Hotels Near Treasure Hunt Marvila in Lisbon

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

This hostel is operated like a 2-star hotel, providing cozy room with private bathroom and comfortable bed. The business must've undergone major renovation in recent years as everything looks new, practical and comfortable. It is also conveniently located close to the Rossio Metro station and all attractions including Castelo de S. Jorge Castle, the Lisbon Cathedral and Praça do Comércio.

We were supposed to stay at the apartment for 4 nights in May 2023. Unfortunately, we had to leave the apartment after spending just the one night there. Upon arrival, the early signs were good. Though it was slightly overcomplicated to check into the apartments, requiring you to scan your photo ID (in our case passport) into a touch screen device, once in the apartment we found it to be spacious and well equipped, with plenty of room in the wardrobes for hangers to hang your clothes. We stayed in room 1.01. We had an issue with the safe and accidentally set the alarm off, but upon calling the apartment's telephone number this was quickly resolved. Unfortunately after that, the experience was a nightmare. The apartment is in a lively part of the city, which is good as you're in close proximity to the many restaurants and bars. However, the noise from the street is unbearable. The apartment is located directly next to a tourist attraction, one of the trams that goes up and down continuously. We'd read reviews beforehand that stated it was a little noisy, but were completely unprepared for what we experienced. The first time we heard the noise it sounded like an aeroplane flying about 10m above the building, and this, combined with the fact the 25E tram runs directly past the apartment as well, meant that with no exaggeration the noise occurred every 5 minutes from about 6.30am in the morning. This was reason enough to want to leave, but there was much worse. We had arrived on a relatively late flight and so didn't end up going to bed until around 11.30pm-midnight. As we attempted to go to sleep, my wife became aware of what was very clearly the sound of rodents in the ceiling above our room. The continuously scuttling noise went on throughout the evening and my wife, who is terrified of rodents, was unable to sleep at all that evening. For these reasons, we informed the apartment the next morning that we were booking alternative accommodation for our remaining three evenings, which ended up costing us nearly £700. The manager attempted to offer us an alternative room, but as my wife was so upset we had already decided to check out and leave the hotel. We couldn't check in to our new accommodation until 3pm, so tried to make the most of the morning by doing some sightseeing, before leaving later that day. To give the customer facing staff some credit, they were very pleasant when we emailed them and explained to them that the level of service we had received was well below our expectations of the apartment. However, though they sympathised, they were completely unwilling to offer us a refund on our remaining stay, despite us offering to also pay for the second day as the short notice would have meant they would have not been able to offer the room to anyone else. They kept referring to the 'administration' who would not authorise them to refund us. Eventually, we stated that if we didn't receive a refund we'd be forced to share our experienc

Beautiful place, one of the nicest looking hospits ever. Location was perfect. The service in the reception was really nice, Even though they got our booking wrong and we had to get rooms away from our children (Whom we booked the rooms with). The food in the restaurant was nice, the coffie not, and unfortunally the service there was not like the rest of the house. Also 3 Euros for a coffie without taste is not a good price in a hospits. Lots of lovely travellers and things happening throughout the day. There was Dj and parties till 2 in the morning so bring earplugs. No aircondition in the rooms made it impossible to close the Windows. Still, if you are a young traveller, this will feel like luxury compated to other hospits.

We had a very nice stay at the LISBON Marriott. We communicated with the hotel in advance informing them we would not arrive until 7am for our reservation and requested that they combine that with a group reservation for the next evening. When we arrived a very pleasant young lady at the Elite desk (Iona???) checked us in, acknowledged that our Suite Night Award (SNA) had been honored and that the two night separate reservations were set to keep us in the same room. She also advised us that we could go down to the restaurant for breakfast after we freshened up. Our room had not been updated yet like some, but it was very spacious, comfortable and quiet. The restaurant for breakfast was excellent and had many choices including an egg station. Even though there were two groups there the next morning, they were efficient and the staff couldn't have been nicer or more helpful. The concierge lounge is not open for breakfast, but it is open during the day for beverages and the evening offerings were very nice and plentiful. We had occasion to meet Ms. Magalhaes who was very busy with the groups but yet spent time speaking with us about the property and thanking us for our loyalty. All of the staff were pleasant and helpful. The only issue we had was that two elevators were not working causing a delay to get to/from our room during ”rush hour”. I hope they get this fixed, but overall we would recommend this property.

Definitely worth the money! Although the studio is not located in the city center, you can easily reach most of the famous sightseeing either by foot or by public transport or Bolt/Uber/taxi. The service is great, and the facilities are amazing! There is a museum close by which is about puppets, and I enjoyed it a lot. There is also a small restaurant nearby called El rey d Carlos, if you stay here please do try the octopus rice (which is only €9) and the dessert there, you won't regret it!

Hotel in the centre of Montijo with all the comforts around,parking outside and indoor,the rooms are large comfortably furnished and the best service.During the entire stay,cafe and tea is described,I recommend 100%

Hotel novo, muito limpo, fiquei admirado por ter só 2 *. Atendimento excelente. Pequeno almoço muito bom. Excelente localização , entre Lisboa e Cascais. Quarto excelente com boas áreas é um excelente chuveiro coisa que eu aprecio. Ideal para passagem em negócios, uma ou duas noites.