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5 star

Hersonissos Palace
3.9/551 Reviews

Hersonissos Palace

Limenas Chersonisou|0.56km from Aquaworld Aquarium & Reptile Rescue Centre
Me and my partner stayed here for 7 nights through jet 2 and to put it simply, there is no way this is a 4/5 star hotel. I feel as though there are only selective photos available of this hotel on the jet 2 website/ hotel website as the rooms are lovely and modern however everything else is extremely out dated and not how it is made to look like. We encountered our very first problem when we arrived at the hotel to check in at around 2am. We were obviously very tired from 12 hours of travelling and we approach the reception with the 2 other couples who have arrived. The receptionist proceeds to advise us we need to email the hotel our confirmation bookings as proof that we are staying here, this is also being done in couples one by one and we were being told to sit down and relax. At 2am. The first couple couldn’t even get onto the hotel wifi to send the email over, they were having troubles for well over 10 minutes when I went over to the desk and asked if I could just do it myself now instead of waiting around. Eventually, they received my email and I then had to stand there and fill in a form with all of mine and my partners details on, why do they not have this information available themselves? Then we had to pay the €70 hotel tax, we were fully aware of this however I think it should definitely be outlined on the website(s) as one of the other couples had no idea it was a thing and neither of the other couples had cash available to pay it. Next up is the food, I am not too much of a fussy eater however the same food is made every day and there isn’t a wide range of variety on offer. Someone who is a picky eater would definitely struggle if they were here. We paid to be all inclusive but ended up going out to eat most nights as it just wasn’t an enjoyable experience. Onto the outside pool area, we went down to the outside pool with the bar area a few times and there was always a surplus amount of bugs and ants all over the floors. I came to realise that this was from the drinks that had been dropped over the floors and the floors hadn’t been cleaned so there was just ants and spiders absolutely everywhere, all over the sun loungers, floors, and climbing into my belongings. Although I have overall been really disappointed with my stay, I was very pleased with the cleaners, they did such a fantastic job of making the room absolutely spotless every time they went in and that definitely made me feel better. However, every morning we were woken up by loud families shouting along the corridors, slamming doors and generally just being very noisy. I am not the type of person to be bothered by this but the walls must be so thin that you can hear absolutely everything along the corridors so it would wake us up every morning. Finally, we are flying quite late on the way home (12:30am) but our checkout is at 12pm. Once we checkout, we can no longer use the all inclusive facilities so essentially we will need to walk around Crete with our suitcases for ar
Creta Maris Resort
4.5/584 Reviews

Creta Maris Resort

Limenas Chersonisou|0.81km from Aquaworld Aquarium & Reptile Rescue Centre
We went from 28 May to 4 June. We arrived just before midnight and so were advised to go straight for something to eat and then we were shown to our rooms. Good points - the resort is spotless, I think I saw two items of litter the whole holiday. The food at the buffet was the best of any all inclusive hotel I have been to. Being able to eat at the a la carte restaurants was also a treat. We managed to eat at them all and our favourites were Mademi and Pithos. You can only book one day in advance so top tip is to download the app and at 7.30am bookings for the restaurants open for the following day. This way we got to try all of the restaurants and the food at them all was very impressive and beautifully presented. We weren’t a fan of the main pool which was very busy, Sun loungers were saved early on. But if you explore you will find a pool that suits you. We loved the Pithos Pool, there were always sun loungers available and at times we had the pool to ourselves. Other pools also had loungers available throughout the day. We also weren’t a fan of the beach which is more pebbles than sand and packed with sun loungers but we loved the spot by the sea next to the Medemi restaurant. We always managed to grab a sun lounger and the view of the sea was much prettier here. Great spot for snorkelling. The gyros bar by the main pool is worth a visit for chicken or pork in a pitta wrap with salad and fries. There is also a smoothie/juice bar and ice cream bar next door. The outdoor cinema was also great although we got bitten a lot by mosquitoes so wear protection. The tv in the room had Netflix and YouTube which was great for the day of bad weather we had during our stay. We did struggle to find shelter during a thunderstorm because the bar area was busy but in the original reception area opposite the Estia restaurant we discovered another indoor bar area with lots of seating. The entertainment is less visible than other resorts but I suspect it is just because the resort is so big. They are based by the pool near the water slides. We watched the circus show one evening and the Disney show, both were very good. The staff are all very friendly and clearly take pride in the resort. On one evening my daughter left her bag in a restaurant and as soon as we realised we went to reception and were very impressed that it had already been handed in. We also left a tv fire stick in our room. My husband emailed the hotel to ask for it to just be removed and destroyed. The hotel replied within a few hours to say they had retrieved the device and had posted it back to us. Assuming it arrives back we are very impressed by this level of service. Few ******s if we are being picky… We booked sea view rooms but were on the side of the hotel so had to stand at the edge of the balcony and turn our heads to see a little bit of sea, which was a little disappointing. We were only ever offered one drink with the buffet meals and even with the a la carte book
Akasha Beach Hotel & Spa
4.4/575 Reviews

Akasha Beach Hotel & Spa

Limenas Chersonisou|0.96km from Aquaworld Aquarium & Reptile Rescue Centre
I will try and keep this review to the point. Arrived for a 7 day stay at this hotel. Hotel looks amazing from everywhere. Booked a dazzling sea view room and when we arrived I realised it was not a dazzling sea view room and was more what other hotels would refer to as a partial sea view room - showing slight sea view from a corner. I raised it with staff who advised it was sea view but could look at it tomorrow which given the time I agreed to. I also raised it with my travel company. The following morning in the afternoon I was shown another room which wasn’t a proper sea view either. Given that I paid a considerable amount more for a sea view I wasn’t happy with the room provided. I showed the guy in reception the photo of the room I chose when booking and he told me that it “was just marketing” to which I responded it’s false advertising - he then walked off and left us. Later in the day we had a call from guest relations to ask how our first night had been etc which was nice and I explained the night had been ok but room wasn’t good. The lady told me I was in a urban city room not a dazzling sea view which I had chosen and paid more for. I later received a call from my travel company who advised that another room would be shown. Guest manager maria advised she wasn’t sure why we had been told it was city urban view but the new room was front facing sea view - we eventually moved on day 2 and there was no reimbur*****t for the days we were in the incorrect room. The new room was good but just a shame that it took so long to resolve as nobody wants a bad start to their holiday. My second critique of this hotel is front reception staff - mainly the men. Their attitude is poor and any questions appear to be a chore for them. When we arrived I asked about late checkout as our flight wasn’t until 11.55pm. I was told to request it a day before which I did. I was then told to come at 9pm and I explained I had dinner reservations but would come later In the night. I already knew there was an additional charge to keep the room which I was happy to pay. I was then told the hotel was fully booked and late checkout was not available now but we would have access to facilities. This again left a sour note to the holiday as it meant we had to rush and pack and then didn’t have comforts of using bathroom or resting etc. I also checked the hotel website and *********** which showed the hotel did have room availability so the guy on reception was being dishonest. I did challenge him On this but he didn’t appear to care and said if I wanted to book another room I could but it wouldn’t be ready until 3pm the next day. I could write so much more about this experience but overall it really ruined the day and final day of holiday. What was meant to be a relaxing day ended up being stressful as we had to be out the room by 11 and then had nowhere to really rest. Now onto the positives because there are some. Sun beds / beach etc is accessible and you can get a be
Esperides Resort Crete, the Authentic Experience
4.5/560 Reviews

Esperides Resort Crete, the Authentic Experience

Hersonissos|1.33km from Aquaworld Aquarium & Reptile Rescue Centre
Located in Hersonissos, Esperides Resort Crete, The Authentic Experience is in the mountains, within a 5-minute drive of Star Beach Water Park and Aquaworld Aquarium. This luxury hotel is 1.2 mi (2 km) from Lychnostatis and 3.1 mi (4.9 km) from Acqua Plus Water Park.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a spa tub, a sauna, and a fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a communal living room. The complimentary beach shuttle makes getting to the surf and sand a breeze.Grab a bite at MAIN RESTAURANT 'NATURA', one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the swim-up bar, or one of 2 poolside bars.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 106 air-conditioned rooms featuring heated floors and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.

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Top rated hotels in Hersonissos

Searching for hotels near Aquaworld Aquarium & Reptile Rescue Centre? Compare room rates and reviews to find your ideal stay.
Acropolis Apartments
4.1/528 Reviews
We spent 2 nights at the Acropolis Apartment (25-27 August), but with the sign of then we would have been longer! The apartment is fantastic in everything, from location, to services, to staff! The location is excellent: right in front of the apartment there is a road with dress shops, a bar-restaurant, and a supermarket right next to (it is almost right under the apartment, but care about the prices, because they are a little short.. It is not good to buy food there, but to eat in the restaurants outside!). A shorter walk from the main road is reached immediately near a supermarket, a pharmacy and two stops for the KTEL bus: one to Heraklion, (which stops at both the airport and the center of Heraklion); and one that goes east of Crete (then Stalida, Malia, Agios Nikolaos, etc.) In 5 minutes walk you can also reach the sea-front road, and walking 2 minutes you can access directly to the beach! The room and services offered are really exceptional for the price paid! Our room was equipped with 2 comfortable and modern beds, spacious desk, a popup, a large mirror, a window door that allowed access to a large balcony with a table and 2 seats. The bathroom was equipped with a bathroom with a tent (I found the bathroom more comfortable than the douches with tent located in other facilities in Crete, because with their showers you risk flooding the floor). The staff does not put the soap at the disposal, so you need to arrange to take it. The kitchen room is large, with a single bed, a sofa, a table with 4 seats, a small refrigerator, a TV, and also here a window door opening on the balcony. There are pads, glasses, dishes, toasts, but there is a swamp and detergent for cleaning the stoves. The rooms are free of charge and I think you have to pay about €3-4 per device every night to have private wifi. Also the air conditioning is NOT free, but you have to pay a price of €7 per night. The apartment is equipped with large pool (with beds around), accessible from 9:00 to 18:00 The apartment has common rooms near the reception, on the ground floor and offers a bar-restaurant service at very good prices! In general, the stay exceeded our expectations much:) We were really very happy!

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