Emei Shan Grand Hotel

Emei Shan Grand Hotel Reviews

Emei Shan Grand Hotel

No.322 Section 2 of Jingqu Road, Emeishan, Sichuan, 614201, ChinaView Hotel Details
Emei Shan Grand Hotel
Emei Shan Grand HotelEmei Shan Grand HotelEmei Shan Grand Hotel
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Emei Shan Grand Hotel Guest Reviews

4.7/5
Outstanding
3686 review
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(3686)
Positive reviews(3649)
Reviews with photos/video(727)
Delicious breakfast(749)
Relaxing hot springs(605)
Offers pick-up/drop-offs(293)
Friendly front desk staff(113)
Perfect for families(109)
Close to scenic area(83)
Delicious buffet(40)
Negative reviews(37)
Yarden Shem Tov
Executive Standard Room B
Stayed in Jan 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 12, 2024
We had a great time ! They gave great service Especially Xu Yan Peng ! She was so nice and adorable and helpful! We love her and will go back to the hotel just to meet her again They have a great indoor pool and amazing hot spring area! Wow
6/7
Response from Property: Dear guests, Hello! Thank you for your support and love of the hotel, the satisfaction of our guests is the direction of our efforts and forward momentum, we will be full of enthusiasm to welcome guests. Look forward to your visit again!
Guest User
Happy Family Friendly Room (2 beds)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 1, 2024
Great hotel with great manager, especially Huang Juan! She welcomed us in the receptionist and guided us to our room directly. She also gave us tips, tricks, and useful information during our stay in Emei. Superb!
Response from Property: Dear guest:Thank you very much for your support and love for the hotel. The satisfaction of our guests is the direction of our efforts and the driving force for moving forward. We will welcome guests from all over the world with full enthusiasm. Looking forward to your visit again!
Matt Xu1
Executive Standard Room B
Stayed in May 2024
Family
17 review
4.0/5
Very Good
Posted on May 4, 2024
We had to change rooms due to the bad smell from the bathroom, all in all it’s an okay hotel.
Response from Property: Dear guest, thank you for your comments. The hotel hopes that all guests can fall in love with the space we have created and enjoy a calm and comfortable stay. We look forward to your visit again.
Sam MT
Standard Room (Building 3, 1f, special promotion)
Stayed in Sep 2023
Couples
44 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Well located near Banguo Temple and the bus station. Have resort facilities like pool, sauna and jacuzzi. Breakfast have ample varieties. Overall, a good hotel for a short stay if you are visiting Emeishan.
Response from Property: Dear Guest:Hello! Thank you very much for your support and love for the hotel. The satisfaction of our guests is the direction of our efforts and the driving force to move forward. We will welcome guests from all over the place with full enthusiasm. Looking forward to seeing you again!
Dee Kuan
Family Suite - 2-Bedroom (Building 5)
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 4, 2024
The location of this hotel is perfect as it’s just around the corner to 第一山亭 and less than 15 mins walking distance to 报国寺 and 客运中心 for the buses to go up to mountain 万年寺 & 雷洞庭 & 金顶 places。 The hotel provides pick up and drop off service from/to 高铁, which makes it very convenient for us as we are carrying big luggages. The hotel staffs provide very good services. They are all friendly and helpful. My customer manager —XuYanpeng(徐艳鹏) is very caring and attentive. She checks on us to make sure we have what we need. Her service oriented professionalism is excellent, and makes our staying very enjoyable. Will definitely stay in this hotel if we are coming back to Emeishan.
Response from Property: Dear guest: Thank you very much for your support and love for the hotel. The satisfaction of our guests is the direction of our efforts and the driving force for moving forward. We will welcome guests from all over the world with full enthusiasm. Looking forward to your visit again!
Guest User
Family Suite - 2-Bedroom (Building 5)
Stayed in Dec 2023
Family
2 review
4.5/5
Great
Posted on Dec 28, 2023
We stayed at Emeishan Gand Hotel on two separate occasions. We were impressed by the attentive service made by our hostess Miss Geng and she had made all the effort to make our stay as comfortable as possible. We appreciated all the effort the staff at Emeishan Grand Hotel had made and the idyllic location of this hotel made it the perfect base to explore the majestic Emei Mountain and is surroundings.
Response from Property: Dear guests, thank you for staying at the Emeishan Grand Hotel and for your satisfactory comments. To receive guests from afar, the blooming smiling face is our original logo. The gentle language hope is like a breeze blowing away the fatigue of the journey. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant check-in experience. Thank you for your recognition of our service. I sincerely look forward to your next visit!
Celine Chan
Executive Standard Room B
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 24, 2023
The hotel has provide excellent service during my stay. From the free pick-up to the check-out of my stay, I have well taken care by them. The hotel has assigned a person in-charge (小谭) for my stay, he really did a good job. He has answered all my question patiently and helped me to arrange for a drop off to the train station.
Response from Property: Welcome to Emeishan Grand Hotel, and thank you very much for your support. Welcome to visit next time.
Ailing
Standard Room (Building 3, 1f, special promotion)
Stayed in Oct 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Oct 31, 2023
I think for the price and location this is a nice spot. I could walk to the stores and hiking path to the mountain. The hotel has several buildings, my room was in one of the side buildings. Very noisy, I could hear my neighbors talk and toilet use. Also the room smelled a bit old, funky which I had to get used to. I liked the big breakfast, lots of variety! Used the hot springs which was nice too. Only one member of staff seemed to speak English, but everyone was helpful. They kindly dropped me of at the train station.
Response from Property: Welcome to Emeishan Grand Hotel. Thank you very much for your support. Looking forward to your visit again!
Guest User
Happy Family Friendly Room (2 beds)
Stayed in Apr 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 29, 2023
Very very good hotel, good location and best support. Special thanks to 徐艳鹏 she help me everything i need. Book this hotel you will not regret
Response from Property: Dear guest: Thank you very much for your comment on our hotel. We are glad to know that you have enjoyed a pleasant stay. This is also the greatest pride of our employees.Welcome to come again!
Lanmeimeila
Standard Room (Building 3, 1f, special promotion)
Stayed in Sep 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The pick-up service is in place. Hotel staff Geng Shuang is responsible for reception. He introduced me to a lot of local food and transportation along the way. He is very warm and sincere. The hotel room layout is reasonable. It is quiet. The breakfast is rich. There are also many takeaways nearby. It is very close to Baoguo Temple Station. It takes about 5 minutes to walk.
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Response from Property: Dear guests, hello! We are very happy to bring you a comfortable stay experience. All our services are designed to make you feel at home. Our team uses "sincerity, integrity, and warmth" in exchange for the guests' "peace of mind, assurance, and comfort". We are very happy to receive your affirmation. The hotel's breakfast is a buffet breakfast, including Chinese and Western breakfasts with a rich variety. The Gourmet Village Garden Restaurant will also launch new dishes and special delicacies according to the season. We look forward to your visit again!
walter1201
Standard Room (Building 3, 1f, special promotion)
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The room is spacious and it is very convenient to get drinking water. Especially the housekeeper Xiao Xu is very enthusiastic, provides meticulous service, and provides a lot of practical information. It is great. I will definitely stay at Emeishan Hotel again next time I go to Emeishan!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time out of your busy schedule to make a sincere review of your stay at Emeishan Hotel. We are very honored to have you spend a comfortable and unforgettable time in the hotel. Your satisfaction and love are our greatest achievement. Emeishan Hotel sincerely looks forward to maintaining close contact with you and sincerely welcomes you to visit again!
Dikongfeixingdepangzi
Happy Family Friendly Room (2 beds)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 31, 2024
At the end of the summer vacation, I took my parents and kids to Mount Emei. The customer manager Xiao Tan received us attentively and warmly. The hot springs were very comfortable and the breakfast was very rich. It was a very good experience👍👍👍
Original TextTranslated by Google
Response from Property: Dear distinguished guests, hello! Thank you very much for choosing Emeishan Hotel and giving us your support. Your satisfaction is the driving force for our continuous progress. We will continue to work hard to bring our service level to a new level. We look forward to your visit again!
Guest User
Standard Room (Building 3, 1f, special promotion)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
An old four-star hotel in Mount Emei. I booked a package with "Only Mount Emei". The environment here is very good, the service is also in place, the housekeeper Guan Guan is very enthusiastic and recommends nearby food. The location is excellent, opposite the Baoguo Temple Tourism Center, the breakfast is rich in variety, and the children also went to play in the hot springs. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel. The hotel is located near the Baoguo Temple scenic spot at the foot of Mount Emei. It is a garden-style health hotel with many trees, flowers and plants and an elegant environment. The breakfast in the hotel is a buffet breakfast, including Chinese and Western breakfasts, with rich nutrition. Your recognition of the hotel's products and services has inspired us. It has always been the goal of every employee to make every guest have a comfortable experience. It is a great honor to receive your recommendation, and we will continue to work hard to improve it to the best. Looking forward to your visit again.
Guest User
Executive Standard Room B
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Service: The housekeeper Xiao Geng was responsible and careful in arranging the pick-up and check-in, and introduced the hotel environment, restaurant and hot spring location👍 Environment: The best location at the foot of Mount Emei, within walking distance of the Baoguo Temple Passenger Transport Center High-speed rail "Emeishan Station" pick-up: The round-trip service was very good. The high-speed rail back was bought temporarily, and it was also arranged to be delivered on time
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huunps
Family Friendly Suite - 2-Bedroom (Building 3)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
First of all, the hotel is in a very good location, close to the bus station, and very convenient for eating and shopping. The hotel environment is also good, the hot springs and swimming pools are free, and snacks and fruits are given when you check in, which the children like very much. Moreover, the hotel service is very good, especially the housekeeper Huang Juan, who is warm and thoughtful, helping with luggage, making reservations for pick-up stations, and is very considerate. In short, I am very satisfied with this stay.
Original TextTranslated by Google