Holiday Inn Express Hangzhou Binjiang Reviews

We have problem with the shower room where it's flooded and drain pipe is not working. They change the room for us to another floor. Over all look good and Good service !

Not luxury but good enough

Clean n tidy

It was ok

very clean and nice

Bad! Very bad! So bad that I was speechless! Over 600 per night, the room was so small that I thought I was staying in a guesthouse; There was a sofa in the room, which was very hard. I don't understand the necessity of such an uncomfortable thing; The floor tiles in the bathroom, if you step on them, you can spray water; But the above are not big problems The hygiene is the thing I can't complain about the most. The quilt is prickly. After covering it for about an hour, the place where my arms and calves touched the quilt began to itch. Later, I gave up covering the quilt. When I got up in the morning, there were large areas of redness and swelling on my arms (it is too difficult to take photos of redness and swelling with the beauty effect of the current camera). I went back to see a doctor, and the doctor said that it was caused by touching unclean things or reptiles such as poisonous insects; The only comforting thing is that the service attitude of the front desk is not bad.

Booked a deluxe king-size room with river view. The room given by the front desk is Room 2101. First of all, the room type is very different from the pictures on Ctrip. The room is L-shaped and the bathroom has no dry and wet separation. It is similar to the length of the chaise longue (the photo is basically flush with the bed, and the actual size is more than half smaller). The bay window has also been replaced by floor-to-ceiling glass, facing the office building, and there is no river view at all; when communicating with the hotel, the front office manager admitted that the river view can only be seen on the 28th floor, and it is basically not visible downstairs! The front office manager said that the room type was selected by Ctrip for the sake of beauty. There is indeed a discrepancy between the photo and the actual room, and they will urge Ctrip to adjust it as soon as possible! The deluxe king-size room is actually not as good as the standard king-size room. The price is about 140 yuan more expensive. When taking a shower, I found that the bathroom water leaked directly out of the shower room. After contacting the front desk, an uncle came up without tools and went directly into the bathroom wearing work shoes. After discovering the problem, he walked out of the room with wet shoes and left a long trail of footprints. After a while, he took a plastic comb as a tool to deal with it. After dealing with it, he left a long trail of footprints again. Finally, I learned that this person was a security guard and the maintenance worker had gone off work. He came to help. Later, I entered the bathroom again and found that there was also a problem with the bathroom floor. When I stepped on it, water would come out from the middle of all the floor tiles. I contacted the front desk again and the reply was that the front office manager had gone off work. This afternoon, a lady who claimed to be the front office manager called me and told me: 1. They have urged Ctrip to complete the replacement of the photos on Ctrip. 2. The water leakage problem has also been solved. 3. There is no problem with the room type and the room given. 4. The room can see the Qiantang River. You must say that you can see the river view that you can't see! The room type is seriously inconsistent with the actual situation, and they are arguing about the problem of Ctrip photos! There is no problem with the entire bathroom floor! They just said that the floor drain problem has been solved! As a chain hotel under the InterContinental Hotel brand, I think it is commercial fraud to deceive customers in this way! It seriously damages the rights of consumers!

The room was nice, but when I used the toilet, I found blood stains on the toilet seat that had not been wiped clean. Unfortunately, I was using disinfectant wipes to wipe around and didn't take a photo. The staff was very nice. The air conditioning in the room was not very cold, but it was enough. There are many restaurants downstairs and it is very close to the subway station, which is very convenient.

It was my first time to go to Hangzhou to watch Andy Lau's concert. The hotel is in a great location, right next to the Olympic Sports Center. It is very convenient to go there in two stops. There are also many delicious foods near the hotel.

This is the worst hotel of the same level I have ever stayed in. The negative reviews online are all true. I booked an upgraded room type but was not upgraded. I was given two small rooms at the innermost of the top floor. The air conditioner automatically shut down five times in one night. It was so hot that I woke up in the middle of the night. The front desk made a mistake in checking in and waited for half an hour. When I checked out, they called to ask why I hadn't checked out yet. Apart from being close to the subway entrance, there is nothing good about it.

The room was very clean and comfortable, the view was great, and the facilities were relatively new. The service was also great, and there was a robot delivery. Thanks to Winter at the front desk for helping us change the room with a river view for our baby. The breakfast was good and the service was very considerate

Hangzhou Road is very wide and the traffic design is thoughtful. The hotel is in a good location, there are charging stations downstairs, and the service attitude is also in place. I will come again next time. The breakfast is a little simple, there is no wonton, I hope it can be added.

Convenient transportation and parking are very convenient. Have a nutritious breakfast in the morning and start a good day. Invoicing is very convenient!

The room is well equipped and clean. The basic needs of food, clothing, housing and transportation can be met near the hotel. It is very safe. Takeaways are delivered to the door of the room by robots. It is recommended.