Hotels Near Legacy Family Church in Los Angeles

The room was okay. No one cleaned it. There were no restaurants nearby.

Sp being a few days in LA after traveling for a couple weeks and leaving from LAX. Very nice hotel for our purposes.Chose it because we had an early flight and it was close to the rental car return. The affordable cost wa probably because parking was $75 a day valet with the option to come and go as uou please or self park in a garage down the street for $25 each time you exit. I had booked quickly and didn’t see that so I was surprised. Staff all over the hotel were so nice. The first night our ac wasn’t working but we were too tired to deal with it until morning. Since we were staying another night they moved us, gave us free valet for the day (We used the self park option and already used a credit card so didn’t want to ask about that) and free breakfasts and access to the lounge with drinks and snacks 24 hrs. They were so accommodating. Rooms were clean, beds were comfortable I’d stay there again.

I stayed in the four points by Sheraton while visiting LA. The hotel was nice and the staff were very friendly and helpful. The hotel is right by the LAX airport also. The deposit was 350$ and you have to pay 50$ for overnight parking in my opinion thats outrageous. I ended up getting my deposit back pretty quick. I chose this hotel being that it was a decent price but having to pay the extra 50$ for parking made it pretty pricey and had me thinking I could of stayed at a nicer hotel for the price I payed in total.

Location - located on Figueroa Street across the street from the USC campus. Proximity to USC is the biggest winner for this Radisson. Accommodations - The lobby was basic, one story with a small front desk and small pool antey. The gym was basic with 2 treadmills and 2 ellipticals and weights up to 35 OK lbs.. The rooms are decent size and well maintained with nice decor. The bathrooms can stand to be updated though. Service - The front desk folks are OK but the hotel policies really bring it down overall. We stayed at the hotel during move in week and weekend (5 days 4 nights) but were not given a water bottle like everyone else, that was weird. We received some Amazon boxes while there and were charged $5/box after the 3rd box but were not told in advance from the hotel that they would charge us, so they basically held the packages I ordered for my daughter's move in hostage.

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

Great place near the airport. Really enjoyed our stay, shuttle was also prompt. Strange that there’s no kettle but the water dispenser and lemon water was such a great touch! Loved the service as well. Breakfast was pretty decent too with some hot food. Gym and pool were ok

As a family with two teenagers we booked the two queens sized beds, it was spacious and had plenty of room for 4 suitcases. There was a kitchenette with cutlery, toaster, coffee machine, dish washer and fridge but no kettle. The bathroom had a sliding door snd a large shower with complimentary shower gel, shampoo and conditioner. There was a sofa and desk too. We stayed on the 6th floor and looked out into construction as they were fixing the golf course. It was a bit noisy in the morning and sometimes can hear the traffic outside as it was near an intersection. It didn’t bother us too much. The room was clean and you have to book house cleaning if you are staying longer than 5 days. We was there for 7 nights. There was free breakfast everyday, basics food and small seating area but you can take it back to your room. There was a live, made to order waffle station. The swimming area was small and had a large Jacuzzi, there was a small gym next to the laundry room. You need to put 1 dollar worth of quarters to use it plus you need to bring detergent. The parking was free which was great as some hotels charged to park and you have to drive everywhere in LA so this was a bonus! Plenty of parking outside or in the underground parking. The hotel was in East LA, 12 mins from downtown, 35 mins from LAX, 45 mins from Santa Monica, 35 mins from Universal Studios and 8 mins from Stranger things experience. Citadel outlet was 12 mins away and local MontebelloShopping centre was 10 mins away with Nike, Macy and JC penny so plenty of shopping nearby. Costco, Target and fast food places are all within 10 mins drive. Ontario Mills premium shipping outlet was 40 mins drive. I would recommend this hotel for the convenience and I would return again if travelling with family.

Generally speaking, the quality is above average, the environment is tidy, the facilities are sufficient, and the rooms are large enough. The only drawback is that the hot water output is small and the hot water output is relatively slow.

This was another nice stay at a SpringHill Suites and so much better than the Courtyard we stayed at the nights before. It was set back from the street so not as obvious when driving up. However, its location was convenient with the Stonewood shopping mall across the street. Overall it was a nicely designed hotel. Lobby included the bar and breakfast area. The gym had new and all working matrix exercise equipment including a complete set of dumbbells to 50 lbs. the pool was located outdoors on the second floor above the covered car port. In the room, I was pleasantly surprised to see an in room safe which is not too common on our US travels. The trundle bed had a much thicker mattress than the typical sofa bed pull outs. The bathroom was roomy with a good amount of counter space. However, the bath door was hard to close but at least the shower delivered great water pressure. Breakfast was simple with scrambled eggs, sausages, oatmeal, fruits, bagels and bread plus yogurts in the mini fridge. Staff was helpful and recognized my Marriott status for the first time this trip. Will return for another stay.