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5 star

Wyndham Istanbul Old City
3.5/575 Reviews

Wyndham Istanbul Old City

Laleli Istanbul|0.98km from RoyalRosefashion
We stayed there last week of August 22 and encountered a number of issues. Firstly, our room wasn't ready the first night and we were given to separate rooms which split our family up. I wasn't happy about this but we had no choice. What was alarming that during our stay, I observed atleast 5 other families having similar issue as you can't help not noticing people complaining when you walk past reception. I think this is a scam by the hotel as they encourage the booking, take the money then the first night you not in the room you paid for. Also the photos on booking.com is a complete lie. The room we stayed in did not look anything like what was portrayed on the site. We booked two double beds but one of them is a sofa bed! Not comfortable and we did raise this but hotel couldn't care less. They couldn't offer us another room so we had no choice to accept it. Moving on, the stay itself was pleasant enough. Breakfast was decent (but orange juice is cordial!), swimming pools sauna steam rooms were great. There is also a huge jacuzzi bath which was nice. Hotel is located 10 mins walk to grand bazaar and 5 mins walk to nearest tram. Cleanliness is poor. I would rate 2 out of 5. Cleaner was in and out like a flash. Didn't do floor etc. I looked under bed and dust has been collecting for months and not cleaned. Overall ok hotel but expensive for the service we encountered. Would I return? Probably not unless hotel can improve its cleanliness and customer service. I should have been offered some sort of refund for the first night and the sofa bed.

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Top rated hotels in Istanbul

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Alfa Hotel
3.2/518 Reviews
Fatih
We have visited Istanbul and reserved hotel for 3 night. Everything was very good. I can give 4 of 5 to the hotel. Room was clean and pretty good. Breakfast was good. Location, accessable to tram, metro and was excellent. Hotel manager was friendly and professional, economy hotel but everything was excellent. Only bad point, lady reception was proud!!!!! Thanks to hotel manager.
Valens Old City Family & Spa Hotel
3.2/520 Reviews
Fatih
This hotel has only got its 4* rating because of the facilities that are next door and are not part of the hotel x spa gym pool are all extra costs x the hotel bathroom was filthy and we had bugs on the floor that we had to buy spray for and cleaner for the shower and toilet x the bedding was not changed once in 8 days x also the internal air con was switched to hot 🥵 asked at desk for a fan for room NO x also our taxi arrived early for the airport and he was made to wait downstairs till we arrived down with suitcases x even though we have telephones in room x breakfast was the same every morning plenty of it x served by two very surly staff xx this hotel was not the priciest for Istanbul but it was not the cheapest x £350 for 8 nights with breakfast x we are back in Antalya now and we have paid £75 for 4 nights with breakfast x with friendly staff and clean rooms x someone needs to re access this hotel x we have travelled all over the world Asia and the Far East mainly and never came across such uncaring people in hospitality 😫🤦🏻‍♀️
Hampton by Hilton Istanbul Old City
4.2/595 Reviews
Fatih
Spent a total of eight nights at this hotel. Our stay was extremely enjoyable for the following reasons: # The hotel was spotless. Our room was clean and the staff who serviced the room each day did an outstanding job. # Location. The hotel is located in a very busy area, but access to public transport was easy with tram and underground stations located within walking distance. Nearby, there were stacks of places to eat a variety of foods and ATM's, supermarkets and all the things a traveller needs were a 'stone's throw' away. # Access to major attractions was easy- the tram line allowed you quick access to a number of important tourist attractions. # Breakfast- Included in the price and for once there was plenty of fresh, good quality food on offer. The dining area was clean and the staff extremely attentive. # Price Point- the room represented good value for money. # Staff- very helpful and with a sound knowledge base. Thinking of staying here- book it!
Grand Vatan Hotel
5/52 Reviews
Fatih
The most Very nice stay at the Grand Ventana! It's not a very luxurious hotel, but the cleanliness, the maintenance, the food and the friendliness of the staff are beyond reproach. Thanks to Rosa and Yoira for the flowers every day at our table, your wonderful smiles and your kindness. There are two swimming pools, one with action and the other with absolute tranquility. Most of our meetings took place in this pool. Cons The entertainment isn't great, but we still had fun, especially during the karaoke night. There is a lot of wind on the beach so when you lie down you always get sand. I recommend without hesitation.
Hotel la Sera
4/525 Reviews
Fatih
I stayed 7nights in this hotel, the experience was very good, they have friendly staff and manager, they do their best to serve you whatever you inquire and they can understand Arabic and English, rooms are small but very clean, location is great as it's near to everything and considered in the centre between all places in the European Istanbul side, the mini market infront has almost everything and also very friendly and helpful even if he only speaks Turkish, i know when we book 4-star hotel we measure that with international standards but this is the case in Turkey (all 4 stars are similar to 3_star international standard). This hotel is price convenient and very suitable to medium budget travel plans. I definitely recommend Hotel La Sera and i would love to stay in the same place next time i travel to Istanbul ♡ Best regards for the manager and staff, they gave me many unforgettable memories ❤ Heba Shaheen - Jordan
The City Hotel
3.2/55 Reviews
Fatih
We go for relaxi ng and buying cloths but in last year I couldn't reserve the city hotel I hope this year I cat to reserve the city because I like this hotel very much. Please help me to get that for this year Thank you so much

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