Hotels Near Triangle Park in Kansas City

The hotel was booked for a business trip by a colleague, and the feedback is very good.

We were so surprised! Very nice hotel, nicer than higher class brands we have stayed at lately! CLEAN, updated, good breakfast. CLOSE to Arena, convenience wins it out. Rooms were dark, bed not the most comfortable (but clean is what matters!), not much for seating. One desk chair, otherwise just the beds, small window but overall highly recommend! Staff very nice. I would recommend to the company, a luggage holder for the room. Yes there was a large closet, and a long counter/bench to set your luggage on, however there was nothing by the bathroom. We were traveling with our kids, so I had to keep my bag in the middle of the room, after getting out of the shower I had to walk into the room to get all my stuff. I thought if only I had something to put my luggage on right outside the bathroom. None of these ”complaints” would warrant losing a start though.

I was close to changing hotels prior to staying based on poor reviews, but decided because of the location we could deal with any issues that may have been unsatisfactory. Good thing we kept our reservations here as their wasn't anything unsatisfactory about the trip. The front desk team was very nice and quick to get more towels or anything needed. The Shower was amazing which consistently stayed hot and high water pressure for 4 of us to use back to back. The location is very convenient to all of the downtown activities. They have a shuffleboard table in the lobby that we played often. We went to the PS Speakeasy in the basement of the hotel that was nice. The Restaurant located on site was easy to get drinks at. Valet parking is $30-$35, but we self parked at the garage next door for $18 and easy to get to. The only comment I would make is I wish they had a pantry as we had $30 F&B credit per day, but did not get to use a days worth based on our flight schedule, it would have been nice to use it.

I booked this hotel as I have not stayed here previously and wanted to try it out. The GM Jeff checked us in and noted that we have been upgraded in our room, though it appeared to be in the room I booked online. He told us that to get to our room, we should go outside to the parking garage elevators, go to the fourth floor, cross over to other elevators to get to the sixth floor where our room was located. We were surprised by this, and soon realized that if we just take the elevator right by our room straight down, we were at the elevators right next to the lobby, where we were checked in. Why we were given these bizarre directions, we have no idea. When going to bed, we noticed that there was dried blood on one of the pillowcases, along with an old stain on the comforter. We got rid of those and called the front desk to let them know about this. In their embarrassment, they comped us one night. The concierge service was OK but on the day of discharge after texting in the morning about extending the checkout time, I texted about getting help for getting our bags to our car and never got a response, so I contacted the front desk myself. A disappointing and gross experience and not really sure this hotel is worth the value that is placed on it. No idea why the GM gave these odd directions; is it so we don’t come back again?

Great. Really clean and quiet and the bed was super comfy. The only thing was there was the hot water wasn’t working but that’s okay: extra fresh

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

Family suite, the decoration is very stylish, convenient to use, with kitchen microwave refrigerator dishwasher tableware complete, suitable for self-service dining families. The room is spacious. The disadvantage is that the shower room is not smooth. Overall recommended!

Room smelled funny yet spacious. Even though it said breakfast was included all they had was bread and butter, some muffins, and coffee. Hotel is located near Airport and with short distance.