Emirates Stars Hotel Apartments Dubai

Emirates Stars Hotel Apartments Dubai Reviews

Emirates Stars Hotel Apartments Dubai

Amman Street- Al Qusais, Al Nahda 2, Al Nahda, Dubai, Dubai Emirate, United Arab EmiratesView Hotel Details
Emirates Stars Hotel Apartments Dubai
Emirates Stars Hotel Apartments DubaiEmirates Stars Hotel Apartments DubaiEmirates Stars Hotel Apartments Dubai
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Emirates Stars Hotel Apartments Dubai Guest Reviews

3.8/5
Good
68 review
Verified reviews
Location3.9
Amenities3.8
Service3.9
Cleanliness3.8
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All reviews(68)
Positive reviews(38)
Reviews with photos/video(6)
Friendly host(3)
Negative reviews(7)
Ky69 Anne
Deluxe Suite
Stayed in Sep 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Sep 9, 2024
Everything remains the same and I, a traveler, stay in the same place because it is clean, safe, convenient to travel and close to shopping areas. The hotel has everything, including washing machines, clothes drying racks, microwaves, kitchen equipment and irons.
chaie
One Bedroom Suite
Stayed in Mar 2023
Other
1 review
3.5/5
Posted on Mar 19, 2023
the room was good and spacious enough, only the problem are the lights its quite dark and few kitchen utensils. but the service they are attentive to assist your needs.
MDKHAIRUL
One Bedroom Suite
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 13, 2024
Service and room quality is really good.
Anonymous User
One Bedroom Suite
Stayed in Feb 2024
Family
4 review
3.5/5
Posted on Feb 9, 2024
Suitable for overnight stay near the airport after getting off the plane very late, the sanitary conditions are average
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Delaiesiheiseqiege
One Bedroom Suite
Stayed in Nov 2023
Family
17 review
5.0/5
Outstanding
Posted on Dec 26, 2023
The hotel room was okay, and the service from the Germans was also very good and very welcoming. Then the hotel also gave a few small candies, which is suitable for a person to stay on a business trip. Overall, it is highly recommended.
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John C
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 26, 2024
The weekend cleaning team are very good. I get my room done only once per week (to. save on laundry environmental impact, and because the day-to-day cleaning is not an issue) so the weekend clean is very important. The team of Binita and Vihanga are always polite, diligent, and enthusiastic to help in any way. The overall experience at Emirates Stars is great, but I wanted to write a special review for this team as they probably get very little direct recognition.
Response from Property: Dear Guest, Thank you for choosing to stay with us! We appreciate your positive feedback about our property. We are very pleased to hear that our staff made your stay pleasant. We are looking forward to welcoming you again as our valued guest. Best Regards, The Management.
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
I have recently travelled to dubai and it's my first time here. Fell in love with this hotel service. It's a hassle free check in and reception staff are very professional. Got spacious room with a pool view and rooms are very clean. Special mention to the home keeping services-Zakin, Jay and Saben, they are polite and did fantastic job. Very good management and service. It's nearer to airport and have good modes of transport to tourist places. Giving a big thumbs up if you want to stay here.
Response from Property: Dear Guest, Thank you for choosing to stay with us! We appreciate your positive feedback about our property. We are very pleased to hear that our staff made your stay pleasant. We are looking forward to welcoming you again as our valued guest. Best Regards,
LondonGuy2017
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 26, 2024
· Very comfortable stay, excellent room size and Value for money..... - spacious and comfortable Rooms. Very clean. Good Wifi, and AC. - Perfect location, 10 mins from Airport , in walking distance to restaurants, breakfast cafes. Fresh juices, hair dressers, Bakery, pharmacy, Emergency hospital. Could not ask for a better location, most of the cafes and restaurants offer free delivery to your room - Very courteous and friendly staff as usual, a huge shout out to Adeel at night security, Rudy on Concierge desk, Muhammad Istiak and Noor at Reception. and finally not to forget the House keeping guys. Looking forward to our next visit.
Response from Property: Dear Guest, Thank you for choosing to stay with us! We appreciate your positive feedback about our property. We are very pleased to hear that our staff made your stay pleasant. We are looking forward to welcoming you again as our valued guest. Best Regards, The Management.
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 15, 2023
Unfortunately, the bed linens are dirty and have stains on the duvet. The bed is generally good, but the cleanliness is not good. The attached picture expresses my dissatisfaction with the cleanliness, which made the stay unpopular. The part for the hookah is very good and the prices are good. The refrigerator door does not close well, and the safe does not open, and things are kept inside, and a maintenance worker must be To open it, the reception staff are friendly, especially the balcony worker in the morning. There are renovations at the entrance, which made the entrance to the hotel very bad. There are no good, very bad TV channels.
Response from Property: Dear Guest,  Thank you for letting us know about your recent experience with Emirates Stars Hotel Apartment Dubai!  With regard to your TripAdvisor review, we apologize if our services did not meet your expectations and we appreciate that you are taking the time to share your concerns. This will give us the opportunity to deal with any problem that may exist and to help improve our services.  Your feedback will be addressed accordingly. Rest assured that this issue will be rectified the soonest.  Once again, please accept our sincerest apologies and we look forward to serving you better on your next visit.  Best Regards,
NUHAMIA A
Stayed in Jan 2024
Family
1.0/5
Posted on Jan 7, 2024
Almost empty kitchen, dirty bathroom, unprofessional staff, bad location, .... It will be my first & last stay in this hotel. NOT RECOMMENDED AT ALL READ more reviews before you book to this hotel.
Response from Property: Dear Guest,  Thank you for letting us know about your recent experience with Emirates Stars Hotel Apartment Dubai!  With regard to your TripAdvisor review, we apologize if our services did not meet your expectations and we appreciate that you are taking the time to share your concerns. This will give us the opportunity to deal with any problem that may exist and to help improve our services.  Your feedback will be addressed accordingly. Rest assured that this issue will be rectified the soonest.  Once again, please accept our sincerest apologies and we look forward to serving you better on your next visit.  Best Regards,
Tsigereda A
Stayed in Dec 2023
Family
1.0/5
Posted on Dec 23, 2023
Very poor and unprofessional service from the front desk staff. They might help as a security, just to open the door to let people in and out. Other than that, they have no idea what it means to be at the front desk. While doing their own business, they forgot about the image of the hotel. This review even might be handled by them or automated reply might come. But guests, read more reviews before staying in this hotel. What a disappointment!
Response from Property: Dear Guest,  Thank you for letting us know about your recent experience with Emirates Stars Hotel Apartment Dubai!  With regard to your TripAdvisor review, we apologize if our services did not meet your expectations and we appreciate that you are taking the time to share your concerns. This will give us the opportunity to deal with any problem that may exist and to help improve our services.  Your feedback will be addressed accordingly. Rest assured that this issue will be rectified the soonest.  Once again, please accept our sincerest apologies and we look forward to serving you better on your next visit.  Best Regards,
Voyage49112730556
Stayed in Dec 2023
Family
1.0/5
Posted on Dec 20, 2023
I’ve never been in this kind of hotel before. Staff trying to exploit us by denying everything they said and things on the hotel ad. They even told us when we were late for our flight that plates and glasses are missing from our rooms. They taught we pay just because we were late. When we went to those rooms with their staff, everything was there. They don’t even check. We missed our flight because of their unprofessional work and we paid extra money for our flight for next day and for hotel to spent. Do not use this hotel. They apologize at the end when you leave, like it’ll make a difference. Kitchen almost empty and bath had black line because it was dirty. I would’ve given a zero if possible.
Response from Property: Dear Guest,  Thank you for letting us know about your recent experience with Emirates Stars Hotel Apartment Dubai!  With regard to your TripAdvisor review, we apologize if our services did not meet your expectations and we appreciate that you are taking the time to share your concerns. This will give us the opportunity to deal with any problem that may exist and to help improve our services.  Your feedback will be addressed accordingly. Rest assured that this issue will be rectified the soonest.  Once again, please accept our sincerest apologies and we look forward to serving you better on your next visit.  Best Regards,
SacredGardenz
Stayed in Dec 2023
Solo travelers
5.0/5
Outstanding
Posted on Dec 2, 2023
Outstanding service by Front Office Muhammad Istiak and Waqas and bellman Joynal. Loved my one bedroom apartment. When i arrived, I was upgraded to a VIP suite and thoroughly enjoyed the spaciousness, comfort, and amenities of the suite. Enjoyed the view from the balcony and spent every morning watching the planes take off in the distance. A full kitchen made preparing snacks,tea, and warming up leftovers such a delightful feature. I will definitely be back to the Emirates Stars Hotel and will bring friends :-) ✨️
Response from Property: Dear Guest, Thank you for choosing to stay with us! We appreciate your positive feedback about our property. We are very pleased to hear that our staff made your stay pleasant. We are looking forward to welcoming you again as our valued guest. Best Regards, The Management.
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 28, 2023
We love the stay.. 1 night is not enough for me and my family. we will definitely come back here again.. It's. a must choice. parking is convenient. hotel location is nearby anything you need. Friendly staff.
Guest User
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 28, 2023
I had a period of 2 months stay in Emirates stars hotel apartments, it was a pleasant stay. The receptionist is prompt in attending your queries. The hotel gives you access to gym, swimming pool both of which I never used but, yes you might get some good time there. My room cleaning was done on periodical basis ,both saber and madu were really good in their work. They arrange the beds irrespective of the condition that I leave behind, they clean the entire suite in an excellent manner. The room consists of one kitchen, 2 bathrooms, one bedroom and one hall room.