Holiday Inn - the Niu, Wave Karlsruhe Oststadt Guest Reviews
3.8/5
Good
80 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.7
Cleanliness4.0
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All reviews(80)
Positive reviews(28)
Reviews with photos/video(3)
Clean and tidy(6)
Negative reviews(4)
Lyszkiewicz Music
1 Queen Standard Room
Stayed in Jan 2024
Travel with friends
1 review
1.0/5
Posted on Feb 14, 2024
No possibility to cancel reservation. I clicked the wrong date on the spot with trip.com. no customer service by mail. I wrote a letter of complaint. It was neglected. The case goes to court!
now
Standard Room
Stayed in Mar 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 23, 2024
Anytime I visit Karlsruhe this will be my hotel of staying omg I love it
Winnei
1 Queen Standard Room
Stayed in Mar 2024
Couples
35 review
3.7/5
Posted on Apr 20, 2024
Nice hotel, clean. A bit too far from the station, but overall good.
Guest User
1 Queen Premium Room
Stayed in Sep 2024
Business travelers
17 review
2.7/5
Posted on Oct 19, 2024
Everything is solid in itself, but a lot of things are unnecessarily complicated, such as having to pick up the kitchen equipment yourself even though you have deliberately booked a room with a kitchenette, and the equipment is also incomplete. There is still room for improvement...
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Guest User
1 Queen Standard Room
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Apr 17, 2024
Very nice hotel, super modern. Check-in took a long time, the line was already quite long before a second person finally came to the reception. Later in the evening we bought a bottle of water downstairs - 6 euros for 1 liter of still water, sorry, it's just too expensive - then took it to our room and discovered that there weren't even any glasses in the room. So in my opinion two glasses are part of the basic equipment and a bottle of water too.
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Hannes Gao
1 Queen Standard Room
Stayed in Jan 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 28, 2024
A very new chain hotel, the building next to it is still under construction, the facilities are complete, the decoration in the room is also very modern, the bathroom water pressure is sufficient, and the shower is very comfortable. The bathroom door of the double room No. 255 has some problems with sealing, and water overflows onto the bathroom floor when showering. I hope it can be repaired.
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Guest User
Standard Room
Stayed in Sep 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Oct 27, 2024
The room is small and the bed is small! Since it is a new hotel, it is clean!
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Guest User
1 Queen Standard Room
Stayed in Aug 2024
Business travelers
82 review
5.0/5
Outstanding
Posted on Sep 27, 2024
I really didn't expect that the price and quality surprised me, it's really nice😙
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Guest User
1 Queen Standard Room
Stayed in Nov 2024
Other
3 review
4.0/5
Very Good
Posted on Dec 31, 2024
New hotel was very clean service was also good
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Anonymous User
1 Queen Standard Room
Stayed in Nov 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Dec 31, 2024
Good hotel for a short overnight stay.
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Guest User
1 Queen Premium Room With Kitchenette
Stayed in Jan 2024
Couples
2 review
4.5/5
Great
Posted on Feb 11, 2024
The hotel opened the day before, so there is still a building atmosphere in one or two corners, especially outside.
Location in an unattractive mixed-use commercial area, easy to reach by car, the nearest tram is about 300m away.
The rooms and the hotel are modern and chic, we also liked the way the breakfast was presented and the selection.
The Hipster Studio we booked has a small kitchenette with a fridge, and Bluetooth speakers for the smartphone are also useful.
However, the Hipster Studio is definitely not the 32 sqm listed!
Mostly friendly staff.
In summary, we liked it, and it is currently good value for money.
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Anonymous User
1 Queen Standard Room
Stayed in Mar 2024
Couples
15 review
4.0/5
Very Good
Posted on Apr 28, 2024
Very good breakfast, but very expensive drinks at the bar.