The Glasshouse, Autograph Collection Guest Reviews
4.5/5
Great
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(69)
Positive reviews(16)
Reviews with photos/video(4)
Awesome rooms(6)
Friendly owner(6)
Gail
Signature Twin Room
Stayed in Mar 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 13, 2022
Looked for somewhere near to the Playhouse and I could not have made a better choice, it is very central for shopping centre and eateries. The hotel is beautiful, staff are so helpful. Room was massive with lots of nice toiletries, there was also an espresso machine and complimentary soft drinks in the fridge (didn’t realise till later). They have thought of everything, but hey it is a 5 star hotel. Would highly recommend if you want a treat 😊
Guest User
New Town Terrace Suite
Stayed in Jan 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The room is large, the outdoor terrace has a view of the city center, and the hotel service is amazing
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Anonymous User
Signature King Room
Stayed in Jun 2024
Family
2 review
3.0/5
Posted on Jul 28, 2024
The shower equipment in the room seemed to be designed for disabled people, with no glass and no shower curtain; there was also a red pull ring for alarm. How did Ctrip communicate and translate this?
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boysroger
New Town Terrace Suite
Stayed in Jun 2024
Family
29 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The room is big enough, the environment is elegant and comfortable, the location is excellent, and it takes about half an hour to walk to various attractions
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Xiaotaotiedelixiang
Signature King Room
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Aug 11, 2024
Everything is good, the environment is very beautiful, but the location is not easy to find, even calling Uber can't find it.
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Guest User
Signature King Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The front desk was very good
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Lvxingzhedaxu
Signature King Room
Stayed in Aug 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 21, 2023
What a great hotel! Of course, the price is not cheap either. But it’s really worth the money.
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Guest User
Autograph Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Excellent value for money
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Guest User
New Town Terrace Suite
Stayed in Jun 2023
Family
5 review
4.0/5
Very Good
Posted on Jul 30, 2023
The location is not bad, but the price is a bit expensive, more expensive than hotels in London, and the interior decoration is nothing special. The price/performance ratio is not high.
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Anonymous User
Signature King Room
Stayed in Nov 2022
Solo travelers
236 review
4.0/5
Very Good
Posted on Dec 17, 2022
Pros: The location of the hotel is good. This is a big hotel with many rooms. The terrace is super nice.
shortcoming:
1- But my room is separated from the noise of huge equipment, I don't know what it is, it is much more noisy than the refrigerator.
2- The corridors and restaurants don't turn on the heating very much, it's very cold.
3- The bed is relatively soft
4- But there is no parking space for taxis in front
Overall: 4 points
The price-performance ratio of more than 2,000 is not very high, but the level of the entire British hotel is incomparable with that of Asia, and this hotel cannot be blamed.
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Guest User
Signature Room
Stayed in Jul 2023
Family
17 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Very good, convenient transportation, service is also very good
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Guest User
Signature King Room
Stayed in Jul 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 5, 2022
Very good hotel, very quiet, with a roof garden, very close to the train station, next to a big mall, very convenient for shopping, 7 minutes walk from Calton Hill.
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Jamesyuhao
Signature King Room
Stayed in Nov 2022
Couples
9 review
5.0/5
Outstanding
Posted on Dec 3, 2022
professional service staff
Clean hotel JONA THAN is very hospitable
It is worth learning from domestic Marriott
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Xingxingshandingdaquan
Signature King Room
Stayed in Jul 2022
Family
4 review
5.0/5
Outstanding
Posted on Aug 31, 2022
Very good stay experience, convenient location, clean room, good front desk service attitude. Compare and recommend the hotel's Scottish breakfast, trust the brand of Marriott Group!