Hôtel Royal Reviews

The hotel and hotel grounds are breathtaking. Quiet and serene with beautiful views from every window. Our check-in was easy and efficient. Many thanks to Laurent for his kindness and effort - especially thankful for the surprise tea set in our room when I mentioned I wasn't a coffee drinker! Hospitality at its finest. The gentleman who parked my car and brought it out when we left was very kind - I wish I got his name. Thank you to him! The room was spectacular - spacious, high quality amenities and comfortable. Evian spa available with sweet staff and indoor pool that kids can access at certain times. Outdoor infinity pool overlooking the lake. Breakfast was ok - plentiful but nothing interesting or "amazing". Dinner at the Veranda on site was ok - the kid's menu was plentiful (4 courses!) and my daughter found it delicious. Staff was lovely with her, too (thank you!). My dish of the ravioli was ok - did not love it. Pumpkin soup with chestnuts was good but slightly bland - had so much potential! Worst part about dinner was being asked by the gentleman at the host stand if we paid the check on our way out - that was so rude and demeaning, especially as hotel guests. We did pay, which I informed him, and he just said ok - no apology to us. He was also the same gentleman who, when arriving at the restaurant for our reservation initially, showed us a table in the far back corner away from everyone else. He may need some training. Loved the property overall would rec!