Hanoi Daewoo Hotel

Hanoi Daewoo Hotel Reviews

Hanoi Daewoo Hotel

360 P. Kim Mã, Ngọc Khánh, Quan Ba Dinh, Hanoi, VietnamView Hotel Details
Hanoi Daewoo Hotel
Hanoi Daewoo HotelHanoi Daewoo HotelHanoi Daewoo Hotel
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Hanoi Daewoo Hotel Guest Reviews

4.5/5
Great
341 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(341)
Positive reviews(332)
Reviews with photos/video(85)
Delicious breakfast(37)
Great value for money(21)
Great swimming pool(19)
Convenient for shopping(19)
Easy to get around(12)
Large rooms(10)
Perfect for business trips(6)
Located downtown(6)
Negative reviews(9)
Guest User
Deluxe King Room
Stayed in Feb 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Spacious room, nice big bed. Great reception service and local food recommendation. Very good experience
Response from Property: Dear Mr /Mrs Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable especially in our spacious and nice big room, great reception service and convinient location...We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
Cheung S C
Deluxe Double or Twin Room
Stayed in Jul 2024
Business travelers
30 review
4.7/5
Amazing
Posted on Aug 5, 2024
Just opposite to the Lotte Hotel. Price is way better that Lotte. We enjoyed staying there than Lotte.
CHIN SENG
Deluxe King Room
Stayed in Jul 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Its classic elegance and legendary hospitality create a truly exceptional stay. The spacious rooms and indulgent spa ensure a relaxing and comfortable stay. The picturesque gardens with the largest swimming pool in the city offer a welcome respite in the heart of Hanoi. Its location next to Thu Le Lake is perfect for exploring the city's major sights. Highly recommended
Runmysilkroad
Deluxe King Room
Stayed in Aug 2024
Business travelers
12 review
4.5/5
Great
Posted on Aug 19, 2024
Very good convenient stay. Friendly staff, clean all the way and quite with nice pool
Harry
Club Room - Non-Smoking
Stayed in May 2024
Couples
3 review
1.7/5
Posted on Jun 10, 2024
This would have to be one of the worst hotels we have ever been to. From the minute we tried to cancel our booking (for a very personal reason) and get our money back, which the Hotel disallowed, we should have seen the warning signs. Check in was terrible, they would not co-operate with anything we requested. We stayed in a clubroom which was outdated, smelly and warm. The Air-Conditioning was poor. The Club lounge itself was probably the worst we have ever been to, limited drinks and food, which was never topped up and of poor quality. They watched everything you touched when in the lounge, like they did not trust anyone. The staff were very unhelpful and very hard to communicate with. Luckily, we only were there for one night..... which was one too much.
Response from Property: Dear Mr Harry,First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Hanoi Daewoo Hotel, and we do apologize for the inconveniences that you have experienced.I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Hanoi Daewoo Hotel.Yours sincerely,- The Hotel Management -
Hang Nguyen 2501
Deluxe Twin Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Very good hotel. Nice staff and food; facilities
Mi Thein Yin
Deluxe Double or Twin Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 20, 2024
All staffs are so concerned and helpful Breakfast is excellent taste Especially Mr Harry was excellent staffs He arranged the city tour and Ha long bay cruise trip was excellent and enjoyable . He make sure that we are being taking care off And safe back to hotel . … such a concern staff , well done !!
Response from Property: Dear Mr Thein Yin,Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
Anonymous User
Grand Deluxe King Room
Stayed in Jun 2024
Business travelers
25 review
4.0/5
Very Good
Posted on Aug 8, 2024
Cleanliness, front staff friendly, comfortable bed
Response from Property: Dear Mr /Mrs …Thank you for giving us a perfect rating on Trip.com website We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, especially in our nice and clean room, comforatble bed, friendly and professional staff....We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
(ARON)
Deluxe Double or Twin Room
Stayed in Apr 2024
Business travelers
6 review
3.7/5
Posted on Apr 17, 2024
It is okay for business trip and nearly the Lotte department.
Response from Property: Dear Mr Aron,Thank you for giving us a good rating on Trip.com website]. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel especially very convinient location, suistable with all business guestsWe look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
Guest User
Deluxe Double or Twin Room
Stayed in Nov 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 10, 2023
Excellent reception and concierge. My last day is morning flight at 7am. My taxi is delayed and he helped me to confirm friendly. It's friendly and great service hotel. Highly recommended to stay while in Hanoi.
Response from Property: Dear Mr /Mrs/Ms Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
Gio
Deluxe King Room
Stayed in Apr 2023
Business travelers
6 review
2.7/5
Posted on Apr 24, 2023
The room was very noisy, because the windows overlooked the road junction. It is impossible to sleep without earplugs. Also, the view from the window is not pretty, the road and strange constructions. The room also was a bit smelly. The charging sockets are located in a hard-to-reach place between the table and the cabinet, at first it was difficult to find, then it was difficult to use. At 6 a.m., a maid came into my room and turned on the light, because she thought that the room was empty and she could rest here. The staff apologized, but sleep was disrupted and the day was ruined. Next time I will prefer another hotel. Not recommended
XU
Deluxe King Room
Stayed in Jan 2024
Business travelers
11 review
3.5/5
Posted on Jan 28, 2024
Old hotel. If you have business nearby, you will stay here.
Response from Property: Dear…., Thank you for taking your precious time to share with us this feedback. We are happy to know that you have enjoyed your stay at Hanoi Daewoo Hotel, especially in our nice view room, friendly and professional staff ….. We would like to share with you that we are making great efforts for a long-term renovation plan to offer our guests most pleasant moments during their stay. We look forward to welcoming you again in the near future. Yours sincerely,- The Hotel Management -
Egor
Deluxe King Room
Stayed in Jan 2023
Solo travelers
7 review
4.2/5
Very Good
Posted on Jan 17, 2023
I extended my stay at this hotel, so it’s my second review, and i have nothing to add. It’s a good place to stay.
Guest User
Deluxe Double or Twin Room
Stayed in Mar 2024
Business travelers
1 review
4.5/5
Great
Posted on Mar 6, 2024
Less food selection/choice for breakfast
Response from Property: Dear Mr /Mrs..…Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
Bhumeet
Deluxe King Room
Stayed in Jun 2023
Family
22 review
4.0/5
Very Good
Posted on Jun 17, 2023
Its good hotel in Hanoi. A bit old hotel. Rooms category for first 3 is same room. We have an issue with one room that they hv solve instantly. Location is good.
Response from Property: Dear Mr/Mrs ., Thank you for taking your precious time to share with us this feedback. We are happy to know that you have enjoyed your stay at Hanoi Daewoo Hotel, especially Iin our convinient location, firiendly and professional staff ….. We would like to share with you that we are making great efforts for a long-term renovation plan to offer our guests most pleasant moments during their stay. We look forward to welcoming you again in the near future. Yours sincerely,- The Hotel Management