Hangzhou Citynest Miusic B&B(West Lake Branch) Reviews

City nest has everything I could want, a lovely room, a comfortable bed, hot water, plenty of eating places, my favourit almost next door, help from the owner and on the best side of West Lake. From here you can walk to both Su and Bei causeway and get a metro to the Grand canal for a lovely ferry ride.

All the amenities were provided. You can hire e-bike or bicycle here. The host goes extra miles to help.

The place was excellent, comfortable, silent, clean, pleasant, and charming. The vibe of a cozy nest. Our tatami room was a rare find. The lady at the front desk was so helpful and friendly, and another young man showed excellent, social, and pleasant service. Everything went great for us: location, environment, cleanliness, service. It's a fantastic place. Will stay again and recommend it to my friends.

This was a great find in Hangzhou. We really enjoyed the hostess and her family and would return again for that reason. Her English was also very good. The coffee is very nice for 8rmb! I’ve read other reviews about WiFi and it does require a local Chinese number to connect. The cleanliness was a little lacking. I was traveling with a toddler who is often on the floor. I wish the floor had been cleaner in the room and bathroom. I was able to laundry on site and there was a dryer available (20 rmb total). Overall, great stay and will hopefully return again.

Just good… the owner helps in everything… very good place…

The manager was very helpful, changing our room to a better one at the same price, renting bikes for us at a very fair rate, and providing us accurate advice. Free instant coffee was available as well as water and milk and bread. Our first room was a loft, and it was fine; our second room had a balcony and was excellent. Highly recommended. Excellent location, excellent rooms, and excellent service.

I was expecting better room, it could be finer for that price, smell of damp was disturbing. The lady at the front desk was nice and helpful, she could speak English

Beautiful little place next to West lake and the hills. Very clean and tidy room. Comfy bed and a good price. Staff were welcoming. Would stay again

Really enjoyed the tatami room here, very cosy. Just had a few issues with the toilet flushing. However, this is a really good base if you are coming to HZ to explore the lake and tea fields. The area of the hotel is very elegent modern buildings fused with traditional characteristics and you can find some delicious restaurants nearby.

The location is great, very close to West Lake, the room is very clean, and needles, thread and makeup remover and other commonly used travel items are provided. There is also a Hanfu display in the store, haha. The store owner also explained a lot of travel strategies to me. During the break, I can chat with friends from different places in the lobby. There are also many toys, enough for children to entertain themselves, which is pretty good!

A very good B&B, moderately priced, clean rooms, not far from attractions, the proprietress is also very nice and can speak English! , relatively good value for money

The host of the inn was very kind and provided free water and snacks. The location is also very good, but the bathroom is a bit too small.

The boss's service is good! But the tatami room is too small! The lighting is not very good!

The boss is nice, warm and thoughtful, and the surrounding environment is beautiful