Hotels near V2 Rocket Memorial in London

Very nice and new hotel Perfect location for what we were gonna do in London Everyone there was so friendly and greeted us and wanted to chat. Only very small comment little stains on the carpet in the room we stayed Still perfect hotel

Dear customer services representative from IHG rewards club and Owner of HI Hammersmith, My family and I had the misfortune of staying at the Holiday Inn Express Hammersmith in London from 1st September to 2nd September in room number 340. During the checking-in process, I have encountered the most unsatisfactory, rude, and disturbing services in my lifetime that I think you should know of and hopefully do something about. First of all, we arrived at the hotel at 14:50. Upon arrival, the lady who was responsible for checking in, mentioned to me, all guests would have to wait for another 15 minutes before checking in. I was puzzled, and enquired the root cause to the problem, at the same time, trying to come out of an alternative solution (which they should have done this), asking as a diamond member to IHG rewards club, if the hotel can prepare the paperwork, take the credit card information first, and assigning a room can be delayed to a later stage? This is because I had to rush to north London to pick up my son. The reception lady replied very bluntly, without any sympathy, “We cannot do anything and usually your room won’t be ready until 4PM, we already move forward to 3 o’clock.” The room check in time should be 3pm not 4pm, this was stated in the hotel policy and in the booking email. I was not satisfied with her attitude and explanation. I don’t mind she told me the true reason, for example, the hotel is understaffed or they had a group of international tourists a night before who all have late check out. However, covering the true reason, finding an excuse does NOT reflect the expected level of customer services, which damage the integrity of services staffs and brand image. So I began to challenge her explanation, hoping to get a satisfying explanation with controlled and still firm voice. At the point, the duty manager Jas***e came by, instead of trying to calm the customer down, and asking for the reasons to resolve the problem. She behaved very aggressively (holding her head up, with her very arrogant face and body language) and being very judgmental, started to shout to my family (including my 8 year old daughter), in front of many other customers waiting in the lounge, ‘I dislike the way you talked to my colleague’, blaming me to be very arrogant and impolite to her colleague. In a matter of fact, I merely was very firm with my voice and unsatisfied why she said the check in should be 4pm, and refused to do anything to save a few minutes. She said the customer she was dealing with, has a diamond platinum status, if he can wait, why not me. I corrected her, “diamond is the top level of IHG club membership. What I am asking here is if I can check in early, at least fill in the documents and bank details, as I am in a rush.” She pointed out to all customers waiting in the lobby, “You have no privilege than anybody comes earlier than you.” I was not trying to take privilege as I explained before. It seems because she is the duty m

With a stay at Chiswick Lodge Hotel in London (Chiswick), you'll be a 3-minute drive from Thames River and 7 minutes from Westfield London Shopping Centre. This guesthouse is 3 mi (4.8 km) from Kensington High Street and 4.2 mi (6.7 km) from Natural History Museum.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Featured amenities include multilingual staff and luggage storage.Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.

I need to preface this with: I booked this 2 months ago for 3 people. We arrived via a side door, checked in and told our room is on the second floor. We weren't directed to stairs or a lift, we just had to find out own way. Once we made it up the four flights of stairs, we were greeted by a room with 2 beds.. But there are 3 of us! We immediately call reception to be told that they are looking into it and will call us back. We sit in our first (YES, FIRST) room for 20 minutes before chasing up with the reception staff. We are told that a colleague is on the way, Great! We meet him in the stairwell as we weren't sure he would be able to find us. He advises that there aren't any rooms as they are fully booked. But sir, we booked a triple room, 2 months ago, why was this not accommodated for at the time? He said that they had a potential room in the basement we can look at. We query if there are 3 beds, his response ”just come and look”. Again, we ask: Are there 3 beds though? - ”Come and look, we can get you more blankets if you are happy with it”. Sorry sir, excuse me? He then informs us that we can leave our bags in the HALL WAY. We are not leaving our belongings in the hallway. We go down 6 flights of stairs to the basement to be shown a studio flat with 1 double bed, a single bed in an office and... yes.. you guessed it.. a sofa. Ah, that is why he said he can get us extra blankets. We inform the member of staff that this isn't acceptable. He states that there are no more rooms. We reiterate that we booked this 2 months ago for 3 people and wonder why we haven't been accommodated. We are THEN told there is a room, but the lights don't work. We go in and the lights do work but one of the beds has been slept in, the toilet is dirty and used (as has the shower) and there are hand prints on the ceiling. The wifi also isn't reliable. We ask for 3 pillows - receive 2 (as the beds didn't have pillows). We tell the member of staff that the toilet is dirty and he says - quite flippantly - ”well.. do you want me to come and clean it?” I'm sorry but he should be saying that he WILL come and clean it. The room has obviously been used and not cleaned at all. We are woken up by people walking up and down the corridor banging loudly (We are in the basement remember) and I am pretty sure someone tried to come in, but luckily we locked the door!

clean, modern, interesting and top equipped room. friendly and attentive staff. I was very surprised and will definitely come back. you can do everything around the corner on foot and the tube is a 3-minute walk away!

The aparthotel is located in a beautiful cylindrical tower-type building and has very modern facilities, a room with an equipped kitchen, a bathroom with a large shower and screen; It also has a pretty decent gym. It is in a residential area about 25 minutes from the center of London and about 30 minutes from Heathrow airport, making it extremely easy to travel to both points with the blue Piccadilly Circus metro line. The metro station is about a 15-minute walk from the hotel and there are enough supermarkets, cafes and restaurants in the area.

This is a very nice hotel, in a prime location. As I was visiting for a stint in the National Archives in Kew, it was ideally placed for me between That and the super busy inner city. The rooms are small but comfortable. The whole place is squeeky clean, which was more important for me than size - I did not plan to be in the room other than for sleeping. The area is teeming with nice cafés tto grab breakfast, which I usually prefer anyway to eating at the hotel. The rooms could do well with a small fridge, even though I am not a minibar user. The staff are super nice and helpful, I really felt welcome.

When we arrived, we kept being sent to the wrong room. Moved three times with two young kids who were very moody by the time we actually got into the right room. Staff are friendly but unfortunately they had something different on the system which didn’t give us a good start to the trip. Bathrooms and rooms are dated. Hardly any sockets and half of them not working. Parking is convenient but unfortunately when we put our car in the parking it was not giving out the tickets so they just approximated the charge of parking for me which I know I paid over for. The reception area is gorgeous, and breakfast is good. I’d probably look for a better hotel next time around though purely because of the rooms!

Great stay, during the Christmas period. Short term booking notice was very convenient for me, easy check in and very comfortable suite. Felt like a home away from him. Pros: - Polite and happy to help staff - Right in the middle of Hammersmith, 5 minute walk from the station or the high street with shopping malls and a variety of shops - Nice, gated rock table garden with ashtrays out the front - Executive studio had a nice large modern room, bathroom, kitchen with flat screen and private veranda with table and ashtray - Left to your own devices to self cater which I enjoyed, housekeeping still asked to clean the room during my stay which is nice - Cooker/microwave, separate microwave, kettle, hidden mid sized fridge, fan, good heating, nice artwork, - Very comfy pillows and duvet, plenty of clean towels - Great mattresses for a perfect sleep - Large mirror and full sized desk in the room - Nice lighting and very atmospheric - Separate entrance to main hotel - Pots, frying pan, cutlery, wine glasses and mug was provided which was convenient - Managed to cook multiple elements of a dish with no smoke alarm triggers or problems - French doors onto the private dug out veranda was a very nice feature - It's only £10 per hour to extend check-out which I added an extra hour on so I have more time to leave with no complaints from the manager - Cost was very reasonable for the holiday season, made a great short 3 day stay very easy to book short notice Cons: - Not much to the hotel, 5 metre wide reception area by front door which is awkward - My suite was located downstairs, where there were also other guest rooms however the hallway looked like the cleaners storeroom and unkept. - Noise from hallway, slamming doors by other guests or housekeepers can be heard which would shake the TV - 5hr wait for a remote control for the TV - No toilet roll - Advertised a king sized bed, but it was two singles locked together - Other guests window located on large veranda, which didn't have cover from the rain. If the guests next door open the curtains you see the entire room vice versa which was the case - TV is on the wall with a extendable clamp, but it was unsturdy and unlevel. If you tried to balance it screws fell out of the clamp with plaster dust which I had to screw back in after trying to turn the screen on. I really enjoyed my stay with the hotel; which turned out to be more of a self catering, collection of mini apartments which suited me well. It was lovely to not have to leave the hotel for fresh air and to have to private outside area to the suite was a great touch for central London. Odd bits and bobs that could be fixed or more well presented, but that didn't bother my stay. I would 100% recommended the hotel and would stay again. Just be aware of the noise from the hallways entering the room, it's wasn't excessive but definitely noticeable.

Overall, my stay at Dreamtel London Kensington Hotel was a mixed experience. The location of the hotel is fantastic, making it convenient to explore the vibrant neighborhood and nearby attractions. However, I was disappointed with the amenities provided. Several issues were encountered, including broken table lamps and a malfunctioning hairdryer. With some improvements to the amenities, particularly ensuring that all equipment is in proper working order, Dreamtel London Kensington Hotel has the potential to provide a more satisfactory guest experience.