Novotel Dongguan Songshan Lake

Novotel Dongguan Songshan Lake Reviews

Novotel Dongguan Songshan Lake

Vankely Plaza, No.1 Ningxie Road, Songshan Lake, Dongguan City, Guangdong Province, Cina, Dalang Town, Dongguan, Guangdong, ChinaView Hotel Details
Novotel Dongguan Songshan Lake
Novotel Dongguan Songshan LakeNovotel Dongguan Songshan LakeNovotel Dongguan Songshan Lake
Check available rooms for your travel dates
We Price Match
1 night

Novotel Dongguan Songshan Lake Guest Reviews

4.9/5
Perfect
1777 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
Filter by:
Sort by:
All reviews(1777)
Positive reviews(1772)
Reviews with photos/video(796)
Friendly front desk staff(434)
Delicious breakfast(124)
Convenient for shopping(78)
Secluded lake view(30)
Close to amusement park(22)
Awesome gym(17)
Delicious buffet(14)
Has facilities for children(8)
Negative reviews(5)
Jureerut
Standard Room (2 beds)
Stayed in Sep 2024
Business travelers
17 review
4.0/5
Very Good
Posted on Sep 25, 2024
We actually did not spend much time due the business meetings. The hotel surrounding was nice. Many shops and restaurants nearby and parks for walking. Room was spacious and clean. Good for business travelers. The noodle bar for breakfast looked very nice but due to we had morning tea meeting, we were not able to try it.
Response from Property: During travel, everyone hopes to have a wonderful memory. At Novotel, warm and personalized service hopes to leave you with a wonderful memory. Novotel looks forward to your next return. Wishing you a happy life
Haozhe
Standard Double Room
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The hotel is in a great location, with a shopping mall downstairs and a beautiful environment. You can see the mountain view when you open the curtains. The room is clean and comfortable. The hotel service attitude is very good, special thanks to Xiaoyu at the kiosk, and there is a robot to deliver to your door. I will continue to stay here! ! 酒店地理位置不错,楼下就是商场,环境优美,拉开窗帘就是山景色,房间干净舒适,酒店前台小宇服务态度非常好,还有机器人外卖送上门,会继续入住!!
Response from Property: Xiao Nuo meets you, Xiao Nuo remembers you, this city is born to meet you, and your evaluation is born to suit Xiao Nuo's soul. Thank you for your recognition of Xiao Nuo. It is Xiao Nuo's fortune to walk with you on the road ahead.
Guest User
Standard Double Room
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The front desk 小宇 providing excellent service. The hotel provided Chinese warm deserts which are super yummy. I enjoyed my stay very much despite the internet could be better.
Kenny
Standard Double Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Larry Ding & Manchi gave me a great staying experience, keep it up!
Response from Property: Dear guests, everyone hopes to have a wonderful memory during their travels. At Novotel, we hope that our warm and personalized service will leave you with a good memory. Novotel looks forward to your next return.
Guest User
Honorable Double Bed Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 20, 2024
Good place to stay
Guest User
Standard Room (2 beds)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The room is clean and hygienic. The front desk is friendly and polite. The first choice for family travel, Vanke Li is downstairs, and it is very convenient to eat. The hotel buffet restaurant, although not many varieties, tastes good and the products are fresh. Next to it is the Science Park, running in the evening, very leisurely.
Original TextTranslated by Google
Anonymous User
Standard Double Room
Stayed in Oct 2024
Family
24 review
4.8/5
Amazing
Posted on Oct 5, 2024
The location is very convenient. There is Science Park and Vankeli downstairs. It takes only more than ten minutes to ride to Kangqiao. The scenery outside the window is very good. There are robots delivering things. It's just that you have to wait a long time for the elevator. There are few places for breakfast and you have to wait during peak hours.
Original TextTranslated by Google
💄Carol Law💍
Standard Double Room
Stayed in Oct 2024
Family
67 review
4.5/5
Great
Posted on Oct 4, 2024
The location is remote, but the environment is quiet and there is no shortage of food nearby. The sanitation is clean as seen by the naked eye, but it is a pet-friendly hotel. The breakfast is average, the supply is insufficient, and there are few places. The elevator is unreasonable. There are 2 elevators on the 18th floor, and the wait is too long. The attitude of the front desk is average, and the ability to handle problems is average. The children's playground, gym, and laundry room are on the third floor and the location is small.
Original TextTranslated by Google
Guest User
Honorable Double Bed Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room is clean, comfortable and spacious, the view outside the window is pleasant, the hotel's surroundings are beautiful, and it is super comfortable and cozy at night. Thank you for sending a cake to celebrate my son's birthday and upgrading the room. Thank you Li for always providing thoughtful service tracking. Li and Xiao Luo both did a very good job in service [pleasant], a comfortable and pleasant hotel experience, I will continue to stay next time
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 30, 2024
I often stay at Novotel Dongguan. This time I stayed there on the hotel's membership day. I was also invited to the hotel restaurant for a seafood buffet dinner. It was a surprise. The front desk staff Xiao Huang and Xiao Jie provided very good service. I will choose this hotel next time.
Original TextTranslated by Google
Nigeer
Standard Room (2 beds)
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 21, 2024
I have stayed in this hotel many times. It is the first choice for cycling in the Science Park. It just rained in the morning, and the sky was cloudy and comfortable. Cycling by the lake was so refreshing. The room facilities were good in all aspects. Xiao Ma at the front desk was enthusiastic. I added WeChat and helped to solve the problem quickly. Thumbs up~
Original TextTranslated by Google
Anonymous User
Deluxe Suite
Stayed in Sep 2024
Couples
81 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The room is comfortable, the location is a bit off, but it is very convenient to eat there and to the scenic area, and parking is convenient. The conditions of this brand of hotel are quite good. The front desk girl Xiao Ma Xiao Jie is warm and thoughtful, which makes me very satisfied. She is patient and answers all questions. The breakfast is satisfactory
Original TextTranslated by Google
Response from Property: Deeply miss you, like the fragrant flowers blooming in the valley, the most precious thing is that you return with satisfaction, meeting is fate, no matter whether fate brings us together or separates, I wish you well. Dear, remember to come back often~
Sirong
Standard Double Room
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Thanks to the handsome guy Ren Jihua from the restaurant department for the attentive service, delicious seafood buffet, comfortable bed and oversized bathtub. The hotel also prepared sweet soup, which really made our whole family feel warm. It is worth recommending
Original TextTranslated by Google
6/8
Guest User
Standard Double Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
I called the hotel in advance and was picked up by the front desk staff. They helped me to upgrade and arrange for a high floor in advance. I was very satisfied with the hotel. The free sweet soup was also great. It was very soft and sticky, and it was in a thermos. It's rare to drink such delicious sweet soup. I will choose this place next time I come to play.
Original TextTranslated by Google
LLLPPPP
Standard Double Room
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel was upgraded for free. The hotel facilities are more cost-effective than expected. They are fully equipped. Maybe because it is Mid-Autumn Festival, the hotel also sent sweet soup at night. The details are full. This price can be said to be very cost-effective in Songshan Lake. The hotel is on the list of word-of-mouth hotels, very good~
Original TextTranslated by Google