Hotels Near JB Customs in Johor Bahru

This hotel is in a good location within the KSL shopping mall and the room is spacious, whereby I can enjoy free WiFi. Buffet breakfast was not ready to serve, whereby the waitress had to move in kitchen many times in order to prepare her Tom Yum Seafood beehoon soup. However, the hotel did not provide birthday cake to celebrate on my 44th birthday during this trip.

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

Everyone in my group loved it. My kids loved it so much. Clean, spacious. We arrived late but they were very accommodating with the set up of the extra bed. My only gripe was there's no extra key card so while the kids were resting in the room, I had to ask for assistance from front desk to help me get into my room. N I ran alot of errands 😂 but the staff were very nice. Aircon wasn't very cold for a new hotel wish we could have increase the speed of the ceiling fan.

We came during the Haji holiday weekend. The room was basic and dated but has everything you need. The only major issue I have was the toilet which was equipped with a very strong shower but its too strong due to water pressure so its hard to have a proper shower without wetting the whole bathroom. Hopefully there would be rectifications to the shower stand to adjust it better in future. Location was pretty good as there are several eateries nearby opened till late into the night. The hotel even has a minimart downstairs. It is only about 8-10 minute drive from Komtar JBCC

I will always stay in this hotel whenever travelling to Johore Bahru. The room rate is quite economical and no changes for the past few years. The room facility has improved even the room rate remain unchanged. i have discovered that the hotel room already been put a refrigerator and the bathroom also has a glass to segregate the shower area when I stay there recently. As for hotel exterior, they have installed a mini fountain to beautify the area. Overall, satisfy to stay at this hotel.

The hotel staff is very welcoming and helpfull. Thank you to Executive Puan Sarimah Sapwi on your kind helpfull. I was here attending company training. What I want to say is it the ballroom is very spacious and comfort. The room ia a sound proof. The food is very good and deliciuos. It is variety and very tastefully. The High tea also very good especially a mee goreng mamak. Overal is very good.

Heard much about R&F Condo & Mall and here we are. Actually walking over from JB Sentral is only 15 or so minutes via the sheltered R&F link way. However if not for the break along the end of link way, it would be much shorter walk. Baring this, the stay would have be excellence. Apt is very clean, beds are comfortable. Aircon is perfect. There is a large facility level at 4 floor where the swimming pools, gym, sauna etc reside. We hardly has time to enjoy yet. Next time perhaps. Cheers.

Near AEON mall, many eateries are nearby. Upgraded to family room with no additional cost. Water pressure very strong and good. Lavender Inn, one of the best budget hotels in JB.

I really nice spacious room, we stayed in 307, which is a one-bed room apartment, please note there are smaller rooms. this is really good if you are staying for a few days, large living room with an induction cooker, toaster, microwave, and fridge. They also included plates and bowls. for cooking equipment and glassware, you will need to contact housekeeping, i stayed only 2 nights so i didn't bother. one big pet peeve was that the dish provided was too big for the microwave, so please heat up your food in the containers before plating them. Both the microwave and fridge worked well, it made ice in around 2 to 3 hours. the shower was great, with constant temperature and good water pressure. the bedroom lacked a TV only the TV was in the living room, so that was a bummer, the room was also a bit noisy as i think there is a family of birds living in the air-con compressor so if you are a light sleeper, you want to give this a miss. The road outside can also get noisy at all hours. The nightlife is interesting, with quite a few bars and restaurants, and lots of motorized scooter rental stores, this does have quite a big issue with me, with alot of teens and kids zooming up and down the harbor at night, it does get dangerous for families with smaller kids. The selling point of this place is its proximity to Legoland, unfortunately, it is a tad hard to get a Grabcar (a rideshare service like Uber) because at the moment the area is not as busy as it was pre-covid. i see families waiting 30mins to an hour to get a car. If you drive, there is an underground carpark (complimentary). The most disappointing was the breakfast, not enough food, and they were unable to cope with the number of people. they struggled to fill coffee pots, juice dispensers, cut fruits, and bread. once something came out, it was gone in minutes. Overall, I would recommend this place for families, just skip the breakfast and make something in the room.

Overall good and comfy bed. King size bed is similarly to 2 super single which is really big. Sofa bed is good for 1 adult and 1 child too. Check in is hassle free. I am only disappointed with make up room because the shower gel is not refilled from day 1 I went in. Called service line to inform the next day to make up the room before going out and reminded service counter to refill but it wasn’t refilled again. Leaving my family and me showering without shower gel which is quite annoying. Because it’s shower gel really smell good. But I’ll still come back despite the minor hiccups.