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5 star

The Guardsman - Preferred Hotels and Resorts
4.6/5105 Reviews

The Guardsman - Preferred Hotels and Resorts

Buckingham Palace London|0.5km from Kennedy Memorial Trust
Well what can we say! We have been following this new hotel on Instagram and loved the ethos they were promoting. We decided to book for the weekend as a last minute get away ahead of a big celebration after a very rough year. We stay regularly at 5* hotels across London and Europe and don't normally write reviews due to being so busy, however the boutique/intimate feel really caught our attention, we like to feel that as guests we matter, rather than feeling like just another number. We were lucky enough to be the first paying guests visiting the hotel and every single member of the team went out of their way to make us feel so welcome and looked after! (the personal touches did not go unnoticed) The food was lovely and would easily compete with some great London classic restaurants and the team in the restaurant were so hospitable and you could feel the passion they had for what they do. There was a few minor teething issues with the tech in the room, but other than that, we loved our stay so much and have another stay booked for next weekend and we are now also going to book for our Nov & Dec breaks - even though we live 20 mins down the road. One of those breaks where you feel so at home you don't want to leave. Huge shout out once again to the team, we are starting the week the most refreshed we have felt this year We look forward to visiting again next week for our special celebration. xx Mr & Mrs Da Costa
The Trafalgar St. James, London Curio Collection by Hilton
4.3/5133 Reviews

The Trafalgar St. James, London Curio Collection by Hilton

St James London|0.71km from Kennedy Memorial Trust
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo

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Top rated hotels in London

Searching for hotels near Kennedy Memorial Trust? Compare room rates and reviews to find your ideal stay.
Hub by Premier Inn London Westminster, Westminster Abbey
4.4/558 Reviews
Buckingham Palace
It was convenient because major tourist attractions such as Big Ben, London Eye, and Buckingham Palace were all within walking distance. I had a large room and the air conditioner worked well, and everything was good, but they provided shower products that could be used for both hair and body wash. This product doesn't bubble well and it was a bit disappointing, so if only this was improved, I think it would be a perfect accommodation!! I had a good rest👍👍
The Sanctuary House Hotel
4.4/5107 Reviews
Buckingham Palace
The front desk and staff of the hotel are very good. My parents don't understand English and communicate by mobile phone translation. They are very patient and help my parents a lot. The room is very spacious and clean! I will choose here next time I go to London.
Conrad London St James
4.5/596 Reviews
Buckingham Palace
Our stay at the Conrad London St. James from March 16th to the 20th was truly amazing! This stately looking luxury hotel is physically located in the heart of London within close proximity to all the wonderful ”must see” attractions. The neighborhood appeared very safe, close to public transportation and if desired, very easy to find taxi service. Staying at this fine hotel allowed us to experience a ”royal stay” from the moment we arrived and were warmly greeted at the front door. Customer service is an obvious priority as set forth from the front desk to their cleaning crew. Their attention to detail rates 5 stars in every way imaginable in my opinion. The entire hotel is immaculate, the staff is professionally trained, extremely pleasant and very efficient. The lounge was wonderful,, the breakfast offered was over the top and the Blue Boar Pub was very comfortable and spacious filled with a happy clientele. An excellent value!!!
Hub by Premier Inn London Westminster, Saint James' Park
4.4/542 Reviews
Buckingham Palace
Clean, tidy and air conditioned. There is a window but it cannot be opened. The area is a bit small, but it's OK for one person. The service staff are friendly. It is 20 meters away from the alley opposite the St. James subway station, and it is very convenient to travel. It takes about 10 minutes to walk to Westminster Abbey and about 15 minutes to Big Ben.
St. Ermin's Hotel, Autograph Collection
4.6/5103 Reviews
Buckingham Palace
The room as a whole is still very comfortable. When I went there, there were construction projects around the road, and there were not many restaurants and convenience stores. But the overall still quite like this hotel, especially the courtyard at the door.
The Guardsman - Preferred Hotels and Resorts
4.6/5105 Reviews
Buckingham Palace
Well what can we say! We have been following this new hotel on Instagram and loved the ethos they were promoting. We decided to book for the weekend as a last minute get away ahead of a big celebration after a very rough year. We stay regularly at 5* hotels across London and Europe and don't normally write reviews due to being so busy, however the boutique/intimate feel really caught our attention, we like to feel that as guests we matter, rather than feeling like just another number. We were lucky enough to be the first paying guests visiting the hotel and every single member of the team went out of their way to make us feel so welcome and looked after! (the personal touches did not go unnoticed) The food was lovely and would easily compete with some great London classic restaurants and the team in the restaurant were so hospitable and you could feel the passion they had for what they do. There was a few minor teething issues with the tech in the room, but other than that, we loved our stay so much and have another stay booked for next weekend and we are now also going to book for our Nov & Dec breaks - even though we live 20 mins down the road. One of those breaks where you feel so at home you don't want to leave. Huge shout out once again to the team, we are starting the week the most refreshed we have felt this year We look forward to visiting again next week for our special celebration. xx Mr & Mrs Da Costa

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