The Portland Hotel

Value hotel Great staff and welcome. Seems to be going through a renovation. Very warm room with no air con but it is an old building with limited options.

My stay Staff were mored than helpful....The property needs a good overall tidy and revamp.....

Very friendly staff.

We have stayed at the Portland for a few years now, among other places in Folkestone. The rooms are a good size and have a good feel to them. The staff are very accommodating but their adjoining (Skuba bar), seemingly takes presidency over all else! Although they host a good selection of bands and DJ’s etc. it does get very busy, Loud and out of control at times!

Where to begin… This hotel is next to a derelict building inhabited by vulnerable people, we had to book in via a karaoke bar, which was closed luckily. We were both very apprehensive about the actual hotel. Anyway the room we were allocated was ok. It was clean , with local artwork and thankfully not bland. There was a lobby with the bathroom and then the bedroom off it. Pillows were far too soft and the headboard was scrolled metal and just awful. Please replace it with a solid one. The radiator in the room couldn’t be turned off , so we had to have the window open. Quite noisy after midnight from guests returning to the hotel. Didn’t have a good nights sleep, again disturbed by the refuse collection quite early. This is definitely a budget hotel but actually better than others we have stayed at.

At £60 a night for a 4 bed room our hopes were not high and let’s say they were perfectly met. We had booked the parking by the Skuba bar for £6 a night which became a hilarious farce - every time we came back to the car someone was parked in front of it and every time we came back to park again there was a car in the parking space. Each time moved without complaint but really not the glorious convenience we imagined. The room was fine, good value for the money, the beds were comfortable enough and the bedding seemed clean. Don’t inspect the top of the wardrobe though. The staff were friendly but really Skuba bar on a Friday night is a bit Wild West. We couldn’t really hear the bar from our first floor room but it was definitely lively in there. There was no food on when we were there but staff encouraged us to order in which we did. The whole hotel is tired and a bit grotty in places but I think the prices reflect that. Out of our bedroom window we could see both the sea and a big pile of old mattresses and furniture. We enjoyed ourselves and were only sleeping there. If you want luxury and no dust on your wardrobe you need to pay more. But we came away with a feeling of mild affection for the place and relief that we had left.