Heartland Hotel Glacier Country

Heartland Hotel Glacier Country Reviews

Heartland Hotel Glacier Country

43 Main Road, Fox Glacier, West Coast, 7859, New ZealandView Hotel Details
Heartland Hotel Glacier Country
Heartland Hotel Glacier CountryHeartland Hotel Glacier CountryHeartland Hotel Glacier Country
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1 night

Heartland Hotel Glacier Country Guest Reviews

3.8/5
Good
12 review
Verified reviews
Location3.8
Amenities3.6
Service3.7
Cleanliness3.8
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All reviews(12)
Positive reviews(7)
Reviews with photos/video(2)
Guest User
Standard Double Room
Stayed in Feb 2024
Couples
13 review
3.7/5
Posted on Feb 27, 2024
Given 1 for amenities as the bed was too soft and the shower was very weak and the temperature gauge was very tricky. Needed to be a plumber to set the optimum temperature. The fridge did not work. the temperature gauge button was broken
Response from Property: Dear Guest User. Thank you for your review. We will investigate your concerns and appreciate you advising us of your observations. We hope you enjoy the rest of your trip to New Zealand. Regards
Guest User
Standard Twin Room
Stayed in Feb 2024
Couples
15 review
3.5/5
Posted on Feb 16, 2024
The male receptionist who greeted us was not particularly friendly; and only when we got to our first floor room did we read about a luggage service. The room was tastefully furnished and clean, and other staff we interacted with were friendly. However the biggest issue is that the walls between rooms are are paper thin so we could hear people next door and doors banging. This woke us up early on both nights we stayed. If you stay - bring ear plugs. There was a lounge with a bar - the bar was permanently closed so there was no where to get a hot or cold drink unless you went to a cafe down the road.
Response from Property: Dear Guest User. Thank you for your feedback. We appreciate your insights and have some lessons to be learned. We apologise for any discomfort caused during your stay. Without your comments we will not improve our product or services. Thank you. Regards
Guest User
Standard King Room
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 2, 2024
Beautiful lobby, small room
Original TextTranslated by Google
Response from Property: Dear Guest User. The Staff and Management appreciate your score of 5/5 - Perfect. We hope the rest of your journey through New Zealand is an enjoyable one. Regards
Travolic
Standard Twin Room
Stayed in Nov 2023
Couples
30 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Impeccable Like
Original TextTranslated by Google
Response from Property: Dear Travolic. Thank you for your feedback. You have scored us 5. We appreciate the rating. Regards
Lily旅行團
Standard Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
房間乾淨舒適,就在冰川健行旅行社對面,非常方便,性價比很高
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Guest User
Standard Twin Room
Stayed in Jul 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jul 15, 2024
挺好的 有煮飯的地方 也有暖氣 很乾凈 附近離超市很近
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Guest User
Stayed in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 6, 2024
A wonderful venue to stay. All the staff on ALL levels were delightful, and very accommodating, even when really busy. Very comfortable. A fabulous part of new zealand and 'a must do' to visit. We had a wonderful weekend. Nice cafes and restaurants including lake Mattheson cafe.