Hotels Near State Secretariat Building in Johor Bahru

You can walk to CIQ but takes around 8-10 minutes. Not covered. There's a swimming pool but according to my kids, it's very cold swimming in it, not sure if it's the current weather. So they are not ecstatic about it unlike other hotels we have been thru. The pool is not that clean either. But the gym is top notch. Breakfast top as well. The room is great and warm cookies were provided during check in. The hotel team gave my daughter a small cake for her birthday upon request. Kudos! Free AC charger (I got around 2.7kW) for EV car (6hrs) The good stuff definitely overshadows the minor weaknesses.

The location of the hotel is not too far from immigration checkpoint. I like the spacious big room and toilet come with a bathtub. The only not satisfy of the the hotel is the wall and furniture look a bit old, not furnished new. There is no charging points near the bed. They have facilities of night pub, Spa and a mini pool in the hotel. Hotel breakfast is traditional lesi lemak, goreng , curry etc...not international food. Overall great stay for a cheap day trip.

Hotel single bedroom is quite clean upon my arrival, clean tidy n no smell..check in is smooth easy, staff r polite. Many night eateries stalls around, cafe restaurants n kopi-tium local zhu chao! Easy access grab car to nearby KSL, holiday plaza n taman sentosa, overall a good clean stay at SG hotel!

We booked 2 nights and my hubby decided to stay another night more. Ms Grace was very helpful in assisting us with the room extension and “making up” the room. The aircon in our room was very strong. The buffet breakfast was great too. Hope that the gym could have more billiard table and amenities as we queued up to play for the game and some balls are missing. Air conditioning in the gym wasn’t strong too.

Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

Arrived at the hotel at 4pm and check in process was smooth. Given bag of remote control tv and aircond. Wifi was good. Put deposit rm50. Room smell good bedsheet was clean. But the bathroom door cannot close. But its okay because i just stay for one night. The aircond was good but i dont know how to use the tv 🤣. Many mamak restaurant nearby and close to AEON. Checkout process smooth and return deposit. Tq to receiptionist.

I will always stay in this hotel whenever travelling to Johore Bahru. The room rate is quite economical and no changes for the past few years. The room facility has improved even the room rate remain unchanged. i have discovered that the hotel room already been put a refrigerator and the bathroom also has a glass to segregate the shower area when I stay there recently. As for hotel exterior, they have installed a mini fountain to beautify the area. Overall, satisfy to stay at this hotel.

This was a staycation and we booked an executive twin with ‘2 large single beds’ as advertised, but the room was very small, so were the beds. Although rather well-appointed in terms of furnishings, there just isn’t quite enough space for 2 adults and a pre-teen child to roam. The tv is also smaller usual. There is no breakfast provided but the street that the hotel is located at has some options, but not where I would go for breakfast. The Mount Austin theme park is nearby, but if that’s where you’re heading, I’d assume you would like more space and comfort to chill out after an entire day of play.

It's my first time booking this hotel. I was astonished. The hotel's lobby is pleasant and well-organized. The front office staff is also friendly and helpful. My room is not ready as I arrived earlier and I decided to keep my luggage there while I went for brunch and come back later when the room is ready. After spending a few hours exploring the city, I returned to the hotel to check in. WOW! Though the room is not big, but it is nice, the bathroom is clean, the coffee area well kept, the TV channel is great & the wi-fi for internet is working perfect too! We had breakfast at Tiffin Cafe the following morning. The cafe is looking great and the breakfast spread is delicious. Tho the location is miles away from the city but In their own way, Impiana made our stay delightful. I will definitely make a come back.