heat is blazing. The hotel could not care less. The "president's" bed is a queen size mattress on a king frame. So odd. 2 disgustingly thin and scratchy towels were what was awaiting us in the bathroom. My wife asked for more towels the next day, gave the housekeeping person $20 and then got.... 2 scratchy, thin towels! Couch has 2 disgusting white stains on it. So gross!!! But! We did get two 8 ounce bottles of water in the room, so I guess that makes up for everything!! This place is a joke!!! MUCH better hotels around the corner from here!