Xiaomi Hotel Reviews
Xiaomi Hotel
No. 8 Zhanqian Heng Road, Guangzhou, ChinaView Hotel Details
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1 night
Xiaomi Hotel Guest Reviews
4.3/5
Very Good
157 Reviews
Verified reviewsLocation4.3
Amenities4.3
Service4.4
Cleanliness4.3
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All Reviews(157)
Positive reviews(149)
Reviews with photos/video(44)
Clean and tidy(21)
Easy to get around(14)
Classy environment(13)
Convenient location(10)
Great value for money(9)
Many dining options(7)
Friendly front desk staff(6)
Close to metro(4)
Negative reviews(8)
FabulousMe
Tatami Double Room
Stayed in Apr 2024
Solo travelers
28 Reviews
Posted on May 3, 2024
Near mtr station, standard room with basic necessities. Front desk can speak English
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Friends
12 Reviews
Outstanding
Posted on Apr 19, 2024
Super room ! And super service from the staff ! The location is also really nice since you’re near a subway station.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
YasirAhmad
Superior Room (2 beds)
Stayed in Nov 2023
Business travelers
15 Reviews
Outstanding
Posted on Nov 4, 2023
The hotel is very good and located in a good location. Located on Just 10-12 min of walk from Guangzhou Railway station. There are many Restaurants of Halal food nearby, just within 10 minutes of walking.
The staff was good and cooperative. The girls at the hotel front desk were very helpful and cooperative.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
L.ImPaCT
Superior Double Room
Stayed in Sep 2023
Business travelers
2 Reviews
Outstanding
Posted on Sep 11, 2023
Very clean and the receptionists are professional and polite
I'll definitely come here next time
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
FELIX AKOUMBOM
Superior Double Room
Stayed in Oct 2023
Business travelers
1 Reviews
Outstanding
Posted on Oct 21, 2023
Nice place for a short *****/stay. Clean rooms and friendly staff. Would recommend
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
1 Reviews
Posted on Apr 22, 2024
Not so bad.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Business travelers
3 Reviews
Posted on Feb 29, 2024
This is what you call rust. It seems like rust is ground into needles. Investing in stocks is like the depth of the sea.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the inconvenience caused to your stay. Hotel linens are cleaned by professional linen cleaning companies. Our hotel front desk is on duty 24 hours a day. If you find any problems with the room during your stay, you can contact the front desk immediately. Our front desk will help guests replace it as soon as possible. If there are problems with the room, our hotel will make corresponding rectifications after receiving feedback from guests and continue to improve the hotel's service facilities. We look forward to your visit again and wish you a happy trip!
Anonymous User
Deluxe Room (2 beds)
Stayed in Jan 2024
Solo travelers
4 Reviews
Posted on Jan 11, 2024
Sanitary conditions: Look at the pictures!
Service: Terrible! The front desk said you can check out without waiting. Haha, your family owns the hotel? Does your boss know that you are speaking so loudly? Who are you showing this to?
If it weren't for the proximity, I really wouldn't have chosen your place! It was so noisy all night! The room is small and the hygiene is poor! The most important thing is that the front desk is terrible!
Leave decisively the next day, everything nearby is better than your home!
Original TextTranslated by Google
Response from Property: Dear guest, our manager immediately went to understand the problem you reported and checked the monitoring. It is indeed the service attitude of our staff that has caused an unpleasant experience for you. We are really sorry. We also immediately organized a meeting, severely criticized the employees on duty at that time, and imposed corresponding punishments to prevent such incidents from happening. However, the linen in the picture is dirty linen that needs to be cleaned, so it is temporarily piled there. Wait for the linen company to come to collect and clean and disinfect them. In the future, we will also optimize and continue to improve the hotel's service facilities. We look forward to your visit again and have a pleasant journey!
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2024
Family
1 Reviews
Outstanding
Posted on Jan 13, 2024
Very good. The hotel front desk service is very friendly. The hotel facilities are new. Very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Other
27 Reviews
Outstanding
Posted on Jan 8, 2024
Xiaomi Crystal Hotel has a good location. There is a bus stop at the door and a subway station nearby. It is convenient to travel and it is also very convenient to eat near the hotel. It has good accommodation conditions. At the same time, the hotel lobby attendant was also very considerate. He upgraded us to a deluxe king room for free and provided attentive and considerate service. It is worth recommending to friends. It will be our first choice hotel next time we come to Guangzhou! Thumbs up to all the hotel staff for their hard work!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
1 Reviews
Posted on Apr 26, 2024
There were big cockroaches in the room, but the waiter was very nice and helped us clean it. The hygiene was average, but the location was good. It was close to the subway station and convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. We have strengthened the hotel's hygiene and pest control measures to ensure that similar problems will not occur again. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
1 Reviews
Posted on Apr 4, 2024
Second stay, overall it's ok, the front desk is very welcoming, but the sheets are torn, the experience is not good, isn't the sanitation cleaned every day? I will stay again in the future, hope it can be improved.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Xiaomi Crystal Hotel for the second time. The guest rooms are cleaned every day. Regarding the problem of damaged linens, because the hotel linens are uniformly handed over to the linen cleaning company for cleaning, disinfection and ironing, the cleaning lady directly took the clean linens for replacement without further inspection. We are sorry to affect your stay experience. We will definitely strengthen employee training to ensure that similar problems do not occur. In addition, during your stay, if you have any questions, you can contact the 24-hour butler service at any time. We will provide you with the following free services: free laundry, free umbrella, free mineral water, free printing, etc. We look forward to you experiencing every service and looking forward to your visit again. I wish you a happy life.
Guest User
Deluxe Double Room
Stayed in Dec 2023
Solo travelers
3 Reviews
Outstanding
Posted on Dec 29, 2023
Very quiet, convenient location, very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Yisuobeila
Deluxe Double Room
Stayed in Mar 2024
Business travelers
20 Reviews
Outstanding
Posted on Mar 24, 2024
Although the hotel room is not very big, it has complete facilities. The toilet is electric and the carpet is very quiet, especially since I am very sensitive to noise. I especially praise the front desk service for being very considerate and having a warm smile.
Original TextTranslated by Google
Anonymous User
Superior Double Room
Stayed in Sep 2023
Other
1 Reviews
Outstanding
Posted on Sep 21, 2023
It's very good. It's very close to Guangzhou South Railway Station. The most important thing is that the night view is very beautiful.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
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