Ramada by Wyndham Houston Intercontinental Airport South Reviews

Walked into the room and as I turned on the light the roaches scattered on the bed.

Excellent service! The shuttle bus was broken, then they got another car to pick me up.

Thanks so good experience and will be staying here again and thanks so much

Awesome stay.. room was clean .. Customer service was very nice.

The Hotel was not far from the airport. However the hotel itself needs updating. The room was poor. The bathroom wasn't clean and they only gave us 2 towels for 4 people. I feel the picture we saw online was far from what we saw in person.

When I walked in room 214, there was a strange smell and, although it was December and around 9pm, the air conditioner was blowing full blast and set to 62 degrees--perhaps to clean out the smell? In the bathroom, a dirty washcloth was hanging on the shower curtain. The base of the lamp was covered with dust. I turned on the faucet for the sink, and at full blast, only a stream of water. My room had a window on an area that was lit up outside all night and there was only a lace curtain. I had to hang up a sheet over the window to get things a little darker to be able to sleep. I couldn't help but think that in this time of pandemic, they certainly must not have used any protocols to sanitize the place if they couldn't even catch a dirty washcloth left behind or dust the base of the lamp. In the morning, while leaving, I noticed there sign asking people to wear face masks, as a maid walked through the lobby--not wearing a face mask. I assume she would have been the one in charge of sanitizing the place. NOT recommended.

If you can, don't go to this hotel. The service attitude is very poor and the hotel hygiene is also very poor. The only advantage is that it is close to the airport. Rooms will not be given before three o'clock, and there will be an additional charge of US$30 for check-in.

Convenient location, suitable for transfer passengers

The deposit of US$60 was not refunded for two months.

front desk Good service

Buenos días yo fui 17 en la noche propio mi cuenta por Uber nunca no me contesta el teléfono y hotel está cerrado no hay nadie no puedo alejar después regrese perdí casi $150 por Uber por favor me vuelva reembolso para mí lo que pague hotel porque Botim no está abierto y está la luz apagada es muy triste primera vez porque Hotel estaba cerrado y no puedo dormir anoche tuve Aeroporto por favor me ayuda y reembolso cuando ya está mi tarjeta de crédito por favor me avisa que tengas lindo día

Horrible customer service. The guy working at the front desk was not nice, wasn’t helpful. At 1am woke up to domestic abuse, yelling, banging on doors, screaming. Cops knocked on my door and asked if I knew what happened. Hotel staff nowhere to be seen. Food was strewn in front of my hotel room. Woke up and the mess was still there. Had to call down to get someone to clean it. Front desk didn’t even know that the cops came and that there was fighting. What a mess. Would not recommend this place. It’s a bit of a dump. Hoping to get our money back and check in to another hotel tonight. Room has a coffee base, but no coffee pot. lol

We were sent to this hotel by United Airlines after by there responsibility we lost our connection. At the beginning we had a lot of doubts and a little disappointment because is a low cost hotel that we will never choose by our own . The hotel even is a low budget hotel is clean, the staff is very empathetic and the food is good. We recommend it if you are looking for a low budget place

This hotel is closed. No one warned or informed. The restaurant in front of, said Ramada Houston Airport South is closed about one month. Closed closed closed closed closed closed closed closed closed closed closed closed closed closed closed