Hotel Asuka

Hotel Asuka Reviews

Hotel Asuka

341-1, Yumoto, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0311, JapanView Hotel Details
Hotel Asuka
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Hotel Asuka Guest Reviews

4.2/5
Very Good
21 review
Verified reviews
Location4.2
Amenities4.0
Service4.4
Cleanliness4.3
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All reviews(21)
Positive reviews(20)
Reviews with photos/video(11)
Friendly staff(10)
Awesome stay(7)
Relaxing hot springs(6)
Great value for money(6)
Negative reviews(1)
Etsumi
Japanese-Style Room With Bath
Stayed in Jul 2024
Travel with friends
8 review
3.5/5
Posted on Sep 1, 2024
Decent meal and affordable wish to have more meal option, hope they open to accept some small request to celebrate the birthday.
Guest User
10 Tatami Japanese Room
Stayed in Feb 2024
Couples
12 review
3.5/5
Posted on Mar 30, 2024
Facilities are a little bit old. Meals are normal and enough.
Edwin.Li
Single
Stayed in Dec 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Facilities: The facilities are relatively old. Many of the people who stay in the hotel are Japanese elderly people and local families. It can be seen that it is a relatively old hot spring in Hakone Yumoto. Hygiene: The hygiene is very clean and the staff is very timely. Environment: The environment is very quiet. It is located halfway up the mountain, about 15 minutes walk from Hakone Yumoto Station. Service: The service staff is very good. The restaurant staff is very enthusiastic, will say hello and goodbye in Chinese, and actively recommend the location of food. PS: I think the rating of 4.1 is underestimated. If the distance is acceptable, this is a very cost-effective choice. In addition, the buffet breakfast and dinner are very rich, recommended!
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Anonymous User
Japanese-Style Room With Bath
Stayed in Dec 2024
Family
82 review
4.2/5
Very Good
Posted on Jan 25, 2025
The room is relatively large, the facilities are average, but the service attitude is warm. I contacted the hotel and someone came to pick me up at Yumoto Station. Breakfast and dinner are both buffets. There is a cheap store not far from the hotel. I like it.
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Anonymous User
Run Of House
Stayed in Dec 2024
Solo travelers
25 review
3.7/5
Posted on Jan 3, 2025
The hotel will only arrange to pick you up at the station after 3pm. When you arrive at 2:10pm, you are asked to wait or go by yourself. The soundproofing is very poor, and you can hear the conversation next door very clearly. The hot spring is ok, there are indoor and outdoor areas, but there are male guests upstairs outdoors, and you can hear their conversation very clearly. The room facilities are old and the bathroom is very small (you can take a shower in the hot spring area without going back to the room). The most important thing is that they didn't see you off when you left, although it's only a 5-minute drive away. If you have a lot of luggage, be careful. The hotel is on a steep hillside, and it's very inconvenient to pull luggage. It's really speechless that they only pick you up and don't send you off, and the price is not cheap 2K+
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mui b mui
Twin Room With Bath
Stayed in Sep 2024
Couples
35 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The location is remote to walk about 15 minutes to the hotel the rest is acceptable, the environment is comfortable and hygienic and clean the staff are wired The boss has also arranged a shuttle free service
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6/7
sik
Twin Room With Bath
Stayed in Aug 2024
Travel with friends
17 review
3.5/5
Posted on Sep 6, 2024
A historic hot spring hotel with an open-air hot spring. The hot springs are very good, and you have to pay to sleep on the hot stone beds. The hotel's breakfast and dinner are buffet style. The food is fresh and delicious, with many styles and small portions, and is enough for every meal. The lady who manages the restaurant is very nice and proactive in helping. You can come again next time. We stored our luggage and will pick it up in the afternoon. We asked him to take us out of the station and he was willing to help. Thank you so much.
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6/8
Guest User
Twin Room With Bath
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
This is a very Japanese folk hotel, most of the people are Japanese who come for vacation, the front desk is very enthusiastic. If you can speak Japanese, the experience will be better.
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Menfeiyang
Twin Room With Bath
Stayed in Oct 2024
Couples
4 review
4.3/5
Very Good
Posted on Nov 28, 2024
It is about 10-15 minutes walk from Yumoto Station. The hotel is not big but the rooms are large and the facilities are old-fashioned. There is a hot spring bath on the B1F, which can relieve a day's fatigue. The included buffet dinner is worth it!
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Guest User
Standard Twin Room with Bath
Stayed in Apr 2024
Business travelers
117 review
5.0/5
Outstanding
Posted on May 29, 2024
The room is large and well-equipped. The breakfast and dinner buffets have a wide variety of dishes. Dinner includes tuna, sashimi, sushi, tempura, etc. Japanese sake and beer are available freely, and the service is enthusiastic.
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Guest User
10 Tatami Japanese Room
Stayed in Feb 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Apr 2, 2024
It is a traditional Japanese hotel, great onsen! The waiters are very enthusiastic, especially the uncle at the front desk and the lady in the restaurant, who will take the initiative to greet in very limited Chinese, which is quite surprising and happy. The room is a traditional Japanese room, which is quite quiet.
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Guest User
Twin Room With Bath
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 21, 2024
My mother wanted to travel to Hakone, so she found this place. It was good value for money, and breakfast and dinner were provided. Most importantly, the staff were all friendly and there was a hot spring, so it was great. My whole family said they wanted to stay at this place again next time.
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wt
Twin Room
Stayed in Oct 2023
Family
2 review
4.5/5
Great
Posted on Dec 8, 2023
The location is not far from the station. There is a convenience store outside the hotel, which is very convenient. The hotel is a bit old but clean. The water boiler needs to be replaced. It is very convenient to buy outside. There are also vending machines in the hotel. The waiters are very kind and willing to assist. I give it a thumbs up. The water pressure in the bathroom is a bit weak. It is recommended to soak in the hot springs and dry your hair. There are private hot springs and large baths both indoors and outdoors. There is also a bedrock bath (like a hot stone) which is very comfortable. You can have a good rest that night. There is only one private hot spring, and the bedrock bath has 5-6 seats. There are reserved seats for guests to enjoy at a reserved time. No surprise that there are no seats. The breakfast and dinner are very good and comfortable to eat.
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Guest User
King Room
Stayed in Sep 2023
Family
31 review
4.5/5
Great
Posted on Oct 27, 2023
Breakfast and dinner are included, and the food quality and selection are all considered acceptable. There is also a choice of beer, red wine, and Japanese sake x5 for dinner, all you can drink for free. The room was okay, considered hygienic. The decoration is somewhat dilapidated. We can accept that. Includes one hour of hot stone training every day and an open-air bath in a private room for the family. The price/performance ratio is high. If you don't have enough, you can go to the large baths separated for men and women to soak in the hot springs. (Indoor and outdoor)
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6/12
Feitiandamutou
Twin Room
Stayed in Sep 2023
Travel with friends
6 review
4.0/5
Very Good
Posted on Oct 2, 2023
This is a very cost-effective hot spring hotel in Hakone. Includes dinner buffet for two persons and breakfast buffet The food is rich in variety and tastes good Dinner and various drinks However, it is recommended that you arrive at the restaurant on time for dinner I arrived late, so many meals were gone and no more refills were made. There is no body soap or shampoo in the room You can ask for it from the front desk Disposable towels are provided in the room drawer You can take it to the hot spring on the first floor for use. There are also yukata provided in the drawer. Clogs are also provided at the entrance to the lobby on the first floor of the hotel. The service at the front desk is very good We wanted to take a taxi. We used translation software to communicate and called a taxi for us. But being old is also his problem Hallway carpet smells damp Some equipment in the room is old The bathroom is very small My friends and I couldn't turn around inside. Going to the toilet and taking a shower are difficult
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6/7