Mimar Kemalettin, Ordu Cd. No: 11, Fatih, Istanbul, 34126, TürkiyeView Hotel Details
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Emporium Hotel Guest Reviews
4.1/5
Very Good
20 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(20)
Positive reviews(7)
Reviews with photos/video(1)
Negative reviews(4)
Guest User
Standard Double Room
Stayed in Jun 2024
Couples
3 review
2.5/5
Posted on Jun 24, 2024
*DON'T TRUST THEIR PICTURES*
Location was excellent however...
- Fake photo of the hotel on the waterfront (in hindsight, should have checked the map)
- Toilets weren't cleaned from the last use
- Fake photo of the buffet on the top of the hotel (the terrace was a storage area, no seating let alone meals there)
- Room was dark with dirty sheets
In conclusion, the hotel has potential but the unnecessary fake photos and lack of cleanliness and cost bring it down. I paid around $60/night, probably worth $40.
halim husin
Standard Double or Twin Room
Stayed in Jun 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jun 19, 2022
The hotel is very near to Grand Bazaar. It is in the middle of town, very cozy and breakfast is reasonable.
Pavel
Deluxe Triple Room
Stayed in Jun 2024
Family
8 review
4.7/5
Amazing
Posted on Jun 22, 2024
The location of the hotel is excellent, all the most important things are as close as possible, the staff is very polite and helpful, but the room needs renovation, especially the bathroom, the breakfast is excellent - hearty and varied. Overall impressions are very positive.
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Roumaissa
Standard Double Room
Stayed in Nov 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 2, 2023
Hotel super well located for mosques, bazaar and public transport.
Very spacious and clean quadruple room, however the double rooms are a little too small.
Helpful and attentive staff, the rooms are cleaned every day.
Just the only negative point, some rooms overlook the main street where the trams pass and where there is currently work at night, so there is a lot of noise at night.
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Elshan
Deluxe Triple Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Very good. It has a sea view, and the important thing is that it is clean.
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Dr S
Stayed in Apr 2024
Family
1.0/5
Posted on Apr 16, 2024
It was an awful experience with them..First of all dont trust the photos what has been given to there website.its completely different.the room we stayed was big but the window was broken(i will provide photos).. Breakfast was not good at all.only few item and the bread they surved it was may be 10 or 15 days ago's.there was mold in the bread(i will attached a photo for prove).My 2 years baby had their bread and he had loose stool twice.they dont clean the juice and water machine.it was not refill of changed for long times.and there was a very bad smell from water and juice.. They didnt provide any bottle of water with out room..we bought from outside.
Response from Property: Hi Mr. Shakil. it is nice to see you in every social platform where you try to blame us. First of all, you are not telling the truth. The truth is; 1- Our windows are not broken. It is surprising that you havent seen that type of window before, which allows you to get fresh air by opening half way. 2- The pictures on the web are accurate. 3- Our breakfast is fantastic! we serve Turkish breakfast and it consist of almost 50 different things. you can see for yourself, If you take a few min to read the reviews about our hotel. 4- Our juicer is cleaned every day, probably you were missed it while looking for any mistakes. We think you wrote it all over the place because you dirty all the towels with your make-up. You had to pay for them but you left the hotel. We have added you to the black list from which you will not be able to make a reservation in our facility again.
Guest User
Stayed in Nov 2022
Other
1.0/5
Posted on Nov 23, 2022
Unfortunately, the experience with Emporium Hotel in Istanbul was not. Completely successful, on the contrary, it was a bad experience. very. Even worse. An experience in my life from the first moment, and depending on the fact that we are permanent customers in the ******* application, we were optimistic, as usual, but when we arrived at the hotel. Because of the delay of the Turkish plane, it was 11 o'clock at night, and from the first moment they told us that they were. They can't accept us because the rooms are not available knowing that we have already booked the room. Two weeks before that fateful night...... On the contrary, they told us that they could not do anything. something. In order not to stay on the street that night, they offered us hotels. close to them. The most expensive. And less rated, and for a limited period, we will then move to another hotel....all of this happened. And time goes by and we're on the street. ........ In particular, a more than bad experience that will make us reconsider ******* hotel reviews ....... I advise everyone. by not. deal with this hotel. Also check ratings. *******. For hotels....
Guest User
Stayed in Oct 2022
Family
2.0/5
Posted on Oct 15, 2022
The only plus of this hotel is it’s location . Apart of that : *very poor breakfast with the veggies out of date * room smelled weird *bedlinen not very clean * very noisy from 8am morning due to some works next door building Totally not worth the money .,£50 a night would be a fair price
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 20, 2024
Clean and well-connected hotel in the center just 5 minutes from the Grand Bazaar. Friendly and prepared staff. Should we go back? absolutely yes, the city deserves a unique experience. James ................................................ ......................
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Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 16, 2023
The location of the hotel is amazing. You are in the middle of the most important landmarks of Istanbul and its transportation on foot.. Active life.. Services.. Entertainment.. Shopping. The hotel’s breakfast is good, sufficient and delicious, but it is repeated daily during the duration of the stay of 10 days. The cleanliness of the rooms is excellent and the room is sufficient in size for two people on a tourist trip only. The closet is a little small, but there is a safe, and this is important. An excellent hotel for those who want to go out and relax all day, and when they return, they find everything clean and tidy. I thank all the staff for providing services smoothly, calmly, and with a smile. My advice to this hotel is for couples on a trip. Tourist activities outside the hotel. The only drawback of the hotel is that The air conditioner takes time to affect the room temperature, and it must be turned off and on sometimes. If an intermittent red flash appears from its bulb, otherwise there is nothing bad.
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Guest User
Stayed in Jun 2023
Other
3.0/5
Posted on Jun 12, 2023
Hotel with an unbeatable location, two minutes from the Grand Bazaar and the tram station. Very good cleaning service that is appreciated, we took a room with a view although the hotel has many rooms that overlook an interior patio (to take into account) where breakfasts are served, which are poor in variety and quantity. The worst thing to note are the twenty very steep stairs that give access to the hotel, which makes access difficult for people with reduced mobility and also the climb with luggage, the elevator is after climbing the twenty steps. otherwise no complaints