The Serene House
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou

The Serene House

Opened in 2024
Building 19, Huangniling, Xihu District, Hangzhou, Zhejiang, China, Xihu District, Hangzhou, Zhejiang, China
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We Price Match
hotel overview picture
Last booked 18 hrs ago
4.8/5Excellent·Exceptional Service
Wow se superb beautiful hotel like 👍💜💜💜💜💜
Amenities
Public ParkingFreePriority airport pick-upLibraryTea RoomRestaurantCaféTaxi booking servicePriority airport drop-offStation Pick-Up ServiceMeeting Room
All Amenities
Surroundings
Metro: Huanglong Sports Center
(2.9 km)
Metro: Gudang
(3.5 km)
Airport: Hangzhou Xiaoshan International Airport
(35.5 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Executive Suite
7

Executive Suite

1 King bed
70m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Deluxe Double Room
5

Deluxe Double Room

1 King bed
47m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Courtyard Queen Room
4

Courtyard Queen Room

1 King bed
55m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Detached Guest Room (Suxin)
6

Detached Guest Room (Suxin)

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
141m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Special Room
5

Special Room

1 King bed
34m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Multi-level Family Room
5

Multi-level Family Room

2 King bed
94m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Courtyard Suite
6

Courtyard Suite

1 King bed
71m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Deluxe Room (2 beds)
4

Deluxe Room (2 beds)

2 Single bed
47m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Superior Double Room
4

Superior Double Room

1 King bed
38m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Courtyard Twin Room
4

Courtyard Twin Room

2 Single bed
55m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Guest Reviews

4.8/5
Excellent
158 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.7
  • Location4.8
  • Service4.9
Average for similar properties in Hangzhou
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 17, 2024
對旅遊來説位置非常好,靠近茅家埠。酒店床品舒服,特別點贊“西洋”管家,冬日暖陽般的貼心服務。
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W‍L‍ ‍G‍L
December 17, 2024
新酒店,服務很好,有管家,房間乾淨舒適,古香古色,朋友表示下次來杭州也住這裏,地理位置太好了,值得推薦
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G‍a‍i‍s‍h‍i‍t‍i‍a‍n‍l‍u‍n
December 16, 2024
非常滿意的一次入住體驗,酒店位於西湖景區附近,開車去靈隱寺5分鐘左右,去西湖景區應該也就10來分鐘。鬧中取靜,像是一個別墅社區改造而成,值得一提的是,管家給我們免費升級了房型,入住前和管家説了恰逢太太生日,他們也給房間做了很温馨的佈置,並提供了小蛋糕,非常感激。也正因為愉快的感受,原本一天的行程額外又續住了一天,入住會提供一頓正餐,可以選擇午飯或者晚飯,本以為入住兩天的話會是一樣的菜品,但管家很貼心的在第二天換了新菜。唯一美中不足的就是停車,感覺車位有點緊張,而且恰逢雨天,停車場還是泥路,一進一出會把泥帶進車裡,沒有充電樁,但旁邊一個度假村有小鵬充電樁,也還算方便。總的來説很滿意,這樣的地段相比較於附近的民宿會好很多,對標之前入住過的九里雲松也會更有一些性價比,每年都會來杭州幾次,如果要去還願的話,應該這裡會是首選。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 14, 2024
房間蠻大的,挺安靜,還有居住在的居民,一些改成了酒店房,好在人不多,早餐品種不多,但蠻精緻,有點行政感覺。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 13, 2024
The price-performance ratio is very high, the service is very considerate, you can walk to the Lingyin Temple area on Longjing Road. The environment is very elegant and quiet. I will come again next time, and there is a tea garden at the door next spring. The rooms are very thoughtful and clean. The breakfast and dinner provided are very clean, sanitary and taste good. I highly recommend it.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 7, 2024
This stay at Yinhu Yunshe really made me feel what it means to be at home. From the moment I stepped into the hotel, I was deeply attracted by the meticulous service and elegant environment here. Butler service: The butler service here is impeccable! Every butler is smiling, warm and thoughtful. Whether it is the consultation before check-in or the various needs after check-in, they can respond quickly and handle them properly. Whether it is Xiaofeng, the butler who checked in, or Shanshan and Xiaojie, the butlers who assisted with the luggage after check-out, they showed their attentiveness everywhere. Room: The design of the room is modern and warm, and every part reveals the hotel's ultimate pursuit of quality. The bed is soft and comfortable, which makes me sleep well all night; the bathroom is clean and tidy, with complete facilities, and even the shampoo and shower gel exude a faint fragrance, which makes people feel happy. What surprised me most is that the sound insulation of the room is very good, even if it is noisy outside, the room can maintain a quiet. Environment: The overall environment of the hotel is impeccable. The lobby is spacious and bright, with elegant decoration, and people can feel the strong artistic atmosphere as soon as they enter the door. The greenery around the hotel is also very good, with green trees and shade, making people feel like they are in a quiet garden. Whether it is a walk or a leisure, this is an excellent choice. In short, whether it is the butler service, the room or the environment, it exceeded my expectations. If I have the opportunity to come to Hangzhou again, I will definitely choose it again!
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 7, 2024
Hangzhou Yinhu Yunshe Hotel has a good environment and a very advantageous geographical location in the core area of ​​West Lake. The housekeeping team is very enthusiastic. The housekeepers Xiaojie and Shanshan provide considerate and efficient services, and put themselves in the shoes of the guests. It was a very satisfying stay! Staying in this hotel made me feel the warmth of home, with comfortable beds, considerate supplies, and meticulous service. It is an ideal place to stay for business trips and travel.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 6, 2024
I came to Hangzhou for a trip and accidentally saw this hotel. Before I checked in, the housekeeper Xiao Li called me to ask about my itinerary and added WeChat to send me the hotel location. The check-in procedure was also very quick. Xiaochun at the front desk also served us welcome tea. The hotel environment is beautiful. The housekeeper sent us to the room, and the room was upgraded for free. There were also welcome fruits. When I checked out, I received a gift of 18 seeds from Miss Yuanyuan. It is a very warm hotel. I will choose here next time I come to Hangzhou👍
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 6, 2024
This hotel really surprised me! The housekeeper Chunchun contacted us in advance and reserved a table for us in the restaurant. You can go to the restaurant directly after checking in. From the moment you step into the lobby, you can feel its high quality and professional service. The room is spacious and bright, the bed is super comfortable, and the facilities are complete. Yuanyuan at the front desk is warm and polite, and always meets my needs at the first time. The accommodation experience here is excellent, highly recommended!
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Services & Amenities

Meeting Room
Restaurant
四时记
Style: A la carte
Cuisine: Chinese, Local
Open for: Breakfast, Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 07:30-20:30
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Activities
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for cots are not included in the total price. For details, please contact the hotel.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Adult
Buffet:CNY 258.00 (approx. CAD 51.02) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. CAD 98.87) per room.
Deposit Payment Methodscash, credit card, debit card, third-party payment service
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

Does The Serene House have breakfast?

Yes, The Serene House have the high-rated breakfast including: Western, Chinese.

What times are The Serene House check-in and check-out?

The Serene House check-in time is 14:00 and the check-out time is 12:00.

What are amenities in The Serene House?

The Serene House amenities including Parking, Restaurant, Airport Pick-up Service.

What is The Serene House cancellation policy?

The cancellation policy for The Serene House varies depending on the type of room and booking conditions.

How much does it cost to stay at The Serene House?

Prices at The Serene House change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from The Serene House?

The closest airport is Hangzhou Xiaoshan International Airport, and it is about 1 hour 5 mins from hotel by car (35.5 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at The Serene House?

Yes, The Serene House offers on-site dining with Chinese, Local dishes, all prepared with carefully selected, high-quality ingredients.

What are The Serene House nearby landmarks?

The Serene House locates at the center of Hangzhou. The nearby landmarks include Shuangfeng Chayun Scenic Resort, and it is 360m from your search (straight-line distance).

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport36.25KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station14.11KM
Nearest Metro StationHuanglong Sports Center
Distance to Metro Station3.31KM
Average Price FromCAD615
Hotel Star Rating5