Hotels Near Hong Kong Import Co in Los Angeles

Staying at The Biltmore Los Angeles is a unique experience, especially for film enthusiasts. The hotel's storied history in cinematography adds a special charm to the visit. From the moment you step into the grand lobby, it's clear why this location has been a backdrop for countless movies and TV shows. The architecture and decor, which have been meticulously preserved, transport you to a different era, making you feel like a part of cinematic history. The rooms are comfortable and blend modern amenities with classic design, ensuring a pleasant stay. The staff is attentive and knowledgeable, often sharing interesting anecdotes about the hotel's involvement in various films. It's truly exciting to stay in a place that has been featured in so many iconic scenes. Overall, The Biltmore offers more than just luxury accommodations; it provides a fascinating glimpse into Hollywood's golden age, making it a must-visit for any cinema lover. Whether you're here for a quick stay or a longer vacation, the Biltmore's rich history and elegant setting make it an unforgettable experience.

The room is very clean and tidy, the space is not small The front desk customer service is very friendly and polite Breakfast is very simple bread I live opposite a high school. Easy to eat and shop Next to a Mexican restaurant There is also a big 7-11 supermarket Within 20 minutes walk to the CBD area 16 bus is easier to reach

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

The stay was a disappoin**ent. The swimming pool isn't ready and the room is crampy and small. There's no fridge in the room and room was very noisy at night due to proximity to the ”party deck” on the 8th floor. Breakfast charged was a ripped off, they served fr the Cafe in front of the hotel, and each person was entitled to one ”basic coffee/tea, a pastry and a main item”. For that, the bill came out to be less than usd45 for 2 person, but they charge usd75/pax!! Total not worth recommending and revisiting

WOW! My wife and I stay at every level of hotels from Best Western To The Roosevelt to Waldorf Astorias...This one impressed. First of all, the Valet was absolutely their for every guest. Non-judgemental about having a motorcycle delivered to their location, they were even curious about the BMW r1800! Travis (I believe his name was, he is the boss) has an incredible crew, as he himself was very pro-active. Friendliest and most responsive valet service I have ever seen! The Front Desk.. Attentive and welcoming. Very knowledgeable and expeditious in their service. As you walk through the beautiful lobby, the front desk is right to your right, along with the concierge (Dave ROCKS!)...no lines (On Memorial Day), and forthrite information. The Food... So delicious, The rooftop dining had a more casual atmosphere, with beautiful view of the Bev Hills Mountains. The menu is delicious, and (relatively) cheap. About $200.00 will get you a ice dinner, dessert and wine. All with great service. They have a new wine manager, at the time this review was written, who is full of knowledge and energy. The first floor restaurant, Espelette, has a new Executive Chef, Stephen..French...Lively personality and loves greeting his guests. My recommendations? Try the Bronzini, both restaurants are superb. The rooftop makes it over potato, with asparagus, while Espelette allows the fish to shine utilizing sides to compliment. The fish in Espelette is dried for 72+ hours, and is full of flavor..The true winner, though is the eggs benedict...OMG the creamiest Hollandaise I have ever had the joy of tasting bar none! The eggs Benedict is served with either ham or salmon, try both! And the service is incredible! The Room... Beautifully appointed with a touch of class..A mattress on the bed worthy of this level hotel..And maid service multiple times a day, and on call. So you never come back to a messy room! 24 hour in room dining... The Bad.. The only issues we ran into were considered minimal..and IMO, no fault of this property. The reservation people claimed they were at the hotel...they were not..the gave us misinformation, which is par for the course with hilton reservations...a never ending battle. And the house car did not show for the pick-up..the concierge said that the driver had called wondering where we were, and we called wondering where he was! I still give this property 5/5.

Location is great McDonald just few steps away. Airport shuttle time is not punctual. Waiting shuttle in the morning was told come in 15-20 mins time passed checking again repeated the same response…showing impatient when checking the time schedule again….

Great experience! Service was excellent and hotel amenities were more than satisfactory. Will definitely be going back

Entrance and lobby is quite nice and modern, the rooms are exactly the opposite. Although is does the job after a long travelday, the room was very outdated. Bed was pretty good I must say. Also the fire alarm sounded twice in the middle of the night. The gave us complementary breakfast as a compensation but only after a making a complaint. Location is pretty good. Near aiport and near Rental cars (10 min walk) The fitness room is ok. Outdated, but still does the job.

This is a new hotel and is beautifully appointed. Nice decor, pretty roof top restaurant and bar with pool and jacuzzi. The staff were very helpful. The only thing is they only clean your room every 3 days but not a big deal really. Many hotels don't have daily service anymore. I will stay there again.

Perfect place for a shuttle airport hotel! Shuttle very 15 minutes and a great place to prepare for a trip. Pool and bar is nice. Spent way more on drinks and food than I imagined but not much around… it was fair in the end. Great bar staff.