Hotels Near Fortune Plaza Arcade in Hong Kong

Hotel was really nice except for the bedsheets that has stains on one of the beds but housekeeping changed it immediately. We were surprised with the upgrade with ocean view, really appreciate the front desk personnel. Great customer service as well. Will stay here again.

Spacious and accommodating service staffs. Nice place for children because it has game room and playground.

One of the best hotel in Hong Kong. The view in room is astonishing and perfect where I can see clearly the Victoria harbor daytime and nighttime, especially at night.

It was a great experience overall. We reached the hotel at around 2 PM, but they couldn't check us in due to the Microsoft outage. There was a lot of confusion among other visitors, and the lobby was packed with people waiting for the check-in to start. I appreciate the front desk associate Abegail keeping her calm and composed smile, asking if we had lunch and, if not, to come back after lunch for check-in. The place was right next to the Nathan Road exit of East Tsim Sha Tsui MTR. That means it is next to Chungking Mansion for all things Indian. So we went to a restaurant inside Chungking Mansion, and by the time we got back, there was a long queue for check-in. Although the line was long, the front office staff quickly processed the check-ins. Mine just took 3 mins by the same front desk staff - Abegail. She also mentioned that I was getting an upgrade because all the Premium rooms with two double bed options were already occupied. We went to the room and it was awesome! The room was clean, and the pillows were named ”firm” and ”soft” so we could choose which to use. The room had an air purifier. Then, we opened the curtain to a scene showing Hong Kong's reality. While as a tourist, we are usually only privy to the better scenery of the place, we were looking at how cramped the living conditions were in Hong Kong. But to the left of our window was a bell tower and a garden; behind that was the Victoria Harbor *****. The best part of the hotel is the location and proximity to MTR, which allows you to visit all the places.

1. Room: excellent facility with warm/welcoming staff, helped change room as the side panel got some issues (highlight: perfect mandarin/english, professional service to all guests no matter where she/he is from). 2. Service: room service was excellent. However, the spa staff was in the rush (we could obviously tell that she is running out of time, no pleasant farewell. The spa mean to be a luxurious experience while I feel there is much to improve in terms of presentation). 3. Restaurant: we had lunch at 8th floor restaurant twice, excellent food, outstanding staff and sophisticated service, sparked the stay.

Nice hotel in a little more remote location on the islands but the hotel had everything you needed and it was easy to access the needed items. The room was large with a balcony. I was given an upgrade and so the room was much larger than I expected.

Overall we had a good time. Unfortunately there were no surprises (ie. unexpected fun or magical moments, services), but we did have a decent time. Hotel staffs never greeted us so it was bit unexpected in that front, because they will only respond when we greet them, so we did feel bit isolated. Positives: Pools are open for long time, breakfast buffet quality is so good (but way too pricy, considering kids does not eat much), room is spacious, shuttle bus frequency is very convenient, hotel is really creatively constructed (both external/internally). Areas of developments: Could be better if Staffs could greet guests (even the front desk staffs were unfriendly), Breakfast buffet’s cost performance needs to improve -＞ considering the super high price it should not limit the breakfast time to only one hour as guest loses time to greet character as well, also on top of high price it charges 10% service tax, and character photo costs H$168 per photo when the photo quality was bit blurry…., it would be great if breakfast buffet price could lower (especially for kids who does not eat much) or stretch the 1 hour limit to 90 min. Another area of development could be, the scope of hotel merchandise coupon… -＞ seems like there is unexplainable scope of which product they can allow/disallow $10 off coupon. We wanted to buy two products of which one of them the staff explained we cannot apply the coupon, and the staff’s explanation was “because this is popular”… when I asked how would we even know which is popular and which is not, and the next explanation was “oh it is because Lina Bell is popular”. It was very awkward explanation and scope, but I suppose it was Explorer’s Lodge Hotel style… Overall, we enjoyed HK Disney land so we will definitely come back, but unless above AOD are changed/improved, we will not consider staying with Explorer’s Lodge.

Nice hotel, artistic design and layout. Closer to metro station 5-10mins. The size of the room is enough for my family. They regularly clean the room which is nice. They provided toiletries but sometimes were inconsistent. For 4pax booked, sometimes they provided 2 sets of toothbrush/slippers. Other days they provided 4. No problem though, you can always ask the receptionist but it would be better if consistent. However, one of the reasons I chose this hotel are the amenities posted. Children playground-maybe I overlooked it or haven't read that you need to pay for 200 hkd per hour. So it is not free. Swimming pool- you need to book in order to use and limit it for 1.5hrs only. I am not sure if it comes with a fee, better check it first. No free drinking water provided. Charger outlet/adapter- you need to buy or bring one Using their power source- it takes ages to charge. Tried the breakfast, just okay for 77/pax Overall, a good stay but would prefer another hotel with the same rate next time.

I travel through Hong Kong about four times a year ~January, February, June and August. I used to stay at the Regal at the airport for years but 2021, after COVID, when the Regala Skycity opened I've only stayed there. Service is great, buffet is sumptuous, and the bed is just right for me. They had a new feature when i checked in last month (August, 2024) ~ water thermos that can be filled from the passageway. It's so much better than plastic bottles. And the water was nice and cooling. Highly recommended!

You don't even need to get out of the airport to enter the hotel which is very nice since you remain in buildings with AC. 😁 I really liked the calm and relaxing atmosphere when entering the hall, though it was already around 9/10PM so there weren't much people around. I only stayed one night since I had an early flight the next morning and I didn't try any restaurants but there were a few choices and some of them close only around midnight. The proximity with the airport is perfect when you have to check out like me around 4AM, you can sleep a bit longer.