125 Richmond Hill Ln, Suduhumpola, Kandy, Central Province, 11111, Sri LankaView Hotel Details
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Fox Kandy Guest Reviews
4.5/5
Great
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(62)
Positive reviews(43)
Reviews with photos/video(24)
Negative reviews(4)
Khaledmoghadas
Deluxe Double Room Non smoking
Stayed in Jun 2024
Couples
45 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Very delicious food and great location
Duduaipaobu
Suite
Stayed in Jan 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 23, 2024
On the outskirts of Kandy, on the top of a mountain. The road up the mountain is steep and rugged, but after entering the hotel, I found it small and exquisite, full of human touch. The restaurant overlooks the Kandy Valley and the scenery is great.
It is worth mentioning the service attitude: We brought a child, and basically all hotels add an additional fee of 15-20 dollars, but here we were exempted, and a child's breakfast was given
The evening buffet is particularly highlight. I originally wanted to order a la carte, but after repeated persuasion from the manager, I reluctantly ordered the buffet in the mentality of not causing trouble for them, and found that it was an unexpected surprise. It's just... It's really delicate and delicious. Especially after eating a few days of five-star buffets that I can't praise, this place is definitely a surprise.
I won't say anything else, I recommend it
The photos have not been processed, the light is not very good, the actual situation is better than the photos
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6/9
Guest User
Deluxe Double Room Non smoking
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 12, 2024
High-grade, first-class environment, on the hill of Kandy, relatively far from the city
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Guest User
Suite
Stayed in Oct 2023
Family
3 review
1.0/5
Posted on Oct 19, 2023
1. There were a lot of mosquitoes. I called three times for mosquito coils and waited for two hours. When I was about to take a shower, I looked up and found a palm-sized black spider next to the wash basin. This scared me. It must be poisonous. , and there are many large yellow ants
2. The network on the mountain is not good, the wif signal is very poor, and the work software cannot be opened at all. 3. The way up the mountain is difficult and a bit dangerous, so it is not worth the trip. 4. The bedding in the room has a wet smell and the sheets and quilts are not covered. It's fluffy and extremely uncomfortable. 5. The decoration is old and the equipment in the house is old. 800 per night is not a good value for money. 6. Regarding the food, it is relatively fair, but I ordered a curry beef stew and I couldn't bite it. The price is not cheap. A portion of mushrooms Soup is 30rmb, breakfast food is relatively small, and there is basically no staple food. Fortunately, there are eggs, sausages and bread to fill your stomach. 7. Regarding the scenery, regardless of the number of mosquitoes, you can see the sea of clouds when you wake up in the morning. There is a very small green grassland in front of the room, and the air It's not bad, the view is good, this is the only advantage, but the hotel is very small, the way up the mountain is long and difficult to walk, the path is not only rugged but also full of yellow mud. To be honest, it is quite dangerous for unskilled drivers. Overall Not recommended at all, wouldn’t want to come here a second time
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Guest User
Deluxe Twin Room Non smoking
Stayed in Sep 2023
Solo travelers
14 review
4.5/5
Great
Posted on Oct 4, 2023
The service is very good, the environment is average, the room is very humid and there are big bugs. The advantage is that the location is very good. It is on the top of the mountain in Kandy and has a good view. When you wake up in the morning, you can hear the chanting of Buddha's Tooth Relic Temple and see the morning mist.
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719amas
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 19, 2024
Stay at Fox! I would love to share my experience at Fox Resorts, Kandy. From check-in to check-out, the hospitality exceeded our expectations. The rooms were very comfortable, and the food was amazing—especially the view! I also can’t forget the friendly staff at Fox Resorts. Thank you for the wonderful hospitality. We will definitely return!
Response from Property: Dear Guest, We're absolutely thrilled to hear that you had such a wonderful stay at Fox Kandy! Your kind words about our hospitality, rooms, food, and staff are truly heartwarming. It's our goal to provide an unforgettable experience for every guest, and your positive feedback is a testament to our team's dedication. We can't wait to welcome you back for another memorable stay. Sincerely, The Management of Fox Resorts
Vishwa6119
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 18, 2024
This was my second visit to FOX Resort Kandy, and once again, it exceeded my expectations. The serene atmosphere, impeccable service, and breathtaking views made my stay truly memorable. The staff were warm and attentive, ensuring every detail was perfect. The rooms were comfortable and well-maintained, with modern amenities that added to the experience. I highly recommend this resort for anyone looking for a peaceful and luxurious retreat in Kandy. Looking forward to my next visit!
Response from Property: Dear Guest, We're absolutely delighted to hear that your second visit to Fox Kandy was even more exceptional than the first! It's our goal to create a memorable and unforgettable experience for every guest, and your positive feedback is a testament to our team's dedication. We're thrilled that you enjoyed the serene atmosphere, impeccable service, and breathtaking views. Your kind words about our staff and accommodations mean a lot to us. We look forward to welcoming you back to Fox Resort Kandy for another unforgettable stay. Sincerely, The Management of Fox Resorts
An N
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 14, 2024
We arrived at the stunning hotel and we were greeted with a wonderful decor on our hotel room bed. Therefore we would like to thank the very nice Gobie! He did a great job. The food was very delicious and we really enjoyed the restaurant. We directly enjoyed the beautiful pool and landscape. It is very good that they use glass instead of plastic water bottles. Everything was very clean and had a good quality. Nalinda was also very nice and courteous to us! We can highly recommend the hotel and the people who are working there!
Fathima R
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 1, 2024
Fox Kandy is a true gem in the heart of Kandy. The views are absolutely spectacular, offering a stunning panorama of the lush surroundings. The staff is exceptionally friendly and attentive, making you feel right at home. The food is top-notch, with each meal being a delicious experience. From the service to the scenery, everything at Fox Kandy is simply outstanding. Highly recommended!
Response from Property: Dear Guest, Thank you for your wonderful review of Fox Kandy! We're thrilled to hear that you had such an exceptional experience. We're delighted that you enjoyed the spectacular views and the friendly and attentive service from our team. Our goal is to make every guest feel welcome and at home, and it's rewarding to know that we achieved that for you. We're also pleased to hear that you enjoyed our delicious food. Our culinary team works hard to provide memorable dining experiences for our guests. Thank you again for your kind words. We hope to welcome you back to Fox Kandy in the future. Sincerely, The Management of Fox Resorts
Chennaijohnbright
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
Fox Kandy is a great place to unwind and relax. Meyen, the General Manager and his team was super supportive , flexible and made our stay as a lifetime memory. They are into serious hospitality and never gave us chance to worry. Food choice was limited but the breakfast spread was good. The staffs were polite and very friendly. I will go back to Fox Kandy , maybe to check their property in Jaffna as well.
6/9
Response from Property: Dear Guest, Thank you for your wonderful review of Fox Kandy! We're thrilled to hear that Meyen and the team were able to provide you with such a memorable experience. Our goal is to make every guest feel at home, and it's heartwarming to know that we achieved that for you. We're glad you enjoyed the breakfast spread. We're always working to improve our offerings. We look forward to welcoming you back to Fox Kandy soon, and perhaps you can explore our Jaffna property as well. Sincerely, The Management of Fox Resorts
Resort65044129624
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 15, 2024
We just had a lovely stay at Fox Kandy. Spacious, clean rooms, a pool with a marvellous view and excellent breakfast and dinner buffets. Staff is really nice and helpfull with a special shout-out to Goby for talking to the chef and arranging a birthday cake for our daughter!
Response from Property: Dear Guest, We are absolutely delighted to hear that you had a wonderful stay at Fox Kandy! It's fantastic to know that you enjoyed our spacious and clean rooms, the stunning pool view, and our delicious breakfast and dinner buffets. We're thrilled that Goby was able to make your daughter's birthday extra special with a surprise cake. Our team strives to create unforgettable experiences for our guests, and we're so happy to have exceeded your expectations. Thank you for your kind words and for choosing Fox Kandy. We hope to welcome you back soon! Sincerely, The Management of Fox Resorts
Explore45553904415
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 22, 2024
We stayed for 3 nights in this hotel , and it was amazing. The rooms were clean, the beds were comfortable, and the view of the outside was wonderful .The staffs were polite and very friendly .The breakfast and dinner buffets were amazing and they served a variety of food, and they prepared some dishes upon our request, Highly recommended ❤️❤️
6/10
Response from Property: Dear Guest, Thank you so much for your kind words about your stay at Fox Kandy! We are thrilled to hear that you had a wonderful time and enjoyed your experience. It's fantastic to know that you loved your room, the stunning view, and the delicious food. Your compliments on our staff are truly appreciated. We strive to provide exceptional service, and it's wonderful to know that we met your expectations. We hope to welcome you back for another unforgettable stay soon! Sincerely, The Management of Fox Resorts
Ana S
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 26, 2024
One of the most amazing hotels we have been to in Sri Lanka! The food was fabulous and the staff so helpful!!! Amazing infinity pool and super elegant and clean as ever ma! Definitely recommend as was the highlight of our trip! Thank you for a great time!
Response from Property: Dear Guest, We are absolutely thrilled to hear that your stay at Fox Kandy was amazing! It’s wonderful to know that you enjoyed our food, service, and infinity pool. Our team strives to create unforgettable experiences for our guests, and your kind words mean the world to us. We hope to welcome you back for another amazing stay in the future! Sincerely, The Management of Fox Resorts
Paradise59929943641
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 26, 2024
We've enjoyed our stay so much at Fox Kandy! The room was very clean, cosy and we loved our window view! The dinner buffet and breakfast were excellent! The staff were all kind and ready to help at all times. Thank you to Gobi for bringing us the anniversary cake. It was perfect
Response from Property: Dear Guest, We are absolutely thrilled to hear that your stay at Fox Kandy was "perfect from start to finish"! It’s wonderful to know that you enjoyed our accommodations, dining options, and the warm hospitality of our team. We are delighted that Gobi was able to make your anniversary extra special with a cake. It's moments like these that make us proud to be part of your celebration. Thank you for taking the time to share your kind words. We look forward to welcoming you back for another unforgettable stay soon! Sincerely, The Management of Fox Resorts
Duncan I
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 15, 2024
We had a lovely stay at Fox Resorts Kandy. Set in a beautiful location, with great views. Well worth a visit. Staff were warm, friendly, and very helpful. Evening meal was superb. Rooms were very comfortable with good bed, and excellent bathroom.
Response from Property: Dear Guest, Thank you for your wonderful review! We are thrilled to hear that you had a lovely stay at Fox Kandy. It sounds like you truly enjoyed everything from the stunning hilltop location and the breathtaking views to the exceptional service from our friendly staff. We are especially happy to know that you found your room comfortable, with a luxurious bed and a superb bathroom. We strive to provide our guests with a relaxing and rejuvenating experience, and your feedback lets us know we're achieving that goal. We hope to have the pleasure of welcoming you back to Fox Kandy again soon! Warmly, The Management of Fox Resorts