Vienna International Hotel (Jiaxing Longding Wanda Plaza)

Vienna International Hotel (Jiaxing Longding Wanda Plaza) Reviews

Vienna International Hotel (Jiaxing Longding Wanda Plaza)

Building 1, Longding Wanda Plaza, intersection of Fengqiang Road and Longfeng Road, Nanhu District, Jiaxing, Zhejiang, ChinaView Hotel Details
Vienna International Hotel (Jiaxing Longding Wanda Plaza)
Vienna International Hotel (Jiaxing Longding Wanda Plaza)Vienna International Hotel (Jiaxing Longding Wanda Plaza)Vienna International Hotel (Jiaxing Longding Wanda Plaza)
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Vienna International Hotel (Jiaxing Longding Wanda Plaza) Guest Reviews

4.7/5
Outstanding
1390 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1390)
Positive reviews(1338)
Reviews with photos/video(95)
Classy environment(139)
Friendly front desk staff(85)
Near shopping area(75)
Convenient for shopping(59)
Large rooms(39)
Convenient parking(30)
Stayed multiple times(21)
Poor air conditioning(13)
Negative reviews(52)
Jamees
Business Twin Room
Stayed in Sep 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 7, 2023
I like it so much and its Luxurious
Response from Property: 感謝您這麼細心的點評,用心服務咱必須的要做好呀~您的滿意和讚許就是對我們最好的肯定,謝謝親的完美點評,小維沒有理由不繼續努力,完善自己,這樣才能更自信的迎接您下一次回來,衹要您來維也納做客,都會奉上一份真摯的關心,温暖由此開始,一直持續,您的滿意是對小維也最大的欣慰,最大的回報。小維會更加努力做好,也期待您與小維再次相遇!
Ahmed khater..
Standard Double Room
Stayed in Aug 2023
Business travelers
38 review
3.2/5
Posted on Oct 15, 2023
As my first visit to this city I think it's a good location near Wanda plaza
Response from Property: Dear VIP, we deeply apologize for any inconvenience caused to your stay experience. During your stay at the hotel, if there are any issues with the facilities and equipment in your room, you can call the attendant at any time. We are on standby 24 hours a day to solve the problem for you. This type of problem will not occur again during your next stay. We deeply apologize for any inconvenience caused to you!
Lilly29
Standard Double Room
Stayed in Nov 2023
Other
5 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Had a great stay.
Response from Property: 非常感謝小主您的肯定,服務好是因為有像您這樣的客人隨時關注着我們,小維才能更好的為您服務。小維為每一位入住酒店的客人提供舒適、優越的環境和服務是我們所有維也納人的職責。我們致力為您提供親切周到的入住體驗。在維也納我們信奉客人是鄰里,所以您在入住間的一切,我們都尤為的關心,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來~~
EricaSiu
Standard Double Room
Stayed in May 2023
Family
3 review
3.5/5
Posted on Aug 13, 2023
Room is clean and comfortable
Response from Property: Dear guest, thank you for your recognition, a gentle smile, a satisfactory comment, like the warm winter sun and summer breeze, have given us unlimited motivation, we will make unremitting efforts to do better, and look forward to seeing you again meet!
Guest User
Business Twin Room
Stayed in Oct 2023
Family
11 review
5.0/5
Outstanding
Posted on Oct 4, 2023
It felt great to stay at the Vienna International Hotel. It was a comfortable stay, the environment was also very good, the facilities were new, the rooms were large, and Wanda Plaza was next to it, so it was convenient for eating, drinking and having fun.
Original TextTranslated by Google
Response from Property: Thank you for your encouragement. Although your language is simple, Xiaowei has already felt the fire in your heart, and instantly feels that your whole body is full of ancient power! Warm and thoughtful service and a comfortable and quiet resting environment are our responsibilities. We will continue to work hard to serve every guest. We look forward to meeting you again...
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
2 review
1.0/5
Posted on Mar 30, 2024
I stay here every time I come to Jiaxing, but something happened before I left. I really liked it. At around 12 o'clock in the night, I vaguely heard someone opening the door. I didn't take it seriously, but I felt something was wrong, so I got out of bed. In an instant, there was one more person in the room. Damn, I was almost scared. It turned out that they made a mistake and thought there was no one in the room. Let me ask you, what if I am a woman? I was so scared that I couldn't sleep for a long time. Half an hour later, the front desk still had the nerve to call? Excuse me, it's so late. Why don't you call me? I didn’t catch the high-speed train today. The more I think about it, the angrier I get. I decisively leave a negative comment.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinion is very important to us. We have verified with the guest that this situation has not occurred in our hotel. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Nianjihendadexiaoluoli
Executive Double Room
Stayed in Jun 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Jun 28, 2023
I think it’s ok, but I have to race early in the morning. The car is parked in the hotel parking area on the first floor of the shopping mall. I can’t get down by the elevator at 7:30. It’s locked. I asked the front desk to let me take the stairs from the second floor to the first floor. Upstairs, she would be terrified and dark with her children, but there was no exit on the first floor, and I walked from the second floor to the lobby on the first floor. I was going to compete on a rainy day, and I was all irritable! In the end, the uncle in the lobby sent me to the parking entrance, and I walked down by myself, I was so mad 😤
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The parking lot on the first floor of the basement can only be accessed from the outside entrance before 10:00 in the morning and after 22:00 in the evening. It is recommended that you park on the second floor of Wanda’s basement when you check in next time. You can take the hotel elevator to reach it at any time, which is also convenient for your travel . wish you a happy life!
Guest User
Business Double Room
Stayed in Jun 2023
Business travelers
15 review
3.0/5
Posted on Jun 14, 2023
I was on a long business trip. I wanted to find a hotel where I could do laundry. Ctrip’s introduction to the hotel’s facilities included a fee-based laundry-related service. After I asked about it at the hotel, there was no such thing. The water quality in the hotel is very poor. Very cloudy, can't be used for normal washing at all
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for your bad stay experience. The hotel has a delivery dry cleaning service, you can call the front desk or ask the front desk to help you. During your stay at the hotel, regarding the problem of water color in the room, the hotel arranged a project inspection at the first time. We are very sorry for the inconvenience caused by your stay this time, and we will ensure that such problems will not occur again in your next stay. I hope you will next time Staying in our hotel can give us a chance to express our apology. We will do a good job in every service link and live up to your expectations of the hotel!
Guest User
Standard Double Room
Stayed in Nov 2023
Business travelers
2 review
2.7/5
Posted on Nov 21, 2023
I was woken up by the noise at 7 o'clock in the morning. There was Wanda's fan downstairs, and the noise was so loud that it sounded like the end of the world. The service staff was pretty good.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to have brought you a bad experience during your stay. The hotel is under continuous development. We have recorded your feedback and we will actively contact Wanda to avoid similar problems from happening again. Strive to bring you better service, please believe that we want to do more for our guests. Vienna Hotel welcomes you to stay again!
Guest User
Superior Room (2 Beds)
Stayed in May 2023
Business travelers
1 review
1.0/5
Posted on May 17, 2023
Bad attitude of staff. Abusing customers. Threatening customers to check out Poor hygiene Shampoo. Shower gel is not provided
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing Vienna Hotel! We apologize that you were not satisfied with your stay. Hope to have the opportunity to have more communication and exchanges with you, and give us more valuable suggestions. We have notified the relevant departments to rectify the problems you have encountered with the poor attitude of the staff and the lack of sanitation in the bathroom. We will do a good job in every service link meticulously, and live up to your high expectations for the hotel! Hope Vienna Hotel can be your home in Jiaxing! We sincerely look forward to your coming again! Thanks! ^
Guest User
Superior Double Room
Stayed in May 2023
Other
1 review
5.0/5
Outstanding
Posted on May 29, 2023
The sanitation is very clean, the service attitude is very good, highly recommended!
Original TextTranslated by Google
Response from Property: Life is like a train, there will be many stations on the way, people come and go up and down. It is a great honor for Xiaowei to walk with you for a while. During this journey, Xiaowei and you get to know each other and know each other well. Although Xiaowei was grateful, she didn't want to wave goodbye~~~
Guest User
Superior Room (2 Beds)
Stayed in Apr 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 29, 2023
The hotel environment is elegant and spacious, the surrounding environment is also good, the hotel service staff is also very patient, and the facilities are also good, praise
Original TextTranslated by Google
Response from Property: Thousands of words can be combined into one sentence, thank you for choosing Vienna, thank you for your discovery and sharing with your heart, warmth and friendliness are an indispensable part of Vienna's service awareness (*^__^*) ... welcome to come back again! ! !
Guest User
Superior Room (2 Beds)
Stayed in Apr 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 29, 2023
The service at the front desk is good, and the parking is convenient. Wanda Plaza is next to it. There are also many delicious and interesting things. The main reason is convenience. I will choose this place next time I am on a business trip in Jiaxing
Original TextTranslated by Google
Response from Property: Thank you for your encouragement, although your language is simple, Xiaowei has already felt the heat in your heart, and instantly feels full of prehistoric power! Warm and thoughtful service and a comfortable and quiet resting environment are our due responsibilities. We will continue to work hard to serve every guest officer well. Vienna looks forward to meeting you again...
Anonymous User
Superior Room (2 Beds)
Stayed in Apr 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 22, 2023
I chose this hotel by accident when traveling. The location is good. The breakfast is very rich. The bed is really comfortable~ I slept soundly all night. It will still be the first choice next time! !
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and support. Xiaowei is very excited. The service is good because there are guests like you who are always paying attention to us, so Xiaowei can serve you better. It is the responsibility of all Xiaowei to provide comfortable and superior environment and service for every guest staying in the hotel. We are committed to providing you with a cordial and thoughtful stay experience. In Vienna, we believe that guests are neighbors, so we are very concerned about everything you do during your stay. Here, we will welcome you again with a friendly smile as always, thank you!
Anonymous User
Business Twin Room
Stayed in Sep 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Sep 25, 2023
The environment is okay! There is a bar below, but the sound insulation is not very good. You can still hear the noise below on the 16th floor!
Original TextTranslated by Google
Response from Property: Thank you for your encouragement. Although your language is simple, Xiaowei has already felt the fire in your heart, and instantly feels that your whole body is full of ancient power! Warm and thoughtful service and a comfortable and quiet resting environment are our responsibilities. We will continue to work hard to serve every guest. We look forward to meeting you again...