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The location of the hotel is very good. There is a free parking lot. The family stayed in a triple room. The overall feeling is very suitable. I will continue to book this hotel next time. grateful

Porto has always been rated highly so was a little concerned that the Novotel was on the other side of the Douro River. Quickly dismissed on arrival when we were greeted at reception by Aderito Diaspora. A most charming man who made every one signing in to the hotel feel very special - being multilingual helps. Free with advice on what to see, what and where to eat and the best places for shopping. A trip into Porto was a little as €4 and never more than €10 and this included a ride to beautiful shopping complex of El Conte Ingles. So leaving the hustle and bustle of Oporto to the calm of Afurada was a plus. The suggestion to walk down to the quaint fishing village of San Pedro with an Uber to take us back was greatly appreciated as we were able to see the Uber coming right up to our restaurant table. All hotels should have an Aderito Diaspora.

The hotel is really nice situated in a central location. It matches new design, embedded into old walls in a stylish yard. The vibe is really special. It has a classy groundfloor restaurant and a rooftop bar with a beautiful view of the river. Rooms are spacious, cosy and very clean. Some small details could be improved, like a shower door scratching against the floor, or a funny smell coming out of the overhead unit. But generally, very well designed and maintained. We also got a stunning balcony! Fire doors need some attention in the staircase as without door stoppers, they slam incredibly strong. Could be a health and safety issue, but certainly a very loud noise. The restaurant serves really good food and has a nice selection of wines. My only complaint was no ironing board in the room :) as a result we requested for my shirts to be ironed for ”tonight” on the same day, specifically stating they do not need to be washed. When our anniversary dinner came, we were told the shirts would be ready at the end of the day, obviously too late as we had to leave. When raising this, the lady who I believe managed the staff (so sorry I forgot the name!!), went above and beyond and made sure we get it on time. She saved the night, which we are very grateful for! I can really recommend the hotel, a great place to stay in Porto. Could be a bit cheaper I guess :)!

The hotel location is very good. There are many restaurants and shops nearby. The staff are really nice. The hotel 's decoration is grand. Breakfast and the food is good. Everything is above my expectations. Although the room is not large, it's clean and decent. We are happy to stay in this hotel and would like to recommend it to others.

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Our first time in Porto and chose this hotel based on other reviews. Got to say, we could not fault this hotel, it's excellent. The location is ideal, the rooms are spacious (we were given an upgrade to a room at the side of the pool), superb staff, great bar service, good food, everything is superb and spotlessly clean. It's even got a pool area with very comfortable sun beds around it. We would definitely recommend this hotel if you're thinking of going to Porto (which is an absolutely fantastic city to explore). Thank you Hotel Catalonia, we will return.

Wow- what a great location and eclectic hotel. Staff was very welcoming, happy, energetic and went out of their way to offer directions and recommendations to restaurants. Clean room, crisp sheets, well maintained. The hotel itself is right across the street from the Cathedral and is central to so many tourist sites, restaurants and shops. We truly enjoyed our stay here and highly recommend this hotel.

Arrived on a Sunday Afternoon, to a helpful and friendly English speaking reception. Whilst it was 4pm our room was not ready so they changed the allocation. Next morning we were not on the breakfast list they had not amended the room no. In addition the breakfast area was overrun with what turned out to be about 4 coach loads of people. There was a shortage of cutelry, crockery and food. I ended up with coffee in a paper cup. No hot food left at that time. Subsequent breakfast times were less busy with a little more choice. However we realised that the hotel is set up for basic stop overs on way to/from airport and coach tours, not a mid week stay like ours. The 304 bus stop right outside the hotel reception was always on time in the mornings but took up to 30 minutes to get to the centre of Porto. The return by bus was not so reliable, with busses not turning up to schedule and the last bus getting back to the hotel just after 8pm. I am not sure if there is a bar open in the evening, I certainly did not notice one. Overall this is a clean basic busy hotel and did not suit our purpose.

There are not too many choices for breakfast. Parking in the ba*****t is quite expensive and you need to pay separately for each entry and exit. This is not consistent with hotels in Germany. The room space is okay but the lighting is insufficient.

Booked this hotel directly via the ITG website . Yes its in Vila de Gaia -on the other side of the river from Porto old town -but public transport is available close by and Uber rides are around 4 Euros .....or hotel can call a taxi for you . The hotel is host to some airline personnel ,tour groups .....and the odd football team (Benfica on this occasion ) turns up pre match . On this side of the river you are close to El Corte Ingles department store and Shopping Gaia shopping centre if retail therapy is your thing ....and there are some individual shops /supermarkets /restaurants /cafes close by . A few weeks before we were due to travel my husband broke his collar bone . I e -mailed the hotel to ask if we could have a room with a walk in shower just to make it a bit easier . Got a very quick reply from the hotel saying that they could certainly do that ......so not only did we have a room with a walk in shower ,we had a suite . It was just so spacious & comfortable and made our stay even more enjoyable . I cannot praise the staff in this hotel enough -reception , bar ,restaurants, housekeeping -all so helpful and friendly during our stay. Reception staff were so helpful in providing Information ,maps and directions and giving restaurant recommendations . The hotel was spotless and well maintained and our room was serviced daily. There was an excellent choice at breakfast -served between 7AM _10-30 . We had lunch /dinner in the hotel bar /restaurant a couple of times during our stay -mainly for convenience as we didn't have the best of weather during our stay and we enjoyed a ”nightcap ” in the hotel bar each evening . I didn't use the spa or gym /fitness facility on this occasion so can't really comment but note other reviews are positive . When planning our trip we did consider a few different hotels on the Porto side as well as some apartments but kept coming back to this hotel based on price & reviews -for us on this occasion we deffinately made the right choice and would stay here again .