Guest User
August 5, 2023
Arrived 3pm - not much people in the hotel. Cleaning ladies gave us the keys. Room very basic as expected but that's not even the point - just to note hot water not working and it is very basic. We wanted to book volcano tour but owner was not there. Booked through trip advisor. Owner came back 6 pm, and became completely furious we did not book through him. Literally asked us to leave and kicked us out of the room for no reason, on a rainy night, on reason that we did not book through him. Took his word, packed and asked for refund that he did not want to give back. Therefore we stayed , whatsoever. Great experience overall for who love to be treated super badly like an outlaw and can be kicked out for absolutely no reason. Apart from that volcano tour is great.