Guest User
January 26, 2023
The location is excellent, just at the entrance of the Bahá'í Gardens. The design and style of the hotel are also quite good. The breakfast is very rich and delicious. I really want to eat breakfast three times a day~
After the exaggeration, let’s talk about the shortcomings. The overall service has not kept up with its hardware facilities. We speak English, so let’s barely communicate with the front desk. We check in early, and the room is not ready yet, so we put our luggage at the front desk and go out. After shopping around, when we came back later to get the keys and luggage, we actually gave us other people’s luggage. We said that these were not ours. After we got to the room, another waiter brought over the two luggage that were not ours just now. 🤨There is no paper towel in the room, we ordered takeaway without tableware and wanted to borrow tableware from the hotel for a long time but it was not delivered. The service really needs to be improved🤨
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